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The chaps break with routine and bring a guest on the pod!
Be sure to register for SmartBear’s upcoming webinar with Andy Weir, author of The Martian, where he’ll be talking about ‘From AI Chaos to Agentic QA’
Register here - https://smartbear.com/lp/from-ai-chaos-to-connected-software-quality/?utm_source=r-bradshaw&utm_medium=content-creator&utm_campaign=CP-26-q4-npi&utm_content
Chris Armstrong runs developer relations at SmartBear, which means part of his job is telling a tool vendor what testers really think, and part of it is telling testers what that vendor is really up to. Sometimes it means saying "no chance" to both. That puts him in an interesting seat for the question hanging over this whole conversation. More and more testing is being handed to agents that go off and do the work while nobody is watching. So what happens to the people who used to do it, how do you know the agent did what it says it did, and who carries the can when it didn't? Vern opens by admitting he's no longer sure what his job even is. Rich has been putting SmartBear's own testing agent through its paces on camera, and it hasn't always behaved. And Chris has a confession about a school homework diary that might change how you read every green dashboard you see from now on.
This episode is sponsored by SmartBear.
00:00 - Intro
01:22 - "What even is this job anymore?" Why Vern feels like he's failing, and is smiling anyway
03:45 - What changed in how testers talked about AI at HUSTEF this year
05:27 - A DevRel (manager no less!) on a testing podcast?!
06:38 - If AI isn’t a tool, what is it?
09:42 - DevRel in two words, and neither of them is "sales"
12:52 - What happens if we clamp AI onto everything we've hated for 20 years
14:29 - The company says A, the community is doing B. Whose side is DevRel on?
17:35 - Useless consulting and what Chris calls decisive humility
24:47 - Why Chris asked people why they hate test management tools, rather than run a survey
28:19 - Application integrity is on Chris's T-shirt. What does it mean off it?
29:57 - "Who tested this?" and the game credits Chris didn't want his name on
31:47 - The CTO who vibe coded a customer onboarding platform, and what happened at review
33:05 - Can you buy application integrity off the shelf?
37:48 - Why Vern thinks test teams are about to start behaving like product teams
40:59 - DIY, DWY, DFY? Vern explains
42:11 - Everyone wants it done for them, right up until…
44:58 - Testers asked for agency for years. Now we have to hand some of it over
46:20 - BearQ hasn't always done what Rich wanted, and he isn't sure that's BearQ's fault
50:00 - The dashboard Chris calls useless
51:35 - The weak control check Chris beat at school, every single week
52:36 - "Richard said he tested it" used to be proof. What counts when an agent says it?
55:49 - What Andy Weir has to do with showing your work
59:07 - The Richards Question
Links to stuff we mentioned during the pod:
Call to action
Chris says a tool vendor can't do much with "I don't like it", and neither can we. So tell us why.
If you agree, let us know. If you disagree, let us know. If you violently agree or violently disagree, definitely let us know. Guest episodes are an experiment for us, so we especially want to hear whether you'd like more of them, and who you'd like us to invite next. Questions, comments and concerns are all welcome.
And don’t forget: Like, subscribe, and share 😊.
A listener asks which domino to push first, and the chaps immediately disagree about where to start.
Shady has been a QA engineer for about five years and has recently joined a new organisation. Like most of us walking into somewhere new, he can see more things worth improving than he could ever get to at once, and no obvious order to do them in. So which one goes first? Vernon goes straight for wherever the pain is greatest. Richard says do it the other way round entirely, and has a spreadsheet ready to prove it. Between the two of them sits the part nobody warns you about when you take the job: the thing you were hired to fix is very often not the problem, your credibility to say so out loud has a half-life, and the clock started the moment you walked in. Also, a man who finds water leaks for a living turns out to be running a testing process most of us could learn something from.
Chapters
00:00 - Intro
01:16 - Welcome: Energy levels and an idea for a future episode
03:07 - A question from the audience
03:51 - Shady’s question: Which QA domino do you push first?
04:48 - One line answers FTW!
06:04 - Rich maps the terrain
08:24 - Vern does the not so obvious obvious thing
10:12 - What’s the underlying problem?
12:19 - How to choose between a quick win and a long-term play?
13:55 - Instead of creating a master plan, do this instead.
15:47 - Work like a… Drug dealer?!
