We pour billions into training, change programmes, and leadership frameworks. Most of it doesn't stick. In this episode, Mick Brian sits down with Paul Gibbons — CAIO Advisor, author, keynote speaker, and one of the sharpest critical thinkers in organisational change and AI — to ask why.
Paul has spent 30 years challenging the comfortable stories organisations tell themselves. The ones that oversimplify complex realities. The ones that protect us from harder questions. From the myth of Kübler-Ross grief stages in change management, to Myers-Briggs as a hundred-million-dollar industry built on shaky foundations, to why AI is being pointed at the wrong problems entirely — this conversation goes to places most podcasts won't.
We explore why training fails the moment Monday morning arrives. Why systems conspire to keep people doing exactly what they always did. Why humans signal like bees — but not nearly as well. And why the most powerful tool humanity has ever created is being used to answer emails faster, when it could be fixing the NHS.
AI isn't just a data tool — it's a decision-making tool. The organisations getting it wrong are defaulting to ROI-first thinking and big-bang implementations that ignore the humans at the centre. The future isn't human versus machine — it's human and machine, working alongside each other. And the democratisation of AI is already life-changing for people who never expected access to this kind of intelligence.
Paul's signal — the one we're all failing to see — is simple and urgent: we have the tools. We're just not aiming them at the right things.
This is The Waggle Room. Signals. Systems. Sensemaking. Because humans and bees matter.
FIND PAUL GIBBONS 🔗 LinkedIn: https://www.linkedin.com/in/paulggibbons 🌐 Website: https://www.paulgibbonsadvisory.com/ 📖 Substack: https://thinkbiggerthinkbetter.substack.com/
FIND THE WAGGLE ROOM 🌐 https://thewaggleroom.com/ ▶️ https://www.youtube.com/@TheWaggleRoom 🎧 https://open.spotify.com/episode/7m2XdI8lYCWnR2QMYlyUtT 🍎 https://podcasts.apple.com/gb/podcast/the-waggle-room/id1879089102 📖 https://substack.com/@mickbrian
KEYWORDS organisational change, change myths, leadership training, Myers-Briggs, Kübler-Ross, systems thinking, AI ethics, people-first AI, human-centric technology, decision-making, AI adoption, Paul Gibbons, The Waggle Room, democratisation of AI, emergence, complexity, sensemaking, signals, human and machine collaboration