The Wake Up Eager Podcast

Overview of Episode #70 ---

• The difference between anxiety and fear.
• The surprising antidote of grief, and how it is the proper response to all change, transition and loss.
• The 4 elements for working through grief, that leads to more energy and less stress.
• The reasons we avoid feelings and the surprising truth.
• Contact Priceless Professional Development: 770-578-6976, [email protected] or www.pricelessprofessional.com
• To see the show notes and get the transcript for this episode, go to: www.pricelessprofessional.com/anxiety

Timing on Recording: @ 9:01---

Topic 1: What Is Anxiety? What is Fear?

• Anxiety, in the truest sense, is the fear of the unknown.
• Fear is about the known, or about the object.
• Fear has an object and anxiety does not have an object.
• With anxiety, we engage the illusion of control and hope that the illusion will turn into reality.

Timing on Recording: @ 18:00 ---

Topic 2: What is Grief?

• "I believe grieving is the doorway through which we step into our maturity and our humanity."
• The more you are able to grieve, the more mature you are and the more humane you become.
• We live in a "Sibling society."
• We do not have mentors to show us how to grieve; we do not have rituals or ceremonies.
• Grief felt and expressed actually gives us energy afterwards.
• "Now we're going to get through this, we're not gonna cry, we're not going to be sad."
• Grief is the doorway into maturity, and it is a door that stays closed to most people.
• "Grief is the proper response to all changes, all transitions and all losses."

Timing on Recording: @ 27:18 ---

Topic 3: What Things Are Required For People Who Want to Grieve?

1. We have to know that grieving is a part of life and become conscious of the fact that we have to grieve these changes, losses and transitions.

2. For someone to really grieve, they have to have a community of people for support who will not try to talk them out of their grief.

3. Ritualize grief.

4. Have a ceremony to signify that the grieving period is over.

• One of the forms of depression that is caused in many people is the repression of emotions and feelings.
• Grieving can be done alone, but it is really supposed to be done with others.
• How you grieve, can set yourself up for joy.
• People try to negotiate change or loss, not grieve them.
• People were raised with this idea that you do not show emotions in public. you keep them to yourself.
• For sadness, the fear is that if you descend into it, you will not come out.
• If you repress your grief, you repress your joy. And if you repress your grief, you tend to try to repress the grief of those around you.

Timing on Recording: @ 46:40 ---

Topic 4: Ways People Can Help You Express Grief.

• Grief does not always come with you. Grief is an attitude. It is a way of being in the world around loss and transition and change. And sometimes a lot of times tears will come.
• Grief can go hand in hand with anger.
• Change brings grief; it causes us all to be more present.
• The brain is only equipped to think, but the body can be sad, be angry, be joyful, it can have multiple emotions running through it. Any given time of the day.
• Pain is linear. The body is circular.
• Our thoughts will be better and clearer if we actually feel what we feel.
• If we started to understand that our emotions are linear and they have value and they are important, maybe we would have less anxiety if we get comfortable with the circular nature of emotions, the up-down, and not fight it so much, just say, "Well, that's just how I feel."

Timing on Recording: @ 1:06:51 ---

Topic 5: Closing.

• Book to help gain insight: Growing Yourself Back Up: Understanding Emotional Regression
• Last bit of advice, what would you say to everyone right now?: "Calm the hell down, and be smart and considerate of those around you."

Overview of Episode #69 ---

• Top 3 tips for leaders – What you should be thinking about, doing and how you should be working with your team.
• Top 3 tips for virtual meetings - what you should be thinking about, doing and how you should be working with your team.
• How Leadership Strategies is working remotely as a company, what's working and what's been a challenge.
• How Michael has been handling the stay-at-home mandate. What's working and what's been a challenge?
• Bottom line advice for leaders, anyone holding a virtual session and to anyone who is struggling right now.
• Contact Priceless Professional Development: 770-578-6976, [email protected] or www.pricelessprofessional.com
• To see the show notes and get the transcript for this episode, go to: www.pricelessprofessional.com/workingremotely

Timing on Recording: @ 10:54---

Topic 1: What Leaders Should Be Doing Right Now For Virtual Meetings? What Should They Be Thinking? What Should They Be Being?

• "We need to step back and really ask some pretty serious questions."
• If you don't already have a strategic plan, you better get one, it's time to redefine success.
• Define what is most important right now. Which initiatives should be put on hold? Which should be accelerated?
• Leaders need to decide who to retain in their current role, who needs to be repurposed for a different role because business has gone virtual, who needs to be reduced to part time or, sometimes, you may have to let go of people.
• Determine what you need? What systems do you need for virtual meetings? What telephone access? What virtual tools?
• What processes can operate remotely? Which processes cannot and how do you adapt?
• Think through what has to change.
• In our current situation, all of this has to happen as quickly as possible, moving very quickly through it, you have to put the things in place that allow you to operate virtually.

Timing on Recording: @ 14:04 ---

Topic 2: What Are The Guidelines For How to Operate Virtually?

• If you are going to be successful working remotely, it is much easier to be distracted by things at home; it starts with having a workspace that sets you up for success; quiet and distraction free.
• You have to dedicate your full attention to your job duty, no taking care of personal needs.
• Video use is mandatory for all meetings, you get better and faster communication because you can read body language.
• Each department holds a daily huddle, discuss what was accomplished yesterday, what is going to be accomplished today and determine any blocks that are in the way.

