It's that time of year when everyone sets goals they'll never hit. "Grow my business." "Make more money." "Hire more people." What the hell does that actually mean?
Aaron built a multimillion-dollar cleaning company starting with $500 in his bank account, and he's here to tell you: if your goals aren't specific, measurable, achievable, relevant, and time-bound, you're just pissing in the wind.
In this episode, we break down the SMART goal framework—not the corporate version where everyone nods and nothing happens, but the unsexy business version that Aaron used to scale from solo cleaner to $5 million exit. We also tear apart examples of terrible goals (including Alex's former company that set a $20 million revenue goal with zero plan beyond "sell more").
We get into the nitty-gritty: How to set revenue goals that aren't pipe dreams. When to hire employees (with actual dates, not "sometime this year"). Why you need weekly check-ins and quarterly reviews. How to know if your goals are synergistic or if you're just chasing shiny objects. And most importantly, why your goals should always tie back to making more money, because that's why you're in business.
Plus, we cover the different goal categories you need to think about: revenue, capacity, operations, marketing, and your own personal life (because working 80-hour weeks forever isn't the dream).
What You'll Learn:
- The SMART framework explained: Specific, Measurable, Achievable, Relevant, Time-bound
- Why "grow my business" is not a goal and what to say instead
- How to make goals specific enough that you can't weasel out of them
- Real example: "Hire one full-time cleaner by March to increase weekly capacity by 25%"
- Why measurable goals force you to do the math (and why that's a good thing)
- The difference between achievable and delusional (95% retention in an agency is impossible, folks)
- How bad leaders set unattainable goals to cover their own asses
- Why all your goals should tie back to revenue and profit
- The five goal categories: revenue, capacity, operational, marketing, and personal
- How to make sure all your goals are synergistic (they should support each other)
- Why you need weekly priorities (singular, not plural) to hit quarterly goals
- The importance of writing goals down where you see them every day
- Aaron's daily reminder: "What did you do to achieve your goals today? What are you doing tomorrow?"
- Why you should adjust goals mid-year if you're crushing them or if something's broken
- Real example: How Alex saved $12K by setting a payment processing goal on the fly
- Lead measures vs. lag measures (and why you need both)
- Why quarterly check-ins keep you honest about what's working and what's not
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