17:38 - Pickles
19:44 - Because reasons
21:05 - Rob Meaney thinks we have our priorities backwards
24:01 - The colleague who argued against more test coverage, and won
26:16 - Can you even prove the flaky automation is the problem?
28:54 - GitHub's availability has never been worse. Rich has a theory why
29:54 - Is Shady looking at a testing problem or a quality problem?
31:12 - What happens when you tell them their problem isn't the problem
32:50 - Education over illusion, and why "you're wrong" never lands
36:18 - Does it matter that you can't name the technique you just used?
37:24 - The page object question Rich asks, and the answer that ends the interview
41:12 - Jonesy, a gambling machine, and the certificate that taught him nothing
46:05 - The leak is never where the damage is
47:14 - The leak hunter who checks the water company's homework first
49:39 - Cars, doctors and solicitors are all playing 20 questions with you
52:19 - The videos where he gets it wrong, and why testers never post those
53:44 - Wrapping up, and a plea for more questions
Links to stuff we mentioned during the pod:
That's the answer we gave Shady, and we're fully prepared to be told we got it wrong.
If you agree, let us know. If you disagree, let us know. If you violently agree or violently disagree, definitely let us know. Where would you start on day one in a new team, and what did it cost you when you started in the wrong place? Questions, comments and concerns are all welcome, and if you send us a question we will answer it on the show, same as we did for Shady.
Like, subscribe, and share.
Rich reckons testers and QEs are the best positioned engineers of the next few years. Vern's question is whether a market that knows exactly what it wants also knows what it needs. Tell us which of us you think is closer, and why. If you violently agree or violently disagree, definitely tell us.
Questions, comments, concerns, corrections, all of it is welcome, and the more of you who share what is actually happening where you work, the better a picture the rest of us get.
Drop a comment on the post, drop a comment on the video, or come and find us on LinkedIn. And if you got something out of this one, like it, subscribe, and send it to the person you were arguing with about this last week.
Links to stuff we mentioned during the pod:
00:00 - Intro
01:31 - ⚽️ Fresh World Cup wounds and new specs
03:34 - Careful what you shout from the rooftops
06:25 - The market is being very clear about what it wants
08:11 - Wanting vs needing
10:50 - Nobody enjoys writing test cases. Turns out that was practice
11:33 - The post, read out in full
13:38 - Rich joined that project as the AI QA and then…
15:50 - Building an agent felt suspiciously familiar
17:17 - "It's not my work": testing what the agent wrote
18:23 - Some engineers have not adapted, and it is not a skills problem
20:10 - The person on the project who found more bugs than Rich did
22:20 - "I don't know what a dedicated QA would have done"
24:09 - Two job numbers heading in opposite directions
26:09 - More code, more surface area: the maths from Vern's newsletter
28:06 - Why the model swore blind that Finnish was not on the list
30:02 - Steven Devonport takes issue with the word evolving
32:16 - Rich reckons most of the AI testing problem is old news
35:17 - The AI crowd reinvented exploratory testing and gave it another name
37:52 - Steve's tangent: which currency should we be spending?
42:46 - When 70/30 drifts to 55/45, who makes the call?
43:21 - We used to be handed our oracles
45:28 - Vern's problem with calling it a black box
46:59 - The Fat Controller heuristic (and his new name)
48:56 - The prompt was still asking for values that no longer existed
49:51 - Rashik Prasad: if everyone owns quality, who holds its shape?
50:58 - What an AI first mandate actually does to a company
52:45 - Everyone has hold of a different part of the elephant
55:26 - Jason Smith: responsibility travels, accountability stays put
56:29 - Four or five people changes more than you would think
59:09 - Your pod is not the only pod
1:01:12 - Responsible for the outcome, allowed to decide nothing
1:02:46 - Ten factories became a hundred
1:04:48 - The standards check nobody could build until now
1:05:28 - Vern remembers what everyone did to the linters
1:09:33 - Mostly right, most of the time, and the trap inside that
1:10:46 - Why Rich is excited anyway
1:12:05 - The market wants what it wants
1:12:43 - Wrap up
Call to action - How are you proving you can actually use this stuff? Certs? Stories? A suspiciously long list of tools on your CV? We want to hear what the market is asking of you right now, especially if you're hiring or job hunting. And if your CV says "I use Copilot", ask yourself the question before Rich does: so what? Drop us a message on LinkedIn and let us know.