Timing on Recording: @ 16:05 ---

Topic 3: What Are Some Things That Leaders Should Be Doing Right Now To Be With Their People?

• Leaders have to become doers.
• Communicate, and then over communicate.
• As a leader, you have to adapt to your people situation, it is leadership on steroids.
• As leaders of leaders, we have to coach our leaders on what they are doing to manage, their virtual workforce, it is a bigger job than ever been.

Timing on Recording: @ 18:33 ---

Topic 4: What Things Should Leaders Be Doing and Thinking To Make Virtual Meetings Effective?

• Click: The Virtual Meetings Book, a tool for helping people think about, execute, plan, start and manage virtual meetings.
• The real issue with virtual meetings, when it comes down to it, it is all about engagement, how do you keep people engaged?
• Virtual meetings are a very different type of meeting, some people even think that because it is virtual, you do not have to prepare as much, but it is just the OPPOSITE.

Timing on Recording: @ 19:47 ---

Topic 5: How to Do You Prepare For a Virtual Meeting?

• What is the purpose of the meeting?
• Why am I doing this meeting?
• What do I want to come out of this meeting when it is done?
• What do we want people to have in their hands?
• What do we want them to have in their heads?
• What do we want them to know that they didn't know before the meeting started?
• What do we want them to have in their hearts?
• What do you want them to believe that they may not have believed before the meeting started?
• Brainstorm strategies for addressing the current situation for every agenda item you have, add something called the virtual details, how are you going to execute this virtually?
• How do you keep them engaged? Plan engagement activities every 20 to 30 minutes.
• NO virtual meeting more than an hour and a half, between virtual training, have at least a half an hour break between each module.

Timing on Recording: @ 25:00 ---

Topic 6: How Michael Wilkinson's company, Leadership Strategies, is Working Remotely. What Are Some Challenges?

• Every team has to be operating under the daily huddle.
• Have to be operating under a personal metric that would say whether or not you are being productive.
• Working remotely for Leadership Strategies has been going very well.
• The most difficult challenge has been the multiple touch points, getting Slack messages, text messages, phone calls, etc.
• Remember, do what you have to do to survive this because the pent up demand that is going to be unleashed once this is over could be just overwhelming.

Timing on Recording: @ 33:13 ---

Topic 7: Last Bit Of Advice To Leaders and Managing Their Teams and Organizations During This Time.

• It really does have to start with reevaluating your strategy.
• How are we going to win during this time?
• What do we need to start doing? What do we need to stop doing? What do we need to accelerate doing?
• Virtual meetings in the past, prior to the last two months, have been something that people kind of did; now it's something we're forced to do.
• The decisions you make should be decisions based on, I know this is going to get better and so it just going to take awhile.

Overview of Episode #68 ---

• How you can use Daily Tune In Time to reduce stress and be more productive.
• Why Tune in Time matters and how it helps you.
• What famous people do around Tune In Time.
• How other professionals handle stress and create tune in time in their own lives – Get 15+ resources you can use to feel better right now.
• Contact Priceless Professional Development: 770-578-6976, [email protected] or www.pricelessprofessional.com
• To see the show notes and get the transcript for this episode, go to: www.pricelessprofessional.com/tuneintime

Timing on Recording: @ 12:52---

Topic 1: What is Tune In Time?

• It is taking 15 minutes, a minimum of 15 minutes everyday to write, reflect, think, pray, meditate, be quiet, relax.
• Whatever it is, it tunes you in.
• Do NOT allow distractions: Turn the television off, no phone calls or texting, not on going our computer or iPad.
• It is just you, your thoughts and the calm energy of quiet contemplation.
• If you do 15 minutes, that is 1% of your day. Know you can find 15 minutes, to pause, reflect, plan, even if you go out to your car at lunch.
• Focus toward the positive.
• Tune in time helps release tension, worry and resistance.
• Train your focus or calm, ease and clarity.
• Connect to a broader view of life.

Timing on Recording: @ 14:37 ---

Topic 2: Rebecca Wait Shares What She Does Around Tune In Time.

• Morning routine that helps with overall well-being.
• 10-minute meditation first thing.
• Listen to an uplifting podcast, something where you can learn something new.
• Before bed, shut off my phone about an hour before bedtime and take that time to write in my Gratitude Journal 3 things that I'm grateful for in that day.

Timing on Recording: @ 15:30 ---

Topic 3: Why Do We Want To Do Tune In Time? Benefits for Suzie.

• We want to gain perspective.
• It helps us make better decisions.
• Our daily stress can be overwhelming, so we have to stop and consciously remind ourselves of that bigger picture, of that broader view.
• You start to realize how good it feels to feel good and what tuning in feels like.
• You will cope more effectively with things that come up.
• Tune in time is one of the best stress management activities that I have found, it is something that helps me shift my mood, clear my mind, and help me have more positive and consistent energy.
• You want to take 15 minutes to pause and reflect and the goal is to release tension and connect with a broader view.
• 15 minutes equals 1 hour and 50 minutes a week. It is only 1% of your day and in a year, 15 minutes a day is 91 hours and 25 minutes of stress management activity.

