The Vertical MRO Podcast

Welcome to Vertical MRO Alerts, presented by Bell!

In this Alert, Product Support Engineering (PSE) Manager Marc Dubé is joined by Gilbert Gaudreault, 407 PSE Lead, to discuss the release of Garmin G1000H NXi Software 24 and the associated service directives issued for Bell 407GXi operators.

Marc and Gilbert explain why Bell released an Alert Service Bulletin for certain aircraft equipped with two-axis and three-axis autopilot systems, including IFR-configured aircraft. The software update addresses a previously identified potential autopilot issue that could result in an uncommanded pitch-up.

The episode also highlights several enhancements included in Software 24, such as improvements to maintenance and troubleshooting capabilities, support for upcoming filtration and cockpit voice/data recorder provisions, and updated procedures for software loading. Operators will learn about the new process for obtaining software loader cards through MyBell, the reasons behind the change, and the additional cards required to complete the upgrade.

For full details, operators should always refer directly to the Official Alert Service Bulletin. 

The full library of episodes is available to listen to on demand
We want to hear from you! - [email protected]
Need help with your Bell helicopter? - [email protected]

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

Recorded live during the 2025 Vertical MRO conference, this panel discussion explores what continues to attract people to the helicopter maintenance industry—and what the industry must do to support the next generation of maintainers.

Featuring insights from Dale Martel of Okanagan College, Mike Broderick of HeliDoc, Tristan Beddoe of the Southern Alberta Institute of Technology (SAIT), and Jeff Denomme of Alpine Aerotech, the conversation highlights the unique opportunities helicopter maintenance can offer, from travel and field operations to hands-on problem-solving and mission-driven work.

The panel also discusses the importance of mentorship, creating welcoming workplaces, and how the industry’s approach to work-life balance has evolved over time. Throughout the discussion, a common theme emerges: attracting new talent is only part of the challenge—retaining and supporting people is just as important.

For current and aspiring maintainers alike, this episode offers a grounded look at the realities, opportunities, and future of helicopter maintenance careers.

Special thanks to this episode's sponsors, Metro Aviation and Airbus.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode of Vertical MRO, recorded live as part of the Blades of Valor 2026 tour, hosts Jon and Jack sit down with Jerry Zsigo, aircraft maintenance technician with Miami Dade Air Rescue.

Jerry shares what it takes to maintain aircraft in one of the most demanding environments in aviation—South Florida—where heat, humidity, and salt air create constant challenges for corrosion control and aircraft upkeep.

The conversation focuses on practical, experience-driven maintenance strategies, from inspection routines and cleaning practices to protecting critical components exposed to harsh conditions. Jerry also shares real-world examples of how small findings during routine checks can lead to broader inspection protocols across the fleet.

For maintainers and operators working in coastal or high-humidity environments, this episode offers a grounded look at corrosion prevention, daily maintenance discipline, and keeping aircraft mission-ready.

Special thanks to this episode's sponsors, Anodyne Electronics Manufacturing and Precision Aviation Group.

Thank you to the 2026 Blades of Valor sponsor, Switlik, and the support of Massif Flight Suits. Without your sponsorship and support, this tour would not be possible.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

The Vertical MRO Podcast continues its special Flying Bulls conversation with Anthony Hill and Werner Horvath from the Red Bull Flying Bulls.

Following Vertical MRO’s milestone 100th episode, hosts Jon Gray and Faith Ortega reconnect for part II with the Flying Bulls technical team in Salzburg, Austria, while recording from the Vertical MRO studio.

Anthony and Werner take a deeper dive into the realities of maintaining and restoring historic rotorcraft, including the Flying Bulls Sikorsky S-58 helicopter and the unique operational demands of supporting aerobatic aircraft.

We dig into restoring rare vintage aircraft like the S‑58, P‑51 and DC‑6, covering the challenges of sourcing one‑off parts, certification, and re‑engineering, and share the Cobra recovery/restoration story. We also explore maintaining aerobatic rotorcraft (BO‑105), how acrobatic flight changes maintenance programs and life limits, and the special logistics and crew requirements for airshow operations.

The conversation unpacks the challenges of operating across multiple regulatory systems (Austrian/EASA and FAA) and explains the role of their National Design Organization. We discuss creative parts sourcing, in‑house manufacturing and prototyping, and how emerging MRO technologies 3D scanning/printing, digital manuals, and AI are starting to help solve long‑standing problems.

