From Corporate Jungle to Lifestyle Entrepreneur Using Virtual Teams with Paul Higgins
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In this episode, special guest and co-founder of TrackZEN, Paul Higgins, chats with us about his transition from the corporate world to running his own business and how, along the way, he has amassed a team of virtual specialists to help him achieve immense business success.
Paul, whose passion is helping business owners slash their work hours whilst exploding their profits, shares with us his strategies and tips for getting outsourcing right, the first time.
Some of the areas covered include:
The importance of investing time into recruiting, training and building your systems and processes
The common challenges faced by business owners when dealing with outsourcing countries
Paul’s framework for success with virtual teams
Tips on starting out with a VA
Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group.
Resources mentioned in this show:
https://www.facebook.com/groups/buildlivegive
In this episode:
01:50 – About Paul Higgins and TrackZEN
06:03 – Tips and strategies for getting outsourcing right
08:19 – Challenges faced when dealing with outsourcing countries
08:56 – Using virtual staff at TrackZEN
10:06 – The 3 key elements to managing a virtual team
11:44 – It’s up to the business owner to get these elements right
13:28 – Managing a large virtual team
15:43 – The challenges of managing a large virtual team
17:14 – Framework for success
21:53 – Paul’s future vision
23:18 – Paul’s top 2 tips on starting out with a VA
24:00 – Wrapping things up
Barbara Turley: Hey everyone and welcome back to another episode of the Virtual Success Show. I’m joined today by my fantastic co-host, Matt Malouf. Hi Matt, how’s it going?
Matt Malouf: I’m well, Barbara. How are you?
Barbara Turley: I’m great, thanks. I’m great, thanks.
Matt Malouf: Excellent. It’s sweltering here in Sydney today.
Barbara Turley: It is. Well, they’re talking about … They’re actually talking about power outages because all the people are using air conditioning. It’s awful. You know, in the 15 years that I’ve lived here, I don’t think I remember a summer this hot. Ever.
Matt Malouf: Nah. It’s brilliant. We’ll all be down at the beach later today.
Barbara Turley: Yeah. All the international guests will be thinking, “Yeah, we really feel for you. It’s terrible.” Very good. So, listen. Today’s show, guys, we’re … we have yet another Virtual Angel Hub client and a good friend of mine and someone who’s just very experienced in this whole outsourcing and systems and managing teams type business. Paul Higgins is the founder of TrackZEN Club. Paul, welcome to the show.
Paul Higgins: Thanks, Barb. Good to be here and Matt.
Matt Malouf: Welcome, Paul.
Paul Higgins: Thank you.
Barbara Turley: So, listen, Paul, just to kick off … TrackZEN Club … Let’s talk about…I said before we started the show it would be better for me to let you explain a bit about what you actually do. What is TrackZEN Club? And why should we all know about it? Tell us a bit about it.
About Paul Higgins and TrackZEN
Paul Higgins: Sure, so, they say if you’ve got an itch, it’s best to scratch it yourself and really, the TrackZEN Club came about me not being able to find the solution. So, I was ex-corporate running my own business. I was lonely. I was missing the corporate team and environment and I was really struggling to sort of focus and be accountable. And I was looking for different groups and I just couldn’t find a group or a mastermind group that sort of suited my experience and exactly where I was. It was either a lot of people for young start-ups or really young business that hadn’t had a corporate career or there were sort of people that were running very bricks and mortar businesses that sort ...