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In this episode our two professional vacation rental managers talk to one of the icons in vacation rentals and one of the keynote speakers at the upcoming VRMA conference. Doug Kennedy is a reseravations sales trainer with some of the largest hotel chains in the world as his clients, but he holds a special spot for vacation rentals and the connection it takes to be a successful vacation rental reservations agent. Listen to find some great tips on making connections, on how to measure success, and what makes a fantastic agent. In the news segment a new television series on Netflix is discussed, and rapid fire reveals some funny memories.
Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In
Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com
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Our two fearless vacation rental managers tackle a big subject head on today - the matter of compensation for a guest when there is some sort of dissatisfaction. It is a tough topic, but we hope you can get some great takeaways from their experience and processes. Also find out Tim's guilty pleasure when it comes to Broadway shows, and in the news segment HomeAway announces a rollback on a controversial policy with rental managers!
Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In
Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com
Send us Fan Mail
In this Episode our two intrepid vacation rental managers interview Toby Babich of Breckenridge Resort Managers who has formed his company around making sure his employees feel valued, which in turn translates into his guests getting outstanding service. Listen to this VRMA board member, community leader, and mayor of his town puts his personality into his business. In the rapid fire round we hear about Kool and The Gang, and in the News Segment there is big news from the North Carolina Real Estate Commission
Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In
Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com
Send us Fan Mail
In this episode with Sarah and T our two professional vacation rental managers interview Yoan and Gaelle of Tavata Chalets in Quebec. A French speaking couple who have practically invented the vacation rental industry in their area of the world. Hear about managing properties 6 hours away, dealing with government inspectors, and vacation rental owners who have to have the industry explained to them. In the news segment they talk about bed bugs and what to do if you get them in one of your properties. C'est vraiment un épisode unique et nous pensons que vous l'apprécierez! That is "This is a truly unique episode and we think you will enjoy it! Bon Jour!
Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In
Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com
Send us Fan Mail
One of the most popular segments of Sarah and T is their off beat segment known as "Rapid Fire." This episode is a tribute to that segment as Sarah and Tim fire questions back and forth at each other in this funny, and very revealing episode about our two hosts. Find out why Tim is obsessed with returning e-mail messages, and who is Sarah's all time favorite sports hero among other things in this fast paced episode.
Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In
Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com
Send us Fan Mail
Tim and Sarah talk to Claire Reiswerg of Sand N Sea Properties in Galveston, Texas who is one of the most innovative and involved vacation rental management company owners in the country. Learn why she is so passionate about being involved in regulatory process, and learn why she asks why so much around her company. Claire is truly a change agent and Tim/Sarah share a great interview with her on this podcast. Also find out what NBA Basketball has to do with sanity for Claire in the rapid fire segment, and Sarah talks about tax changes in the news segment
Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In
Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com
Send us Fan Mail
In this episode with Sarah and T our two professional vacation rental managers interview Miller Hawkins of Booe Realty in Myrtle Beach, SC. Miller recently went through the process of deciding whether to sell his business to a large national organization. Listen to Miller's detailed explanation of the process and the challenges he dealt with in deciding whether to cash in or not and how it changed him and his company. In the rapid fire round discover what petroleum engineering has to do with vacation rentals, what a red raider is and the secret to working with your spouse. In the news segment find out what "the big boys" are using to market to potential new owners.
Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In
Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com
Send us Fan Mail
In this week's Episode Sarah and Tim are joined by Michelle Hodges of Meyer Vacation Rentals in Gulf Shores, Alabama who recently rocked the entire vacation rental world by dropping all of their listings on HomeAway. Listen to Michelle as she explains making purposeful decisions, planning for success, explains what #meyerinspired is, and the challenges of managing a 1,500 property rental program to great success. In "Rapid Fire" find out why Michelle hates job interviews, and in their weekly news segment Michelle gives a front line perspective on vacation rental restrictions in Orange Beach, Alabama
Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In
Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com
Send us Fan Mail
In this episode Sarah and Tim interview Clark Twiddy of Twiddy and Company from the Outer Banks of North Carolina. Twiddy is well known as one of the largest vacation rental companies in the country, but also one of the highest quality operations around. Listen in as Tim and Sarah try to find the secrets of being the best!. Also Clark participates in the Rapid Fire Round of questions, and in Not So Hot off the Press the trio talks about Summer 2018
Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In
Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com
Send us Fan Mail
In this episode Sarah and Tim interview Peter Reeburgh of Summit Cove Lodging in Keystone Colorado. A former NASA Engineer Peter reveals some of his problem solving skills in approaching the management of vacation rentals and in his very effective owner acquisition strategies. There are a lot of takeaways in this fast paced interview with one of the industry's best. Also the lightning round reveals a fear of bugs and in the news Peter talks about the advantage of having a virtual manager in your marketplace
Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In
Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com
From the publisher's feed
This is The Vacation Rental Manager's Podcast with Sarah and T.. The first podcast dedicated to the professional vacation rental manager. Join Sarah Bradford and Tim Cafferty on their journey…