Timing on Recording: @ 19:03 ---

Topic 4: Quotes and Activities from Famous/Well-Known People Around Tune In Time.

• "You've got to design space into your life to escape." "We need space to escape in order to discern the essential few from the trivial many." – Greg McKeown
• Tim Tassopoulos COO of Chick-fil-A: Every month he schedules a library day where he spends the whole day in the public library. The library is helpful because you cannot take a call on your cell phone and this forces the solitude needed to think, read and plan for the future. When Tim became COO he doubled his library time, he explained that the only way he will lead his organization effectively is if he takes time away from the noise of everyday life to think, to pray and to strategically plan
• Taylor Jones, CEO of Whiteboard: He schedules one day a month offsite to think, plan and prepare, his Managing Director makes sure it is on his calendar, "I see that you don't have a day planned this month to take time away from the office. I'm not going to do it for you, but I'm not going to leave your office until you put it on the calendar."
• Ray Dalio, Founder of the world's largest hedge fund, says, "Meditation is the single biggest thing he can trace back to his success."
• Joe Rogan, Comedian and Podcast Guru: Medication allows him to focus on various ventures with a clear and cool-headed approach.
• CEO of Salesforce, Marc Benioff: He began meditating earlier in his career, spent time in Hawaii and India with spiritual gurus and returned with the vision of the future of his company. He has meditation rooms throughout Salesforce offices, when asked how meditation influences his leadership, he said, "Having a beginner's mind informs my management style." "I know that the future does not equal the past. I know that I have to be here in the moment."
• Jerry Seinfeld says, "I simply do it because it makes me more productive."
• Tina Knowles-Lawson, Beyonce's Mom, says "One of my things is 15 minutes of prayer and meditation, if I don't do that, I don't have a smooth week or a smooth day."

Timing on Recording: @ 29:32 ---

Topic 5: Sherry Hribar Shares What She Does Around Tune In Time.

• How to overcome hurdles and find a way to reframe a situation that has become a hurdle: Whether dealing with a personal or professional hurdle, something I want to try to resolve, you are trying to find every effort to resolve it, but when you aren't getting to where you want to go, I find that it's just helpful to kind of give it up and say, "You know what, there's a bigger plan." There is always a bigger plan and realize that at some point in time it will be resolved.
• Say to yourself, "It's part of a bigger plan," it helps you to reduce your stress level, it is kind of like handing it off to the universe.
• If you have a goal, write it down. It's much more likely that you're going to achieve your goal if you put it on paper. Put it on paper, fold up that piece of paper, put it in an envelope, or put it in a drawer, and in 6 months look back at that piece of paper and see what you have achieved.

Timing on Recording: @ 35:00 ---

Topic 6: How and What You Can Do During Tune In Time. Some Things Suzie Does.

• Look for things that feel good.
• Look for things that you look forward to.
• Look for things that lift your spirit.
• Suzie: Use a Joovv red light device, listen to very quiet and neutral sounds, air conditioning sounds, and I breathe, 3 breaths in, 5 breaths out.
• List of Appreciation.
• Suzie: I have a little recording of a script that I like, I recorded it on a voice memo and it's 9 minutes, it is very positive and very uplifting, I like hearing it in my voice for whatever reason, I think it is because it's like me talking to me.
• Listen to calming music.
• You can stretch or do yoga.
• Go for a quiet walk.
• Pet your animals.
• Read an uplifting book.
• Look at pictures that make you feel good.
• Write.
• Daily List of Six
• Make specific lists of positive aspects about different people in your life
• Finish these sentences: "This is what I want… I want this and this is why… "Wouldn't it be nice if…"
• Use The Focus Wheel to get clear on your goals.
• Play the Alphabet Game.
• Write your 10 favorite things about something.

Timing on Recording: @ 42:45 ---

Topic 7: Shawn Simon Shares What She Does Around Tune In Time.

• I leverage the work of over a thousand neuroscientists.
• The brain has it's own objective, which is consciously and unconsciously scanning not only for physical threats, but for social interactions that may be a threat at work, with family, with friends.
• SCARF: Check the status, certainty, autonomy, relatedness and fairness.
• Create a positive self-talk.
• Take action one day at a time.
• Being self-aware and self-motivated gives me resilience for continued new success.
• Awareness of being in touch with what I'm really feeling in the moment and understanding what and why I'm feeling that way.

Timing on Recording: @ 50:04 ---

Topic 8: Denise Hedges Shares What She Does Around Tune In Time.

• Use meditation to get out of your thoughts, to be able to observe your fearful thoughts, to get into your body and to just give some space between what is going on in the world right now, what is going on in anxious thoughts right now and give it some space and give yourself some ability to reset.
• Book and App: 10% Happier
• EFT or Tapping - Tap on the 7 different energy meridians in your body while you are keeping the subject matter, the circumstance of your upset or your anxiety, in your mind, you go through a process and tap on these energy centers where our anxiety is held within our body.

Overview of Episode #67 ---

• What is intermittent fasting (IF)?
• How does intermittent fasting work?
• What are some of the unknown benefits?
• Why does it work?
• How Health Coach Amy Land, a former athlete and HR leader gained back her health and mental clarity with IF.
• Contact Priceless Professional Development: 770-578-6976, [email protected] or www.pricelessprofessional.com
• To see the show notes and get the transcript for this episode, go to: www.pricelessprofessional.com/fasting

Timing on Recording: @ 11:32 ---

Topic 1: Why Did You Considered Intermittent Fasting (IF)? How Did You Get Started? Why Have you Stuck With It?