AI is becoming an expectation rather than a differentiator. So if everyone is using it, how do you actually stand out?
In this episode, Richard and Vernon discuss the changing job market, why simply saying "I use AI" no longer means much, and how to demonstrate real value in an industry that's changing faster than ever. From AI certifications and CVs to storytelling, trust, and communicating your impact, they explore what professionals should be focusing on next.
**In this episode:**
* Why AI is no longer enough to make you stand out
* The return of certifications—and whether they matter
* How to communicate your value beyond your CV
* Why impact beats tool lists every time
* Building with AI vs. building AI
* The skills that will matter most in the years ahead
If you enjoyed the discussion, don't forget to like, subscribe, and let us know your thoughts in the comments. How are you proving your value in the age of AI?
Chapters
00:00 - Intro
01:19 - Welcome (Tees, Tiles, Travel, and Trouwen)
05:15 - Where should you place your bets right now?
08:29 - Wait, certifications are back?
11:50 - Do you still have your GCSEs on your CV?
13:34 - The three flavours of AI work
15:43 - Vern's guide to surviving the trust recession
20:04 - The AI etiquette flip nobody announced
21:27 - How to blow an opportunity in one DM
26:05 - Here comes the trough of disillusionment
29:53 - Rich's two-word CV test
32:31 - Manual, skilled, or knowledge work? (Vern's ATD talk preview)
35:58 - Testing has been rehearsing this for decades
40:15 - CV bullets that make Rich want to interview you
44:01 - How good at AI are you, really?
46:05 - The four levels Vern pinched from Dan North
48:30 - "It's my mission": how Rich works with AI
51:30 - The skill nobody's talking about
52:45 - Next time: who's looking after all these agents?
58:10 - Wrap up
Links to stuff we mentioned during the pod
The chaps dig into another Keithism to see where it takes them.
Keith Klain published a blog post that drew a line in the sand for testers. His conclusion is blunt: there's a specific type of testing work that too many in our industry believe is our raison d'etre, while the market is rapidly reassessing its value (and not in a good way!).
Chapters
00:00 - Intro
01:12 - Welcome (may contain traces of Premier League banter)
03:00 - Who is Keith Klain and why should you listen to him?
06:30 - Checking vs testing: what's the actual difference?
12:00 - Keith's warning: AI is coming for the…
12:56 - The CEO has one job…
14:04 - …and they have two ways to do it
15:31 - If your value isn’t the amount of tests you’ve executed, what is it?
19:42 - Richard's updated AiT principle: shared understanding over assumed understanding
23:53 - Shift left is more than "test the requirement first"
27:18 - The ways your perceived value is constantly moving.
31:57 - Maaike's stance: what if you refuse to use AI entirely?
34:09 - Too big to fail? What AI investment really means for the industry
39:53 - The skill no one taught testers that now matters most
42:54 - "Become the insufferable AI person" and other survival tactics
45:22 - Keith's call to action
47:09 - Why no one at Test Coast said "risk" when asked why they test
51:01 - AI summaries as input to other AI: the risk nobody designed for
54:00 - How one bad step ruins everything
55:27 - Statistics, Hugging Face, and the skills testers need to learn next
57:43 - There’s more than one way to “be technical”
59:54 - A rallying cry from Rich to the testing community
01:04:00 - Forward-deployed engineers: just a QE by another name?
Links to stuff we mentioned during the pod:
"Testing Is Not a Specialism" - You keep using that word…
Vernon got triggered. A bold LinkedIn post declared "PSA: testing is not a specialism. Thank you for your time." Mic drop, walk off stage, no explanation. And it wasn't just one person. So Vernon did what any self-respecting tester would do: he asked why. And didn't get an answer. In this episode, Vernon and Richard dig into why some developers seem to find the idea of testing as a specialism genuinely laughable, what happens when you confuse a skill with a role, and why, in a world where everyone's building agentic workflows, nobody seems to notice that they're writing skills.md files full of testing knowledge. They also explore how AI is already reshaping what's expected of every role on a software team, why "knowing what good looks like" has never mattered more, and what skill stacking means for testers who want to stay ahead of the curve.
Chapters
00:00 - Intro
01:17 - Vern's welcome rant
01:42 - The topic: Is testing a specialism?
07:17 - Rich gets a chance to speak 😅
07:29 - Good Testers vs Bad Testers
11:15 - Aren't we all developers now anyway?
