Today we have the honor of interviewing a group of MLB practitioners that are experts in mental performance and preparation.
* Lindsay Shaw, Director of Sport psychology for the Guardians, an MLB team.
* Zach Brandon, Head of Mental Performance and Coach Development, for the Arizona Diamondbacks, an MLB team.
* Len Zaichkowsky, PhD, retired Professor from the Boston University, World-classâ sports biofeedback expert.
* Josh Kozuch, Mental Performance Coach for the Baltimore Orioles, an MLB team.
You can watch the video interview below by clicking on the Youtube link. You can also listen to the audio interview by clicking on the link at the top of the page:
In this interview we discussed the following topics:
* Misconceptions & rewarding aspects of the job as mental coach.
* Leveraging failure as a growth tool in the MLB.
* The minor league gauntlet
* The pressure and MLB culture
* The stigma around mental health
You can also read the full transcript of the podcast interview with Lindsay, Zach, Len, and Josh located at the top of this blog post.
Here are the quotes from the interview with Lindsay, Josh, Len and Zach:
Q1 â Misconceptions & Rewarding Aspects of the Job
Lindsay Shaw
âWhen I first started, I was understandably intimidated. Working at the Olympic Committee, surrounded by some of the best athletes in the world, I thought, âWhat do I know?â I was a Division I athlete, but this felt like a whole different universe. Over time, though, I realized I did have expertiseâdeep, meaningful experience in psychology, supported by mentors like Len Zaichkowsky and years of applied practice. What changed for me wasnât just confidence; it was the realization that these elite athletes often lack development in basic areas like relationships, identity outside sport, and emotional regulation. Theyâre hyper-specialized in their craft, but often underdeveloped in life skills. Helping them explore those parts of themselvesâjoining them on that journeyâis a privilege I never take for granted. Thatâs the most consistently rewarding aspect of this job: building trust, helping people become more whole, not just better players.â
Josh Kozuch
âComing out of grad school, I expected players to be closed off to mental performance. That belief came from my own playing experienceâcollege baseball in an environment where mental skills were never talked about. I had this insecurity too: âI didnât play pro ballâwhat right do I have to tell these guys anything?â But I quickly learned that most of the resistance I imagined was just thatâimagined. Once players saw who I was and how I approached the work, they opened up. And the most rewarding moments are the unexpected onesâwhen a guy texts you years later to say, âHey, remember that conversation we had in 2021?â Sometimes I donât even remember the exchange, but they do. It meant something. Thatâs incredibly fulfilling.â
Zach Brandon
âOne of the biggest shifts for me was the realization that I didnât need to be the star of the show. Early on, I thought I had to deliver the insights myselfâplayer by player, one-on-one. Over time, I saw that working through coaches could be just as powerful, sometimes even more so. Coaches are present every day. They live in the clubhouse, on the field, in the cages. Theyâre the ones reinforcing mindset every single moment. My role became more about empowering themâgiving them the tools and confidence to have those conversations themselves. Thatâs how we amplify our impact. I use a basketball metaphor a lot: I donât need to score all the points. Iâm happy to be the one dishing assists so others can lead. But when the moment demands itâwhen itâs my time to take the shotâIâm ready. That shift in perspective changed everything.â
Len Zaichkowsky
âWhen I entered this field over 50 years ago, my biggest misconception was assuming elite athletes already knew how to train their minds. I expected them to be well-versed in mental skills. But they werenâtâand many still arenât. For decades, physical preparation dominated. Weâd measure VO2 max, power, speedâbut cognitive development? That was ignored. Itâs only in the last several years that Iâve seen a real pivot toward the cognitive domain. And I agree with what the others saidâthe best thing we can do now is teach the teachers. Working with coaches gives you exponential impact. Theyâve got the experience, the credibility, and the presence. When theyâre empowered to reinforce mental performance daily, thatâs when culture truly shifts.â
Q2 â Leveraging Failure as a Growth Tool
Zach Brandon