• "It was a last resort."
• Tried everything to get the weight off but nothing worked.
• Did not feel comfortable in my own skin.
• Gin Stephens' book call Delay, Don't Deny.
• I used to lose weight in certain parts of my body, but not where the fat was.
• Your hormones are balanced with intermittent fasting, which is really different than other forms of dieting.
• You have complete like hormonal regulation.
• My health issues that were preventing weight loss were hormone-related.
• Simplicity of IF, the flexibility of it.
• A lot of people get caught up in the nuances, "What time should I start eating? What time should I stop? When should I do it? What if I have a meeting? What if I have a dinner? What if I have to eat with my children?" The beauty of IF is none of those things really matter.
• Each day you can wake up and say, "What's my schedule? What do I need to do today? What am I choosing to do?" And around that make up your fasting schedule.
• Focus on getting a clean fast.

Timing on Recording: @ 19:11 ---

Topic 2: How To Do Intermittent Fasting. Is It Hard?

• Very different than any other diet.
• "Oh yeah, I'm going to eat that, it's just a bit later."
• What is really important is that I eat when I'm really hungry and I stop when I'm no longer hungry, which is a subtle difference from stopping when you are full.
• Stick with an App.
• NSV – Non-scale victories – Mental clarity, calmness, when you are not eating, you are focused on everything else that you are doing.
• In order to do IF well, you really have to be super-mindful.
• It is a big mind switch.
• It is to not about hunger, once you get fat adapted, you are just not hungry anymore.
• When your stomach is growling, it's actually eating the fat seriously.
• You can eat a lot more food, you are just eating it in a tighter timeframe.
• Reduces inflammation.
• Look younger, smoother skin and brighter eyes.
• Things that may have bothered you for years (weight) that just kind of goes away and you don't exactly know why.

Timing on Recording: @ 29:38 ---

Topic 3: What is Fat Adapted?

• It's customizable and everybody's unique.
• If you have a lot of sugar in you, a lot of carbohydrates, you have been eating a lot of small meals, starting IF is going to be a challenge.
• The more you eat, the more carbs you eat, the more you think you need to eat and you body wants to eat. You have to turn that off. It really takes a while for the body to deplete all of that.
• If you have been doing low carb, I think it is an easier transition.
• 16/8, which means that you are fasting for 16 hours and you are eating for 8 hours.
• It has to do with how much sugar is floating around, how much insulin is in your body, and glycogen, you want to deplete all that before you start to feel really great.
• The hunger was not relevant; it was not relevant to how often I should be eating.
• Use an App: Zero and Window.

Timing on Recording: @ 37:52 ---

Topic 4: What is a Clean Fast?

• Only consume water, plain mineral water or plain sparkling water, black coffee, black green tea or black tea, with nothing in it.
• Anything that has a flavor, you do not want to mess around with.
• There is healthy cell renewal every time you fast for any length of time.
• It takes a lot for our bodies to digest food, it is really hard work and when we do not give it that to do, the body can concentrate on taking care of everything else, making it ready and healthy, staying youthful and young and vital.

Timing on Recording: @ 41:28 ---

Topic 5: What is Your Eating Window? What Do You Eat?

• My eating window could be as small as 1 hour.
• During the week, I keep a short window because it works for me. I eat late afternoon, I eat plenty, I close my window.
• Go to sleep with an empty belly.
• More flexible on the weekends.
• Learn what feels good to your specific body.

Timing on Recording: @ 1:00:29 ---

Topic 6: Getting to Know Amy Land.

• What advice would you give your 25 year-old self?: "The little things that you do each day are much more important than the big things."
• Last bit of wisdom that you want to share around IF? "The simplicity of it, like just don't overthink it. I mean you have in you what it takes to do this." "I'm going to make you so proud." "Pause, wait, listen and really just kind of tune in, just tune in."

Overview of Episode #66 ---

• What is Essentialism?
• How Brand Strategist Catherine Blakemore and Suzie Price are using Essentialism in their personal and professional lives.
• Why Catherine and Suzie are so excited and energized by Essentialism.
• What the benefits and challenges are to becoming an "Essentialist."
• Contact Priceless Professional Development: 770-578-6976, [email protected] or www.pricelessprofessional.com
• To see the show notes and get the transcript for this episode, go to: www.pricelessprofessional.com/essentialism

Timing on Recording: @ 11:15 ---

Topic 1: What Are Your Top 3 Takeaways From the Book Essentialism?

1. "If you don't prioritize your life, someone else will."
2. Living by design and not by default.
3. You can truly only have ONE priority.

Timing on Recording: @ 16:00 ---

Topic 2: What is Essential Intent?

• If you could be excellent at one thing, what would it be?
• This is where brand strategy comes into play.
• Adopt the essentialist view: There are so many infinite possibilities for a brand, but focusing in on just those vital few is not something people intrinsically want to do.
• Ask yourself, what is the essential intent of your business? It is something businesses know they have to do, but it can be really difficult.
• Essential intent eliminates a universe of other options and strategically maps a course for the next 5, 10 or 20 years of your life and your business future.
• "It's a disciplined pursuit of less."
• Do a Don't Do List.
• You have to sacrifice some of what is good to get to what is great.