13:06 - There's testing and there's Testing
15:01 - Testers communicating their value
18:34 - If testing isn't a specialism, where does that leave agents and skills?
20:30 - The lads cook up a new way to reframe the situation
23:53 - Who should do testing?
32:27 - Vern believes these folks are saying one thing and doing another
35:02 - Rich wants to know what happens to the 0.5x Testers?
40:02 - Skill Stacking
45:36 - The thing most people haven't done but need to
50:04 - Are we all Domain Translators now?
54:23 - Wrap up
Links to stuff we mentioned during the pod:
Got thoughts on whether testing is a specialism? We genuinely want to hear from you. Vernon still doesn't have an answer to his question. Run it past a friendly developer and let us know what they say. Drop us a message on LinkedIn and if Paul or Greg are listening, the invitation to come on the pod is very much open.
In this episode, Richard and Vernon explore the evolving concept of automation in quality, especially in the context of AI and Gen AI. They discuss how new technologies are blurring the lines between testing and quality, and what this means for the future of software development and testing practices.
00:00 - Intro
00:52 - Welcome and weekly catch-up
01:11 - Vern's deep dive into the AI rabbit hole
02:39 - Rich’s quit(er) work week, new threads, and dentists
04:15 - Richard buys a domain and we started the pod proper
06:09 - Tool idea #1: Using an LLM to evaluate user stories and acceptance criteria automatically
07:35 - Is analysing a story "testing" or "quality"? The ISTQB static analysis debate
10:27 - Vernon's diabetes analogy: AI is forcing us to finally do what we always said we should
12:19 - Better stories = better testing: how quality work amplifies everything downstream
13:11 - Tool idea #2: "If we made this change, what areas of the system would be impacted?"
14:23 - Distilling years of system knowledge into 5–10 questions an agent could ask
18:37 - Tool idea #3: The PR Analyser — summarising code changes through a testing and quality lens
21:45 - Vernon's "1 unit of effort, 5 units of testing" — the quality multiplier effect
23:29 - Comparing story analysis to actual implementation: where did understanding diverge?
24:43 - Tool idea #4: Dynamic test selection — cherry-picking the right tests to run first
27:05 - Tool idea #5: An agent that analyses failed builds and attempts to fix them
27:28 - Why Richard's first attempt always "fixed" the test instead of the code (and what was missing)
29:21 - Dan's AI agents: one thinking partner, one employee monitoring production
32:42 - The documentation goldmine: why AI-generated RCA notes might matter more than the fix
33:39 - Tool idea #6: A holistic quality dashboard pulling insights across stories, code, tests, and process
36:43 - John Cutler on context: it's not data you pass around — it's formed through interaction
40:43 - More options than ever: whether it's testing, quality, or static analysis — you can do it differently now
41:56 - The real skill: spotting the opportunity to make yourself more effective
42:30 - Ge Hill's Lump of Code Fallacy and why task analysis matters
43:34 - Why Richard got into automation: efficiency, not because he was told to
45:03 - Vernon's big question: in a world where agents can do everything, what's your performance review about?
46:52 - Context, craft, and product knowledge can't be delegated to tools yet
48:29 - Call to action: What are you building? What tools couldn't you build before that you can now?
49:29 - Upcoming: Test Automation Days and PeerCon Live in Nottingham
Links to stuff we mentioned during the pod:
In this episode, Richard Bradshaw and Vernon discuss the relevance and application of the six principles of automation in testing in the context of AI advancements. They explore how these principles hold up in 2026, the challenges faced in automation, and the future of testing strategies.
00:00 - Intro
01:47 - Welcome (Richard is not at home 👀)
02:07 - Ramadan, cooking without tasting, and plastic teeth 🦷
04:01 - Today's topic: revisiting the AiT principles ahead of a keynote
04:58 - What is Automation in Testing (AiT)?