We discuss the state of the workforce through apprenticeships, recruitment and retention, preserving tribal knowledge, and building a strong safety culture.

Throughout the episode, Anthony and Werner share practical career advice focused on continuous learning, stepping out of your comfort zone, and the soft skills that matter.

The conversation is capped by a hangar tour and aircraft close‑ups. This is an episode to watch on YouTube for the full experience.

Bonus announcement: the Flying Bulls will bring the DC‑6 and P‑38 Lightning to AirVenture Oshkosh this July 2026, crossing the Atlantic for the first time since joining the fleet, with a BO‑105 also appearing with the Red Bull Air Force. Stay tuned after the episode for a special closing segment with the Flying Bulls team.

Special thanks to this episode's sponsors, Metro Aviation and Robinson Helicopter

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

The Vertical MRO Podcast welcomes Anthony Hill and Werner Horvath from the Red Bull Flying Bulls.

To celebrate episode 100 we recorded remotely with the Red Bull Flying Bulls maintenance team, they were on the floor of Hangar 7 in Salzburg, Austria, we participated from our studio.

Anthony Hill and Werner Horvat join hosts Jon Gray and Faith Ortega for a wide‑ranging conversation about what it takes to keep one of the world’s most elite and unique fleets operational.

We dig into restoring rare vintage aircraft like the S‑58, P‑51 and DC‑6, covering the challenges of sourcing one‑off parts, certification, and re‑engineering, and share the Cobra recovery/restoration story. We also explore maintaining aerobatic rotorcraft (BO‑105), how acrobatic flight changes maintenance programs and life limits, and the special logistics and crew requirements for airshow operations.

The conversation unpacks the challenges of operating across multiple regulatory systems (Austrian/EASA and FAA) and explains the role of their National Design Organization. We discuss creative parts sourcing, in‑house manufacturing and prototyping, and how emerging MRO technologies 3D scanning/printing, digital manuals, and AI are starting to help solve long‑standing problems.

We discuss the state of the workforce through apprenticeships, recruitment and retention, preserving tribal knowledge, and building a strong safety culture.

Throughout the episode Anthony and Werner share practical career advice focused on continuous learning, stepping out of your comfort zone, and the soft skills that matter.

The conversation is capped by a hangar tour and aircraft close‑ups. This is an episode to watch on YouTube for the full experience.

Bonus announcement: the Flying Bulls will bring the DC‑6 and P‑38 Lightning to AirVenture Oshkosh this July 2026 crossing the Atlantic for the first time since joining the fleet  with a BO‑105 also appearing with the Red Bull Air Force. Stay tuned after the episode for a special closing segment with the Flying Bulls team.

Special thanks to this episode's sponsors, Rotorcraft Support Inc and Precision Aviation Group.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode of Vertical MRO, hosts Jack and Jon sit down with Thomas Edison, director of maintenance for the Broward Sheriff’s Office Aviation Unit.

Thomas shares his path into aviation maintenance and what it takes to support mission-critical aircraft in a law enforcement environment, where uptime directly impacts operations.

The conversation focuses on the complexity of helicopter maintenance and real-world troubleshooting, including diagnosing issues with mission equipment where the root cause isn’t immediately obvious. It’s a practical look at the importance of thorough inspection, documentation, and system knowledge.

They also discuss a growing industry challenge—workforce development—and the need for stronger aviation maintenance programs to support the next generation.

For maintainers and operators, this episode offers a grounded look at troubleshooting, mission readiness, and building a sustainable MRO workforce.

Special thanks to this episode's sponsors, Airbus and Precision Aviation Group. 

Thank you to the 2026 Blades of Valor sponsor, Switlik, and the support of Massif Flight Suits. Without your sponsorship and support, this tour would not be possible.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

Recorded live in Kelowna during the 2025 conference, this episode of Vertical MRO features a panel discussion with Don Lockie of ARG Aviation Resources Group—returning to the podcast—and John Ross, logistics supervisor at Eagle Copters Maintenance Ltd.

Together, they break down the realities of cross-border shipping in aviation and what it takes to keep parts, equipment, and assets moving across international boundaries.

Cross-border logistics in this industry goes far beyond standard freight. From navigating customs requirements to coordinating with freight forwarders and local authorities, the process is complex, time-sensitive, and often high-stakes. For maintainers and operators, delays don’t just create inconvenience—they directly impact uptime and aircraft availability.