Timing on Recording: @ 25:57 ---

Topic 3: How Essentialism Has Impacted You? What Changes Have You Made Personally and Professionally?

• It has created a foundational understanding for my intent for my life.
• It gives the best answer, fullest and most intentional contribution to the world around you, but you have to make sacrifices in order to do that
• It is a ruthless, relentless editing of self, of work, focus and of community.
• The first act of the essentialist is to start scanning your environment for those vital few and eagerly eliminate the trivial many.
• You need to spend more time towards your defined purpose.
• Being an essentialist in everything from my personal life, to my work life, to my home, all of these things, they cause a disruption in the natural flow.
• The ruthless editing of my emotional responses to things, I was formerly quite reactive and now very, very proactive.
• Do not gossip, talk about ideas instead of people and things.
• Scan your conversations for value, think about how much time we spend speaking and engaging with things that are more and not better, instead of less but better.
• Give your highest contribution to the world around you. And if you are giving your highest contribution, it's not with a non-essentialist conversation, it's with an essentialist one.
• Incorporate a Time blocker - 9:00am to Noon on Mondays is CEO time; Wednesday afternoons from 12:00pm to 4:00pm it is content development time; Friday from 9:00am to Noon it is product development.
• Wednesday mornings I like to treat myself to a slow morning.
• For Suzie - Daily tune in time and something physical.
• The essentialist view demands that you know who you are, not just what you're doing.
• Essentialists have to accept that they cannot be popular with everyone all the time.
• If you have a strong enough yes, you will find a way to say the no.
• The preponderance of choice has overwhelmed our ability to manage it, we struggle daily to manage our ability to choose.

Timing on Recording: @ 52:55 ---

Topic 4: What are the Challenges of Implementing Essentialism Into Your Life?

• My enthusiasm and excitement towards ideas and things can sometimes overwhelm my ability to stay essential.
• I try to figure out how to maintain my enthusiasm yet not sacrifice or do an unconscious trade-off of my essentialist intent.
• You get so excited or enthused around something, you veer off a little bit or you commit to things that you would not normally have committed to.
• We live in a world, where almost everything is worthless and very few things are exceptionally valuable.
• Sometimes you don't know what you need to be letting go of.
• Pay attention to how it makes you feel.

Timing on Recording: @ 1:01:07 ---

Topic 5: What Are Some Tools, Resources or Questions to Use When Struggling with Essentialism?

• Set aside time to verbalize or articulate your thoughts.
• The biggest tool is daily tune in time.
• Define your essential intent.
• Do not start with a screen, always start with a piece of paper and write it down and cross it out if it does not feel good.
• List of Values exercise.
• You need to get bored. Getting bored is one of the most creative things we can do.
• List of Six.
• 80/20 rule: You know that we need to spend 80% of our time on the 20% that matters the most OR 20% of our efforts produce 80% of our results.

Timing on Recording: @ 1:10:51 ---

Topic 6: Getting to Know Catherine Blackmore.

• Who is most influenced you in your career? What are some of the things they said or did that matter to you?: So many countless people over the years but they have these principles: A commitment to excellence in all things, an insatiable curiosity and an undeniable work ethic. Also seeking to understand before trying to be understood.
• What are some books you would suggest?: The Culture Code by Daniel Coyle and The Compound Effect by Darren Hardy
• What are some of the things you do to wake up eager? Mind - Mental clarity, tune in time; Body – Drink Mud Water and sleep (Protect your assets); Spirit - Morning routines, to be present with myself in whatever way I sense that my spirit needs and cultivate a spirit of generosity in all things for all people the best that I can.
• For Suzie - What are some of the things you do to wake up eager? Mind – Daily tune in time, the commitment to ease happienss; Body – Intermittent fasting, riding my Peleton, walking my dogs, nutrition (Green smoothies); Spirit - Journaling
• If you could have a billboard anywhere, what would it be? What would it say?: A solid color billboard that says, "This is your beginning."
• For Suzie - If you could have a billboard anywhere, what would it be? What would it say?: "Embrace happiness, create ease."
• One last bit of advice or wisdom about essentialism?: To become an essentialist requires a heightened awareness of your ability to choose, everything around essentialism is about choice and that you have your ability to choose, but all it takes is for you to be aware of that.

Overview of Episode #65 ---

• Why deep listening is so tricky for us.
• How to double your listening productivity and get back 4 hours a week with 3 simple phrases.
• How 4 unconscious Listening Villains get in your way.
• How to bring your best listening self to every interaction with these 3 actions.
• Contact Priceless Professional Development: 770-578-6976, [email protected] or www.pricelessprofessional.com
• To see the show notes and get the transcript for this episode, go to: www.pricelessprofessional.com/deeplistening

Timing on Recording: @ 7:54 ---

Topic 1: Why is Listening So Important?

