The Vacation Rental Manager's Podcast with Sarah and T

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In this episode of Sarah and T our two experience filled rental managers talk about  four aspects of dealing with your guests and ask "Would you do that to your mother?!"   We all get busy in this business and we don't always think about how our processes and policies may negatively effect your guests.   This episode focuses on four very important touch points you have with your guests and we hold up the mirror about what we are really saying to our guests.  Great content and great takeaways abound in this episode.   In the news segment Sarah and T discuss the rumor that Wyndham is about to sell their North American Vacation Rental division and the continuing discussion of Vacasa moving to a public company.

Find all of Sarah and T's content at www.sarahandt.com 
You can also follow this podcast on Instagram or Linked In 

Special thanks to our podcast Partners:
Intercoastal  Net Designs    www.icoastalnet.com
KeyData    www.keydatadashboard.com
Sojo   www.getsojo.com

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Sarah and T have onboarded hundreds of vacation rental owners over the history of their careers.  In this episode, find out the 12 areas they think are most important to ensure success on getting that new property on board to your rental program.   Do you allow Fido to sit on the couch (please say no!), what about owner use time, how do you handle work orders or any of the myriad of issues that come up with owning a vacation rental property.  Sarah and T hit all of them head on in this episode.   In the News segment, Tim reports from the Vacation Rental Women's Summit in New Orleans.  There is a member of this podcast who evidently was not in attendance....

Find all of Sarah and T's content at www.sarahandt.com 
You can also follow this podcast on Instagram or Linked In 

Special thanks to our podcast Partners:
Intercoastal  Net Designs    www.icoastalnet.com
KeyData    www.keydatadashboard.com
Sojo   www.getsojo.com

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Sarah and T take on another guest that is famous for wearing red shoes this week - Simon Lehman, former President of Phocuswright (leading travel research firm), and currently serves on the board of directors of Booking Pal, Rented.com, Properly, Vacasa Europe.   He also was formerly on the board of directors of HomeAway, Inntopia, and was the CEO of Interhome - the largest vacation rental organization in the world (at the time).   
More recently he is the founder of AJL Consulting (find out why it is named that on this episode) where he helps firms buy, sell and get funding to grow their businesses.   A sought after speaker on the Vacation Rental business all over the world Simon joins Sarah and T and tells us why the red shoes, what he thinks about the Super Bowl, and of course gives his take on the state of the vacation rental industry.

Find all of Sarah and T's content at www.sarahandt.com 
You can also follow this podcast on Instagram or Linked In 

Special thanks to our podcast Partners:
Intercoastal  Net Designs    www.icoastalnet.com
KeyData    www.keydatadashboard.com
Sojo   www.getsojo.com

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Sarah and T go Hollywood in this episode of The Professional Vacation Rental Manager's Podcast as they interview the co-host of the wildly popular original Netflix series "Stay Here" Peter Lorimer.   Peter talks about his unique background as a world famous club D.J., his highly successful career as a Los Angeles real estate broker, and of course his Vacation Rental rehab show on Netflix that he co-hosts with Genevieve Gorder.  This episode is loaded with new takeaways.  In the news segment, AirBnB's move to acquire "Hotel Tonight" is discussed.  

Find all of Sarah and T's content at www.sarahandt.com 
You can also follow this podcast on Instagram or Linked In 

Special thanks to our podcast Partners:
Intercoastal  Net Designs    www.icoastalnet.com
KeyData    www.keydatadashboard.com
Sojo   www.getsojo.com

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On this edition of Sarah and T - The professional vacation rental manager's podcast our two hosts tackle your questions.  Find out what they think is the hottest trend in the industry, how to become involved when regulations hit your area, and what sort of fee structure you should have in place in your business.  In the news segment Sarah and T discuss the new HomeAway Trends report, and encourage their listeners to get involved with #bookdirect day (February 6th).   

