In this week's podcast, we discuss Learning Science Weekly's Episode 12 where host Julieta Cygiel , who has a PhD in Customer Experience discusses the topic with community leader Sumeru 'sumo' Chatterjee.

1. We all agree that we learn from failure. Why don’t we want our customers to fail, why do we bother educating them?
2. “Educating is everyone’s job.” – we all have different roles in this:

• How can sales educate our clients before they become clients? How can you set them up for success?
• Design Studio – as the people who create the product, what can we do?
• Who else is involved?

3. Community - They mention in the podcast that they have this slack channel for customer education professionals with people from diverse background, and this seems to be a very beneficial thing for them, they learn a lot from each other.

• Are there any communities like this in the L&D space or perhaps communities relating to your role, e.g. Business Development, Instructional Design? Why are they beneficial?
• We’re a small company, which means we really interact with the whole team. As a consequence, we get to collaborate with people with different roles and background. How has this impacted your own learning and development?

The topic for this episode was Adam Grant's TED discussion with Arianne Huffington - co-founder of The Huffington Post on WorkLife with Adam Grant. 

The episode we listened to was "When work takes over your life" 

The podcast discussed various topics related to work life balance and how to set healthy boundaries.

One of the first concepts that was discussed, was the distinction between segmentors and integrator.

So a segmentor keeps their life very separate from work. They have clear boundaries.

Integrators on the other hand don’t have such clear boundaries and it’s all one big thing.

You can watch our Youtube video here:
https://www.youtube.com/watch?v=HBq8nw_nFqo

You can read our PDF transcript here:
https://info.thevirtualtrainingteam.com/hubfs/Wills%20stuff/Podcast%20Club%20-%2024-04-2021_otter.ai.pdf

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Welcome to the first VTT podcast episode with Abi and John. Today, we talk about Claes Janssen's Change House Model and how it can be especially application at the moment, as we finally head to the end of 2020.

Enjoyed this episode? Well, we have more where that came from - we are going to be releasing podcasts about loads of different L&D models and how they are helpful through 2021.

Recently, we held a virtual conference. You might have heard. 

If you missed it, then don't worry! We recorded the panel discussion between our host, Catherine and her guest speakers; Beth Maguire from HubSpot, Kapil Arora from TransFunnel, Kathrin Kroenig from Intao and Pilar Orti from Virtual Not Distant. 

Check it out to hear them discuss in 25 minutes how each company is responding to the rising demand for remote workers in their own ways from inclusivity to onboarding and recruitment. 

Competition Time again! The Virtual Training Team has decided to test our training colleagues on their L&D knowledge and try to win £250 for their chosen charity!

The winner will be decided and announced on the 20th December 2019, so the donation can be made in time for Christmas.

Our last challenger is the absolutely wonderful Katy Walton from BGL. She did so brilliantly, we think you will agree.

She is fighting for charity Build It International!

Here's where they live - https://www.builditinternational.org/

Please leave us a comment! We'd love to hear from you! And if you've enjoyed what you watched, please smash the subscribe button. :)

Competition Time again! The Virtual Training Team has decided to test our training colleagues on their L&D knowledge and try to win £250 for their chosen charity!

The winner will be decided and announced on the 20th December 2019, so the donation can be made in time for Christmas.

Our seventh challenger this week is the vibrant Dyfrig Jenkins! Off to a rocky start, but he definitely pulled it back in the end!

He is fighting for charity Cancer Research UK.

Here's where they live - https://www.cancerresearchuk.org/

Think you can beat Dyfrig's score? Did he get some questions wrong that you knew the answer to?

Time is running out, if you think your training trivia knowledge is up to scratch! Hurry and email us at [email protected] to put yourself forward to be on the next quiz!

Competition Time again! The Virtual Training Team has decided to test our training colleagues on their L&D knowledge and try to win £250 for their chosen charity!

The winner will be decided and announced on the 20th December 2019, so the donation can be made in time for Christmas.

Our seventh challenger this week is the wonderful Simon Rollings! He was a great sport.

He is fighting for charity the Lullaby Trust, who are putting in tonnes of research into preventing cot death in infants. They do wonderful work, please check them out!

Here's where they live - https://www.lullabytrust.org.uk

Think you can beat Simon's score? Did he get some questions wrong that you knew the answer to?

If you think your training trivia knowledge is up to scratch, email us at [email protected] to put yourself forward to be on the next quiz!

This week, Catherine is interviewing Lorraine Charles from Na'amal, about the huge possibilities for refugee workers if soft skills to work remotely were made more available to them.

Here is where Na'amal lives: https://naamal.org/
Here's Lorraine's LinkedIn profile: https://www.linkedin.com/in/lorraine-charles-94545214/

There are links to Lorraine's articles and the announcement with Workplaceless as her learning partner.

If you want to contact Lorraine directly about anything you've heard here, her Na'amal email is [email protected]. Make sure you mention the video!

Here's a bit about Na'amal:

Na’amal provides soft skill training for refugees and other marginalised populations to be remote workers, linking them to companies who are interested in hiring them. Na’amal will further support graduates in their entry into remote work via mentorship, continued training and linking them with the remote work global community.

Na’amal’s learning partner, Workplaceless, which provides certified learning programmes to successfully transition individuals to remote work, will provide a training programme specific to the context of the beneficiaries, that takes into account the challenges that they potentially face when working remotely.

Na’amal’s language partner will provide individuals who need to improve their English with a personal tutor who will guide them through an individualised curriculum aligned to the Common European Framework.

Please leave us a comment! We'd love to hear from you! And if you've enjoyed what you watched, please smash the subscribe button. :)

Competition Time again! The Virtual Training Team has decided to test our training colleagues on their L&D knowledge and win £250 for their chosen charity!

The winner will be decided and announced on the 20th December 2019, so the donation can be made in time for Christmas.

Our sixth challenger this week is the vibrant Noel Woodgate! He was very funny and great value. Wearing his lucky headband, he is fighting for charity School of Hard Knocks who work hard to teach young people about the impact of words and actions on other people.

Here's where they live - https://www.schoolofhardknocks.org.uk

Think you can beat Noel's score? Did he get some questions wrong that you knew the answer to?

If you think your training trivia knowledge is up to scratch, email us at [email protected] to put yourself forward to be on the next quiz!

Competition Time again! The Virtual Training Team has decided to test our training colleagues on their L&D knowledge and win £250 for their chosen charity!

The winner will be decided and announced on the 20th December 2019, so the donation can be made in time for Christmas.

Round 5! Our next competitor is the fabulous Jenny Flintoft, fighting to win the competition money for local Yorkshire charity QYork!

Here's where they live - www.qyork.co.uk

Think you can beat Jenny's score? Did she get some questions wrong that you knew the answer to?

If you think your training trivia knowledge is up to scratch, email us at [email protected] to put yourself forward to be on the next quiz!