• You recognize that your greatest strength could be your greatest weakness/blind spot.
• Deep listening is the ability to listen beyond the words, to listen beyond what's spoken, to be able to add context and meaning, to listen to what's not being said.
• When you are hearing in a determined and energetic way, you demonstrate your desire to understand, you ask questions, you don't have an agenda, you are just there to listen.
• There are 2 views: There is the worldview, how clearly we think and feel and work in the world. And then there is the self-view, how clearly we think and feel about ourselves.
• 55% of our time is spent listening, but it's a skill that only 2% of us really grasp.
• Listening is our birthright. We forget that listening was one of the first skills we learned. We are encoded to be deep listeners.
• The first skill you will ever learn inside your mother's womb is the skill of listening, we spend the rest of our lives trying to scream to get noticed and all we want to do is be heard.

Timing on Recording: @ 21:16 ---

Topic 2: Why is Deep Listening So Tricky For Us?

• We don't have classes in listening.
• The more Senior you are, the more you need to be a great listener. If you talk to any successful Senior Executive, if they are asked to give a class on leadership, the first thing they are going to say is that you have got to learn to listen.
• The ratio from public speaker to listener courses it 50:1. We do not spend a lot of time highlighting listening. On average in our career, we will go to 5-7 classes for being a speaker, and none for listening.
• We speak at approximately 125 words per minute. We listen at 400 words per minute and we think at 900 words per minute. When somebody is talking, we could listen to a whole lot more words if they would go faster, except they are typically speaking at 125 words per minute. So there is a lot of room to get distracted. Also, if we think at 900 words per minute, but we can only get out 125 words per minute, the chances are good that when we are expressing something that the first thing we say or share may not be what we mean.
• We have a low, 11% chance of saying what we mean and that this is the biggest barrier to communication.
• 125/900 rule: You start to understand what the biggest barrier is to listening, which is making sure that the person said what they meant.

Timing on Recording: @ 26:23 ---

Topic 3: How To You Double Your Listening Productivity and Get Back 4 Hours a Week With 3 Simple Phrases.

• "Tell me more."
• "What else?"
• Silence.

Timing on Recording: @ 37:47 ---

Topic 4: What are the 4 Villains of Listening?

• The Dramatic Listener - The dramatic listener loves your story cause it's a stage that they have to tell their stories on.
• The Interrupting Listener - The moment you draw a breath, it's their commercial break to give you their opinion.
• The Lost Listener - Distracted before they come to the conversation and still, some of them, are distracted while you are in the conversation.
• The Shrewd Listener - "Is this really what your problem is? That is such a basic problem."

Timing on Recording: @ 42:36 ---

Topic 5: How to Bring Your Best Listening Self to Every Interaction.

• Remove distractions.
• A hydrated brain is a listening brain.
• Take 3 deep breathes.

Timing on Recording: @ 47:38 ---

Topic 6: What are 6 Benefits to Deep Listening?

1. Puts us in a better position to help.
2. Enables learning and discovery.
3. Allows us to see the full picture from the other person's perspective,
4. The speaker feels valued and understood.
5. You have a more stable ad fulfilling relationship.
6. You gain a true understanding and the ability to uncover unseen issues.

Overview of Episode #64 ---

• Three things to look for and five questions to ensure assessment reliability and validity.
• The power of unmasking and how it can help you reveal and release the full potential of every employee, while creating business profitability.
• Understanding the greatest value exchange that can happen between people.
• The silent demand of talent – that must be met.
• Contact Priceless Professional Development: 770-578-6976, [email protected] or www.pricelessprofessional.com
• To see the show notes and get the transcript for this episode, go to: www.pricelessprofessional.com/unmasking

Timing on Recording: @ 14:34 ---

Topic 1: What People Should Be Looking For From Their Assessment Partners Around Validity and Reliability. What are the Signs? What Should They Be Thinking About? What Do They Need to Know?

• What is the scientific evidence that supports the assessment?
• Does it have a scientific underpinning?
• Does it have peer review articles?
• What are the claims inside of the assessment?

Timing on Recording: @ 16:40 ---

Topic 2: Other Additional Questions to Ask

• Look for the science first, then if the science is there, look for the validity and reliability studies.
• Validity vs. reliability: Is it valid science? And then is it reliable science?
• Are you an organization that is multilingual? Do you operate in multiple countries? If yes, is the assessment in which you're deploying, is it not only valid and reliable, but are those validity studies and reliability studies done in each translated language?
• What are the norms?
• Is there scientific evidence that the assessment is not discriminatory?

Timing on Recording: @ 20:53 ---

Topic 3: What Difference Does it Make to Have an Assessment that is Valid and Reliable?

• Confidence.
• The 3 Rs: Reveal, Release and Realize.

Timing on Recording: @ 22:37 ---

Topic 4: How Important is it to Have a Reliable Way to Reveal the Potential of an Individual Before You Hire Them?

• It is definitely important, you want to know a new hire's potential and where they match or don't match.
• It allows you to look under the covers and give additional insight to employers and interviewers so that they can see whether they fit or don't fit.

Timing on Recording: @ 23:19 ---

Topic 5: Good Valid Assessments are About the Business of Unmasking

• Assessments are unmasking for the interviewer, they can see the words that reveal the true potential of a candidate.
• Assessments help the interviewer not fall in the trap of bias, because that is one of the biggest interview mistakes.
• A good assessment that is reliable and valid is not only good for revealing, but it has to also be good in the business of releasing.
• A candidate releases their full talent set so that the organization can reach its full potential.
• We have an organization that starts seeing it's true potential where people enjoy working there. It's got a culture. There's nothing that will release the potential of a human being than feeling like they fit.
• Release that candidate/new hire in the organization to contribute their talents and their strengths and their abilities, then you will realize a return on your investment.