âFailure is inevitable in baseball. What separates those who grow from it versus those who crumble often comes down to two things: expectations and explanations. Before the failure occurs, what are your expectations? Do you believe the path will be linear? That your hard work will always be rewarded? If so, youâre setting yourself up for disappointment. Then, after failure hits, how do you explain it to yourself? Do you view it as evidence that youâre broken, or as a temporary obstacle? I love Derek Jeterâs lineââFailure should be a speed bump, not a roadblock.â We use that metaphor with players. And when you unpack failure like thatâbefore, during, and afterâyou help athletes reframe setbacks into learning. Itâs not about avoiding failure. Itâs about mastering the way you respond to it.â
Lindsay Shaw
âFailure in baseball comes in so many formsâbad at-bats, not getting called up, season-ending injuries. But athletes often internalize those moments as indictments on their character. They feel shame, they avoid the topic, and they spiral. Our job is to help them see the full story. Sometimes you did everything right and the batter still crushed your best pitch. Thatâs not failureâthatâs reality. And the best performers? They accept that. They donât dwell. They reset. Those who struggle are often high in neuroticismâthey ruminate, they overthink, they lose trust in themselves. We help them interrupt that cycle and rewrite the narrative. Itâs a skill. It can be taught. And it changes careers.â
Josh Kozuch
âWe try to give players back their sense of control. Failure will happen. Itâs built into the game. But you always have a choice in how you respond. You gave up a home runâwhatâs your next pitch? You didnât get called upâwhat are you doing about it? I also make sure players donât only hear from us when theyâre struggling. If the mental coach only shows up during a slump, you become the grim reaper. Instead, we talk during the good times too. Whatâs working? What are you doing when youâre thriving? That way, when failure comes, you have reference pointsâand a relationshipâthat helps you bounce back.â
Len Zaichkowsky
âThe long arc of baseball is built on failure. Some of the best players in the league were stuck in the minors for years. But we forget that. I try to bring in real examplesâguys who had terrible starts, got written off, then figured it out. When you show players those stories, you normalize the struggle and help them stay the course.â
Q4 â The Minor League Gauntlet
Josh Kozuch
âWhat people donât realize is that these guys arenât just baseball playersâtheyâre growing into adulthood under extreme stress. Theyâre figuring out relationships, some are starting families, and theyâre doing it while living out of suitcases, earning modest wages, and facing constant performance pressure. Most donât have role models for this journey. Thatâs why bringing in veteran players to talk with the younger guys is so valuable. When a minor leaguer hears a big leaguer say, âI struggled too,â it reframes their experience. It tells them theyâre not aloneâand that they can get through it too.â
Len Zaichkowsky
âThe best thing I tell guys moving from the minors to the majors is simple: itâs still baseball. Yes, the pitches are faster, the pressure is higherâbut the fundamentals havenât changed. Play it like you did when you were a kid. When you lose that sense of joy and freedom, thatâs when you get tight. Keep it simple. Enjoy the game.â
Zach Brandon
âOne of the unique challenges of the minor league journey is that itâs not just about baseballâitâs about building a life under constant uncertainty. These are young men navigating adult responsibilitiesâsome are getting married, starting families, dealing with real lifeâwhile also chasing an incredibly difficult dream. And what makes it even harder is that most of them donât come from a background where theyâve seen this path modeled. They may be the first in their families, or even in their communities, to go through this kind of professional pressure. That isolation can weigh heavily.
One strategy Iâve seen work well is having veteran big leaguers talk to minor league playersâespecially in spring training. It helps normalize the struggles and challenges of the journey. These veterans say, âHey, I went through it too. Hereâs what helped me get through those long bus rides, the roster cuts, the not-knowing.â When younger players hear that from someone whoâs made it, it gives them hope, perspective, and a stronger sense of belonging. That human connectionâthat reminder that youâre not aloneâis incredibly powerful in sustaining mental health and resilience through the grind.â
Lindsay Shaw
âZachâs point is spot onâthese players are trying to grow into the best versions of themselves on the field while simultaneously figuring out who they are off it. And the structure of professional baseball doesnât always make that easy.
From a psychological standpoint, this period can be incredibly destabilizing. Youâve got players who dominated in college or high school suddenly facing daily reminders that theyâre not guaranteed anything. Add to that the nomadic lifestyle, the inconsistent feedback, and the constant evaluation, and you have a recipe for identity stress.