Don and John share practical, experience-driven insights on working with trusted logistics partners, understanding country-specific regulations, and avoiding common pitfalls that can stall shipments. The conversation is grounded in real-world examples, including high-pressure scenarios where rapid coordination and adaptability were critical to mission success.

For operators and MRO teams managing cross-border shipments, this episode offers a clear, practical look at the challenges—and the strategies—that keep aviation moving.

Special thanks to this episode's sponsors, Metro Aviation and Rotorcraft Support Inc.

Thank you also to Navigate, who helped make this episode possible by assisting in Don's travel to the Kelowna event.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this special crossover episode of the Vertical MRO Podcast, we team up with the hosts of Cancelled for Maintenance—Six and MBP—for a conversation that brings the fixed-wing and rotor world together.

What starts as a simple collaboration quickly turns into a deeper look at the shared realities of aviation maintenance. From the small-world nature of the industry to the common challenges faced across platforms, this episode highlights just how aligned maintainers really are—regardless of what they’re working on.

Six and MBP share the story behind their podcast, which began during the uncertainty of the COVID-19 pandemic and has grown into a space where aviation professionals can connect, vent, and support one another. The conversation dives into the importance of capturing tribal knowledge, the role of open communication in the hangar, and why mental health is becoming an increasingly important part of the maintenance conversation.

The discussion also explores leadership beyond titles—how influence, accountability, and culture are shaped on the hangar floor just as much as they are in the boardroom. From burnout and workforce challenges to the importance of telling real stories, both crews reflect on what they’re seeing from their respective audiences and why these conversations are resonating across the industry.

As the episode unfolds, the group compares rotor and fixed wing maintenance head-on—unpacking what’s different, what’s the same, and why the gap between the two worlds might not be as wide as many think.

This episode is a reminder that while the aircraft may differ, the people, the pressures, and the passion behind aviation maintenance are shared. And by bringing these conversations together, we move one step closer to a stronger, more connected maintenance community.

Thank you to our sponsors who made this episode possible. Precision Aviation Group and Robinson Helicopter.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

In this episode of Vertical MRO, the team breaks down what to expect from the 2026 MRO Conferences in Kelowna, BC, and Irving, Texas.

Building on feedback from previous events, this year’s conferences are expanding in both scale and focus. The discussion highlights the shift toward deeper technical content, more real-world problem-solving, and sessions that reflect the challenges maintainers and operators are facing today.

The episode also explores the growing role of leadership, workforce development, and industry collaboration, along with expanded exhibitor space and increased opportunities to connect across the MRO community.

For those considering attending, this conversation provides a clear look at how the events are evolving—and how they’re designed to deliver practical value for technicians, operators, and industry leaders alike.

Tickets are now available for both 2026 events. If you’re planning to attend, early registration is recommended!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this special crossover episode of the Vertical MRO Podcast, we team up with the hosts of Cancelled for Maintenance—Six and MBP—for a conversation that brings the fixed wing and rotor world together.

What starts as a simple collaboration quickly turns into a deeper look at the shared realities of aviation maintenance. From the small-world nature of the industry to the common challenges faced across platforms, this episode highlights just how aligned maintainers really are—regardless of what they’re working on.

Six and MBP share the story behind their podcast, which began during the uncertainty of the COVID-19 pandemic and has grown into a space where aviation professionals can connect, vent, and support one another. The conversation dives into the importance of capturing tribal knowledge, the role of open communication in the hangar, and why mental health is becoming an increasingly important part of the maintenance conversation.

The discussion also explores leadership beyond titles—how influence, accountability, and culture are shaped on the hangar floor just as much as they are in the boardroom. From burnout and workforce challenges to the importance of telling real stories, both crews reflect on what they’re seeing from their respective audiences and why these conversations are resonating across the industry.

As the episode unfolds, the group compares rotor and fixed wing maintenance head-on—unpacking what’s different, what’s the same, and why the gap between the two worlds might not be as wide as many think.

This episode is a reminder that while the aircraft may differ, the people, the pressures, and the passion behind aviation maintenance are shared. And by bringing these conversations together, we move one step closer to a stronger, more connected maintenance community.

Thank you to our sponsors who made this episode possible, Metro Aviation and Airbus.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!