Timing on Recording: @ 27:17 ---

Topic 6: Getting to Know Rodney Cox

• Who has influenced you the most and what did they say or share that was really helpful to you: Bruce Mazur, introduction to the assessment, Bill Bonnstetter, invitation to be a VAA, and Don Blanton, taught how to unconditionally accept and love people.
• Books, education or training that have been very instrumental to your growth and development: All different sciences that have to do with the make up of a human being, a science called Talent Insights.
• When you think of the word successful, who is the first person that comes to mind: I think it is anyone that leaps out of bed every day eager to contribute or give away what they've got, give away their natural strengths and talents to the person who writes their check.
• What is silent demand?
• Speaking of waking up eager, what are the things that you do regularly: Mind - I understand my strengths, understand my weaknesses, I'm a student of myself; Body – Mountain biking; Spirit – Couples that we do life with.
• What is relational capital?
• Lean in, humble yourself, go have a conversation and do something different tomorrow than you did today.
• What is your favorite possession: My faith and my family.
• A funny story that your family tells you about you: Mountain biking accidents.
• What advice would you give your 25-year-old self: First seek to understand yourself before you try and get others to understand you; Lean into conflict instead of leaning out of conflict; Seeing others higher than yourself always.
• The last bit of advice or wisdom you want people to take away from our discussion: It will be very, very difficult for you to even participate in the war for talent without good, reliable, valid assessments. You're not even participating in the war for talent if you don't have reliable and valid assessments that you're deploying to reveal, release, and then realize the human potential; You should become a student and master any assessment or any measurement that you're going to use inside of your organization to help people thrive.

Overview of Episode #63 ---

• Understanding what the Superstar Paradox is and how overachievers can stop falling victim to their own success.
• Eight signs that you may be addicted to overachievement.
• What the Holy Grail of life really is…
• Three actions you can begin today to work through the problem of the superstar paradox and one mindset trap that will keep you stuck.
• Contact Priceless Professional Development: 770-578-6976, [email protected] or www.pricelessprofessional.com
• To see the show notes and get the transcript for this episode, go to: www.pricelessprofessional.com/superstarparadox

Timing on Recording: @ 7:59 ---

Topic 1: What's Wrong With Being an Overachiever?

• Overachieving isthe Holy Grail, the way you measure people's performance, the way you measure people's success, and a very attainable and a desirable way to live.
• Overachieving comes with a lot of pitfalls.
• If you don't intervene, if you don't make a decision to overcome this obsessive compulsive desire to work and chase, and set your standards extraordinarily high, you will collapse, physically, personally, or professionally.
• 8% of the population.
• Overachievers go above and beyond.
• "I like to work," but when it turns into an addiction/need you will need to recover because you will wear yourself out.

Timing on Recording: @ 12:52 ---

Topic 2: Correlation between overachievement and perfectionism and the Difference Between Them

• Perfectionism is never a good thing, it is like having a bully in your head that is beating up a tiny child.
• What are you trying to numb?
• Difference between overachievement and perfectionism is what is the intention? Intention is either to destroy the opponent and never be seen versus to thrive above and beyond my own personal standards.

Timing on Recording: @ 22:03 ---

Topic 3: Tactical Steps You Can Take to Avoid Being an Overachiever

• Reassess what success means to you.
• What is stopping you from making it really feel differently, not look differently, feel differently? And when you assess that, you are starting to see success.
• Talk to yourself really, really nice.
• Have self-awareness, know your blind spots.

Timing on Recording: @ 28:28 ---

Topic 4: What is Cognitive Entrenchment?

• "I know that already."
• "We've never done it that way before, so why would we do it this way now?"
• Two styles of developing superstardom.
• You can take this and decide to do something with it…

Timing on Recording: @ 44:45 ---

Topic 5: How to Climb Out of Overachieving Ways

• Self-awareness is hard, it involves suffering.
• Really think about yourself and face your emotions.
• Before you can stop to think about yourself, one of the easiest ways to gain perspective is to serve others.
• Work within your own dedicated confines. Make your choices better so that you get a clearer picture about serving and making your life meaningful for you.

Timing on Recording: @ 52:41 ---

Topic 6: Getting to Know Keren Eldad

• Who has influenced you most in your life and in your career and what did they do?: Madonna and Frasier
• Books, education and training that have been instrumental to you: DISC and Motivators Certification; Book Solve for Happy by Mo Gawdat
• When you think of the word successful, who comes to mind?: Dolly Parton and the Dalai Lama.
• What are the things that you do that help you create more wake up eager days?: Love what you do and love who you are with.
• What advice would you give your 25-year-old self?: "Be easy on yourself. You are doing much better than you think."
• If you could have a billboard anywhere, what would it be? Where would it be? What would it say?: "Welcome to Miami. Keren lives here."
• Last bit of advice or wisdom about the superstar paradox: "My hope that we start to move away as a culture from the adulation, overwork of hustle and I'm doing too much. We've become human doings and not human beings and it's not shameful to ask for help when you've been doing this for a really long time and you're just done with it."