Find all of Sarah and T's content at www.sarahandt.com 
You can also follow this podcast on Instagram or Linked In 

Special thanks to our podcast Partners:
Intercoastal  Net Designs    www.icoastalnet.com
KeyData    www.keydatadashboard.com
Sojo   www.getsojo.com

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Sarah and T start a new chapter in their podcast today as they begin the 2019 podcasting season.   The professional vacation rental manager's podcast will be having some changes coming your way this year, but you need to listen all the way to the end to find out what the big news is!
In this episode Sarah and T review 2018's predictions to see how they did, discuss the 25 episodes that they published in the past year, and then boldly make predictions for what will happen in the vacation rental business in 2019.
You don't want to miss this one!

Find all of Sarah and T's content at www.sarahandt.com 
You can also follow this podcast on Instagram or Linked In 

Special thanks to our podcast Partners:
Intercoastal  Net Designs    www.icoastalnet.com
KeyData    www.keydatadashboard.com
Sojo   www.getsojo.com

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Sarah and Tim bring 2018 to a close with an outstanding interview with one of the most recognizable Vacation Rental Managers around.  Steve Milo of V-Trips is a self made icon in the Vacation Rental Industry and on today's episode he talks about self funded acquisitions, purpose built properties specifically for vacation rentals, and of course his withering analysis of On Line Travel Agents like HomeAway, Trip Advisor, and others.   Find out what Steve thinks about a variety of topics in today's episode and why he feels it is important to him to speak up for other vacation rental managers.   
In the Rapid Fire segment he discusses fitness, mind reading, and the comic book business, and in the news segment find out everyone's thoughts on the trend of people in pictures for vacation rental properties.
One of the best episodes of the year!

Find all of Sarah and T's content at www.sarahandt.com 
You can also follow this podcast on Instagram or Linked In 

Special thanks to our podcast Partners:
Intercoastal  Net Designs    www.icoastalnet.com
KeyData    www.keydatadashboard.com
Sojo   www.getsojo.com

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In this episode our two hosts interview Amy Hinote of VRM Intel.   The premiere source of news and information in the vacation rental industry.   Amy shares her thoughts on the recent VRMA Conference, how Vacation Rental Managers are all doing the wrong thing when it comes to analyzing their business, and she provides some breaking news about what the future of her business looks like.   There is also a lightning round where Amy reveals her desire to be a lead guitarist in a rock and roll band, and her devotion to Edie Brickell.
In the News segment Amy reveals a new publication that will be coming out soon for property owners that rent their property.

Find all of Sarah and T's content at www.sarahandt.com 
You can also follow this podcast on Instagram or Linked In 

Special thanks to our podcast Partners:
Intercoastal  Net Designs    www.icoastalnet.com
KeyData    www.keydatadashboard.com
Sojo   www.getsojo.com

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Sarah and Tim are on the road this week as they attended the International Conference of the Vacation Rental Management Association and The Vacation Rental Housekeeping Professionals in Las Vegas, NV.   This episode is a recording of the session "Takeaways with Sarah and T" from the conference where attendees came to this session to share the one big thing they are taking home from the conference.   Listen to 34 People give their top tidbit from the conference, and hear super fan Sharon Walker of Austin, TX play rapid fire with the hosts.

Find all of Sarah and T's content at www.sarahandt.com 
You can also follow this podcast on Instagram or Linked In 

Special thanks to our podcast Partners:
Intercoastal  Net Designs    www.icoastalnet.com
KeyData    www.keydatadashboard.com
Sojo   www.getsojo.com

Send us Fan Mail

Today Sarah and Tim talk to Keynote Speaker, Best Selling Author, and International Customer Service consultant John DiJulius.  John has been a keynote speaker at VRMA twice, and is the main attraction each year at the "Secret Service Summit."  In short, he knows his stuff and he shares it with us in this episode.  Hear about 5 keys to making a good hire, what the FORD method is, and why he thought his mother owned his elementary school, and why he did not play shortstop for the Cleveland Indians.   
This is an episode you do not want to miss!

Find all of Sarah and T's content at www.sarahandt.com 
You can also follow this podcast on Instagram or Linked In 

Special thanks to our podcast Partners:
Intercoastal  Net Designs    www.icoastalnet.com
KeyData    www.keydatadashboard.com
Sojo   www.getsojo.com