06:49 - Principle 1: Supporting Testing over Replicating Testing
07:01 - Vernon's take: testing is a performance, not a click sequence
08:22 - What the industry promised vs what automation actually does
08:49 - The serendipity you lose when a human isn't testing
09:59 - Agentic testing: observing more, but still not replicating humans
10:56 - The danger of anthropomorphising AI output
12:10 - LLMs always give an answer — and that's the problem
13:03 - Principle 2: Testability over Automatability
13:14 - Vernon's take: narrow vs broad — operate, control, observe
14:38 - Making apps automatable for the robots but not the humans
15:37 - The shiniest framework in a broken testing context
16:40 - If it's testable, it's probably automatable — but not vice versa
16:55 - Automation strategy vs testing strategy: when they compete, everyone loses
17:46 - The problem has always been testing, not automation
19:57 - Principle 3: Testing Expertise over Coding Expertise
20:18 - Vernon's take: testing expertise lets you leverage the tools
21:47 - The spoonfed tests problem: great at automating, lost without guidance
22:36 - The "code school" era: everyone told to learn to code
22:51 - Coding agents have changed the maths on this
26:01 - The new nuance: test design and framework knowledge over writing the code
28:44 - Evaluating code is a testing problem — and LLMs can help you do it
30:43 - Are agents as good as a junior developer?
31:42 - Outcome Engineering (O16G) and the race to write the AI principles
32:13 - Simon Wardley: we're in the wild west again
33:22 - Principle 4: Problems over Tools
33:29 - Vernon's take: the hammer and the nail
34:07 - Don't let your problems be shaped by the framework you have
34:36 - New automation opportunities beyond testing: PRs, logs, story review
35:30 - Principle 5: Risk over Coverage
36:12 - Vernon's take: 100% coverage ≠ 100% risk coverage
38:00 - The one test case, one automated test fallacy
39:04 - Where in the system is the risk? Do you even know your layers?
39:49 - Probabilistic vs non-deterministic: refining the language around AI
40:53 - Coverage as intentional vs coverage as a number someone picked once
43:15 - Principle 6: Observability over Understanding
43:24 - Vernon's take: just-in-time understanding vs reading everything upfront
44:12 - What the principle was actually about: making automation results observable
47:00 - Does this principle belong in testing, or has it grown into quality?
49:00 - So... what's missing?
50:00 - The four pillars: Strategy, Creation, Usage, and Education
57:05 - Automation in Quality: the bigger opportunity
01:01:00 - Wrap up + Vern's Lead Dev panel
Links to stuff we mentioned during the pod:
This was supposed to be about testing.Instead, it turned into a conversation about burnout, money, leadership, community, AI, and what it actually takes to build a sustainable life in tech.Richard and Vernon kick off 2026 reflecting on what they’re changing, what they’re rebuilding, and how testing and quality fit into a future shaped by intention rather than hustle.
Links to stuff we mentioned during the pod:
00:00 - Intro
00:54 - Greetings & where have we been?
01:32 - The holidays
02:34 - Rest & mood
04:00 - Routines for success
05:59 - Push-up challenge!
08:35 - Dopamine detox
10:28 - THE EPISODE BEGINS!
10:29 - What are our personal 2026 themes (rather than resolutions)?
10:59 - Rich's 2026 themes
13:10 - Vern's themes
17:58 - Friendship, loneliness, and being the initiator
21:28 - Rich has a two itches. One about writing...
21:56 - ...and another about hats
25:23 - Vern's leadership focus and testing foundations
31:06 - AI work: data mindset, agents, and the vibe coding divide
40:11 - Rant about AI testing being stuck in the past
46:37 - Do "cool" shit and "talk" about it. How to stand out from AI Slop
50:10 - Our podcast themes for 2026
In this episode of the Vernon and Richard show, the hosts engage in light-hearted banter about football before diving into a deep discussion on QA, QE, and testing. They explore the concept of 'shift left' in software development, comparing its application in agile versus waterfall methodologies. The conversation shifts to the evolving roles of QA and QE in the context of AI's impact on the industry, emphasizing the importance of task analysis and building a quality culture within teams. The episode concludes with reflections on managing expectations in QA roles and the future of jobs in the field.
00:00 - Intro
00:48 - Welcome and "Hey" (may contain traces of ⚽️)
04:45 - Olly's first question: Does shift left lend itself more to waterfall (than other methodologies)?
14:41 - Olly's second question: Does this limit how much agile can be used? Is there potentially a new methodology that can emerge from this?
22:31 - Olly's third question (remixed by Rich a little): "...is it more now a case of making people aware that they can, should be considering things ahead of development?"
34:24 - Olly's fourth question: How far can you shift-left before it becomes overstepping?
51:53 - Olly's... which question is this now?! Next question! That works!: Where does the QA role end?
Links to stuff we mentioned during the pod:
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