Overview of Episode #62 ---

• Talk Suzie gave at the 43rd Annual Robert S. Hartman Institute Conference, October 24, 12019.
• A model for how to successfully share Axiology with Human Resource leaders, that can also be applied to ANY complex product.
• Access to 15 tools to help you share Axiology.
• Learn a different perspective to help consultants work effectively with Human Resource Professionals
• Contact Priceless Professional Development: 770-578-6976, [email protected] or www.pricelessprofessional.com
• To see the show notes and get the transcript for this episode, go to: www.pricelessprofessional.com/sellcomplexproducts

Timing on Recording: @ 8:26 ---

Topic 1: A Little Bit About the Science of Axiology and Robert S. Hartman

• History of Robert S. Hartman.
• Axiology is a roadmap for self-actualization.
• Hartman's vision was to fulfill the good within us so that we can bring peace and goodness to the world.
• The Science of Axiology points to the clarity of thinking right now and where we can go.
• Axiology is the study of good, it measures the way we think, it measures how we value in our thinking.
• It is a mathematical formula, it is a science, it is a way to a system of logic that helps us understand how we think and make decisions.
• Axiology is about the three dimensions of value: systemic, extrinsic and intrinsic.

Timing on Recording: @ 13:20 ---

Topic 2: Talk Suzie gave at the Robert S. Hartman Institute Conference

• Talks about how you can work profitably, productively and actively with Human Resource Professionals.
• Shared scenario – "Human resources will shut you down and block your involvement."
• How do we need to think? How do we need to think long-term?
• Believe in the product.
• Be sincerely and completely devoted to the client.

Timing on Recording: @ 23:37 ---

Topic 3: Two Things We Need to Reduce.

• We can't say, "You have to do this whole protocol."
• Reduce resistance.
• Make it less complicated.

Timing on Recording: @ 27:48 ---

Topic 4: Five Ways to Reduce Resistance.

1. Connection before precision and information.
2. Reassurance, not dominance.
3. Listen.
4. Hartman's story and RSHI history.
5. Help them understand.

Timing on Recording: @ 32:24 ---

Topic 5: Debriefing and Using Axiology; Basic Process, Advanced Process

• Worksheet to help work with the people you need to work with.
• Debriefing process: 2 steps worksheet.
• When using TriMetrix andAaxiology to assess candidates or helping coaching, be on the hunt for two things, looking for strengths and potential gap areas.
• Provide reassurance, not dominance
• Coaching and hiring using the TriMetrix assessment is less than 30% of decision.
• Fit risk factor.

Timing on Recording: @ 51:05 ---

Topic 6: Five Areas to Reduce Complexity

1. Drop the technical Mumbo Jumbo.
2. Interactive and teach back.
3. Laminated Axiology Flash Card.
4. Apply it and they own it.
5. Make it real.

Overview of Episode #61 ---

• Why Wake Up Eager Matters; How it impacts the Bottom Line.
• The Wake Up Eager Formula.
• Five Simple Actions to Help Leaders and Employees Discover Their Top Personal Traits and Interests.
• Three Key Actions to Create the Wake Up Eager Dynamic on Teams.
• Contact Priceless Professional Development: 770-578-6976, [email protected] or www.pricelessprofessional.com
• To see the show notes and get the transcript for this episode, go to: www.pricelessprofessional.com/formula

Timing on Recording: @ 15:52 ---

Topic 1: Why Wake Up Eager Matters

• If you know what your strengths and talents are, the next day after you've been informed about what they are, it has been measured that you're 8% more productive.
• When you use your talents and strengths, these are your unique personal traits, your interests, in addition to your background and experience, you are THREE times more likely to be committed to the work, and you are SIX times more likely to say, "I have a high quality life."
• When you are a leader who leads based on strengths, you help people know what their strengths and talents are, you acknowledge them, you embrace their strengths and talents and you help them do more of who they really are, you're 86% more successful.
• When a team uses their strengths on the job every day, a 25-person team, they have 44% higher customer service scores, 38% higher productivity scores.
• THREE out of FOUR adults don't know what their strengths and talents are. If you line up 100 people, the Gallup Organization research, 75 of them cannot name their strengths and they're not using them on the job every day.

Timing on Recording: @ 19:04 ---

Topic 2: The Wake Up Eager Formula

• Using Strengths & Talents = Feeling Satisfied & Motivated = Finding Success & Happiness.
• We need to be able to use our strengths and talents in our work every day, when we do, they go together with being satisfied and motivated. From there we are going to find more success. You are going to have higher performing employees if you help people be more of who they are, they will reward you with higher performance.

Timing on Recording: @ 19:58 ---

Topic 3: Five Simple Actions Wake Up Eager Leaders Can Take

1. Brainstorm the 3 "Why" questions, "While working at _____, I want to gain…; I am a _____ because I most want…; I work at ______ because…"
2. See contrast.
3. Review feedback for top strengths and talents.
4. Pay attention to what you are compelled to do – Exercise.
5. Take daily tune in time (TNT).

Timing on Recording: @ 36:46 ---

Topic 4: Making a Wake Up Eager Team

• Hire for the job.
• Learn to embrace differences.
• Be a Wake Up Eager Leader.