In this episode, right wrongs of the most recent episode by removing Scott from his role as producer. Now that sanity has been restored we can talk about inappropriate trailers to play prior to sweet, innocent, animated films made for children; the best gift for showing up on a podcast; Starbucks refusing to fill in the wage gap; why the new Google Assistant is sign of the end times; and, seriously Facebook, is there anything you won't stoop to doing? All this, a made up word and more!

In this episode, we discuss the proper ratio of queso to guacamole as it regards customer service problems. We also talk about GDPR; Captcha in real life; subscribing to a car and how that's different than leasing; passive aggressive feedback to God; the problem with reselling digital photocopiers; an app that helps blind people see; and Uber food delivery by drone. All this, a made up word and so much more.

In this episode, we wind up, dress appropriately, and unleash some ProTips for you. We talk about American Airlines psych-out; the importance of simplicity in corporate policies; using social media to quit social media; Bloombergs new diversity and equality rules; and what are our best two or eighteen tips for starting a business?

In this episode, we explain why you should never leave a suitcase full of pepperoni on your hotel balcony. We also talk about breaking old habits in Vegas; T-Mobile's latest lawsuit; the blackest black and pinkest pink; what happens when you invest in customer service. All this, a listener question and so much more.

In this episode, we pass along some salient wisdom to this spring's recent graduates. There's also a story about cocaine and so much more. Trust us: If you're a recent graduate - and even if you aren't - all you need to know you'll learn in this episode.

From traveling mailboxes, shower screens, ESPN's Reply-Allpocalypse, a Starbucks big oops, and liars on LinkedIn, you have to have at least one of the four essential ingredients for success: Luck, Timing, Skill, and Alison.

We also have a listener question which will really help in understanding all that.

In this episode we bring you to speed on all the buzz! We talk about what has to bee the most Canadian thing ever; why Uber is feeling the sting of medically impaired riders; how Southwest Airlines response to slow WiFi made a customer feel like a Queen; why Google Maps is swarming to get ads to you while you're driving; what member of the Animal Kingdom can teach you absolutely NOTHING about marketing; and we have an update on the Bee.C. bride who used social media to trash her photographer. All this, TWO made-up words and so much more!

In this episode we roll back the rim at our favorite Tim Horton's and discuss Scott's impending birthday month. We also talk about Stan Aubie's lost PIN; the difference, or lack of, being rude and being French; what happens when Huawei entices good reviews; McDonald's Stunt Logos; how Alaskan Airlines helped to preserve dignity. All this, a made-up word and so much more!

In this episode - recorded exactly one week later than Episode 218, we promise - Scott is still in pain and Alison was absolutely right about the totally made-up word: bush league. Also in this episode we talk about a very personal American Airlines story with two sides; the advent of thrift-store fashion; why there won't be as much knocking on doors in Ontario; the Flamin' Hot story of Richard Montañez; and the possible dark side of Vero. All this, a made-up word and so much more!

In this episode, Scott is in too much pain for coffee or pants. That doesn't stop us from talking about the latest Facebook scandal; why Facebook use is on the decline; Kylie Jenner affects the stock market; Snapchat makes a HUGE mistake they would probably had rather not; William Legate automates anti-NRA DM messages to Amazon; Starbucks Pay Equity and other Seattle stories; and Scott goes Bush League. All this and peroshkis too!