What I try to do is re-center them in the âwhyââwhy they started playing, what brings them joy in the game, and who they want to become, not just as players but as people. And then I help them build habits and emotional skills to manage those inevitable ups and downs. Itâs not just about surviving the minor leagues. Itâs about growing through them. That mindset shiftâfrom âHow do I make it?â to âHow do I grow while Iâm here?ââcan be transformative.â
Q5 â Pressure and MLB Culture
Lindsay Shaw
âThe same mindset that gets players to the top can also tear them apart. Many develop a harsh inner voiceâhypercritical, demanding, intolerant of anything less than perfection. That may work in the short term, but over time it erodes joy, damages relationships, and leads to burnout. Whatâs tragic is that many donât even realize itâs happeningâthey just think theyâre doing what it takes. Our work is helping them develop a healthier inner relationship. You can be elite and kind to yourself. You can strive without self-destruction.â
Josh Kozuch
âBaseball has made progress. Organizations now have full mental performance departmentsânot just one person trying to cover everything. Weâre seeing the system start to evolve. Itâs not perfect, but thereâs more support now than there was a decade ago. And thatâs making a difference.â
Zach Brandon
âIâll speak more to the baseball system itself, rather than individual psychology. I think professional baseball has made meaningful progress in the last several yearsâespecially when it comes to recognizing that mental performance and mental health support need to be built into the infrastructure, not added on as afterthoughts.
In the past, a single mental coach might have been asked to cover an entire organizationâthatâs hundreds of players across multiple levels, spread across the country or even the world. That model was never sustainable. What weâre seeing now is that more and more teams are building out true departmentsânot just mental skills coaches, but licensed clinicians, player care coordinators, and performance psychologists working together.
Thereâs still plenty of work to be done, but this shift represents a real acknowledgment that elite performance and long-term well-being are not mutually exclusive. In fact, they support each other. Iâm encouraged by what Iâm seeing, especially from organizations that are truly investing in this spaceânot just with personnel, but with time, leadership buy-in, and cultural integration. Iâm excited to see where that momentum takes us.â
Dr. Len Zaichkowsky
âI think Lindsay articulated it perfectlyâthere is often a psychological toll that comes with the pursuit of greatness. Across every sport Iâve worked inâfrom hockey to baseball to Olympic disciplinesâthe pattern is the same. Athletes become elite because they drive themselves relentlessly, but over time, that drive can morph into self-punishment, emotional isolation, or even burnout.
What weâre starting to understand betterâand what I think baseball is beginning to acknowledgeâis that resilience and sustainability come from working with the whole person, not just the performer. As Iâve said before, this shift from focusing solely on physical attributes to valuing cognitive and emotional training is long overdue. But itâs coming. And when it does, I think weâll see not just better performanceâbut longer, healthier careers and more fulfilled people at the end of them.â
Q6 â Stigma Around Mental Health
Lindsay Shaw
âA decade ago, talking to a psychologist in baseball was taboo. Now, many players have already worked with mental health professionals before they even get drafted. Itâs becoming normal. Theyâre not coming in because theyâre brokenâtheyâre coming in because they want to grow. That shift is huge. But stigma still exists in some corners. Some players say, âMy family told me never to do this.â So we meet them where they are. We normalize the conversation, make it part of performance. Because thatâs what it is.â
Len Zaichkowsky
âThe turning point was when elite athletes started speaking outâMichael Phelps, Naomi Osaka, Simone Biles. That gave permission for everyone else. When players see that the best in the world struggle too, it lowers the barrier. It makes it okay to talk about what theyâre going through.â
Zach Brandon
âThe most powerful thing we do is leverage internal advocates. Thereâs always one guy in the clubhouse whoâs respected and open about mental work. If he talks, others listen. And sometimes, that one conversation changes everything. Culture shifts from the inside out.â
Josh Kozuch
âThereâs been a really positive shift in the last few yearsâmore and more players are coming into pro baseball having already worked with mental performance coaches or psychologists. So the stigma isnât what it used to be, at least not across the board. But that doesnât mean itâs gone entirely. There are still guys, especially veterans or players from more traditional baseball backgrounds, who carry that mindset that talking to someone means something is âwrongâ with you.
Thatâs why one of the best tools we have is internal advocacy. When someone respected in the clubhouse opens up about using mental tools, others pay attention. You can leverage those voicesâwhether itâs a veteran player, a coach, or even a younger guy whoâs found successâto shift the narrative. Itâs one thing for me to say, âThis stuff works.â Itâs another when a teammate says, âHey, this helped me bounce back after a slump.â
You also have to be intentional about when and how you show up. If youâre only ever talking to guys when theyâre struggling, you become the person associated with failure. So I make sure to connect with players when theyâre succeeding too. We talk about whatâs going well, what mental habits are helping them thrive. That way, when adversity comesâand it always doesâthey already see you as part of their support system, not a crisis-only resource.
In the end, itâs about relationships. The more trust you build, the more open players become. Thatâs how we chip away at the stigmaâone connection at a time.â
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