The Wake Up Eager Podcast

Human resources professionals truly are the champions of courage within an organization. They are tasked with the responsibility to have extremely difficult conversations, guide leaders in doing the same, and be a resource for some very important information for employees. Here to discuss ways in which leaders and HR professionals can balance their responsibilities with personal growth is Pat Bell.

[00:04:37] Learn about Patricia Bell Burnett, her experience, and what she's doing in the world.

[00:06:50] Why is courage so crucial for leaders today?

[00:08:05] How do you begin navigating the changes within the world today?

[00:10:02] Ways to find your center while building courage.

[00:14:13] You have to fill your own tank to properly perform at work and in life.

[00:17:08] How does she help people build the skill of having honest conversations?

[00:19:03] Pat shares one example of a solution-based question.

[00:22:49] Ways to prepare for difficult conversations.

[00:25:00] What happens when you don't have the hard conversations?

[00:28:42] We all have emotional hot potatoes, learn what to do with them.

[00:32:44] Sometimes leaders are not right, so be prepared to truly listen.

[00:37:40] Pat shares some additional insights about creating psychological safety.

[00:49:17] Learn about Pat's human resources and growth journey.

[00:58:26] How does Pat support her mind, body, and spirit?

[01:01:25] What advice would she give her younger self?

[01:04:19] Where would she put a billboard and what would it say?

[01:08:47] Suzie shares her favorite moments from the episode.

Multipliers, Revised and Updated: How the Best Leaders Make Everyone Smarter by Liz Weissman

Simon Sinek - How Leaders Inspire Action

Suzie's Journal

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Have you ever felt stuck or stagnant in your career? You're not alone. Not by a long shot. Three out of four employed persons feel disconnected from their careers. Which when you consider how much time we spend building our professional lives, we deserve a great career!

[00:05:24] Learn about Tina Asher and how she is building a Wake Up Eager Workforce.

[00:07:18] Everyone does deserve a great career. Learn more from Tina.

[00:08:13] Why do so many people feel as if they don't deserve a great career?

[00:09:20] What are some of the main reasons that people get stuck?

[00:11:35] Is it still true that three out of four adults don't know their own strengths?

[00:14:32] Why do people stay in a job that they despise?

[00:17:13] It's so important to shape your own future rather than let others shape it for you.

[00:19:10] What does having a great career matter so much?

[00:20:30] Tina shares what led her to the career she has now.

[00:23:56] Who has affected Tina the most in her career and path?

[00:26:45] What kinds of small steps can people make to change their path?

[00:28:08] Tina talks about two of her clients who have made huge changes in their careers, for the better.

[00:34:10] Why does Tina journal and recommend it to her clients?

[00:41:34] What does Tina do to support her mind, body, and spirit?

[00:46:01] What advice would she give her younger self?

[00:46:29] Where would her billboard be and what would it say?

[00:46:56] It's not too late to make drastic changes.

[00:48:17] Suzie shares her favorite thoughts from the episode.

The Revival Journal

Jesus Calling: Enjoying Peace in His Presence by Sarah Young

The Crossing - Live services

Teetering: Frazzled Overworked Person's Guide to Embracing Change and Finding Balance

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The Oval Group is a talent management solutions provider specializing in talent assessments and services that help business leaders make informed decisions about their unique business… and the people who hold the keys to its success.

How?

Through defining The Seven Stages of Growth and understanding the challenges leaders and stakeholders must overcome to continue growing.

[00:07:12] Welcome to the Wake Up Eager Workforce Steve and Dobbie!

[00:07:55] Steve shares more about the Seven Stages of Growth process.

[00:10:31] How many years of research went into developing these stages?

[00:11:50] Where the process starts and the keys to change and understanding.

[00:14:32] What kinds of results are they seeing and the timelines?

[00:19:01] Steve and Dobbie share more details about this case study business.

[00:22:12] What are the three gates of focus when determining the root cause of business problems?

[00:25:09] How do they address various fears of the team involved?

[00:28:50] No matter how a company matures they all face the same 27 challenges.

[00:30:16] What's the builder protector ratio?

[00:35:42] The CEO and leaders have to grow and change to remain relevant as the company grows.

[00:39:04] Learn about the four rules that govern the stages of growth.

[00:42:47] Dobbie and Steve share about the quiz they've created to determine where you're at in the stages of growth.

[00:45:48] What kind of commitment are people looking at as they take on this process?

[00:48:09] Dobbie and Steve share what they're doing to protect their mind, body, and spirit.

[00:51:39] What advice would they give their 25 year old selves?

[00:52:58] Where would they put a billboard and what would it say?

[00:55:03] The advice they'd like to leave leaders with.

[00:56:33] Suzie takes it out with her final thoughts.

Seven Stages of Growth Info Page

Stages of Growth Free Quiz

The Oval Group LLC

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Did you know that the human brain will forget about 90% of what is learned in a one-time training or course? Imagine, you've sent your top leaders to a conference, they come back fired up and ready to implement, but a month later, nothing new has happened. Why do you think that is?

This exact topic was why I wanted to bring on Meredith Bell. She's spent her career helping to build and grow strong leaders who effect true change and create cohesive and engaged teams. She's even written a couple of books on the subject.

Listen as Meredith shares so many fantastic nuggets you can use to start growing strong leaders in your own organization.

[00:03:31] Welcome to the Wake Up Eager Workforce Meredith!

[00:04:33] One of the biggest misconceptions about leadership training and future performance.

[00:06:50] Does this same misconception apply to all skills?

[00:08:14] How can we start incorporating ongoing leadership training and skills day to day?

[00:10:42] Follow up and accountability are so important to skill and information retention.

[00:13:36] How did Meredith choose the ten skills she discussed in Connect With Your Teams?

[00:16:34] What does it mean to listen to understand?

[00:20:50] Is there a way to know when you're mastering a new skill?

[00:25:23] How to use coaching as leadership and build stronger, more strategic employees.

[00:31:41] Is there one particular skill that's more difficult to work on than others?

[00:35:08] We can rationalize the belief that someone will realize they need to change, but without a true conversation and accountability, change is unlikely.

[00:38:18] What triggered the desire to write about peer coaching?

[00:43:12] The more you work with a peer coach the more you're building your leadership skills to work with the rest of your team.

[00:45:44] Meredith shares the tech resources she's created to help facilitate peer coaching and leadership skill building.

[00:50:19] Who has most influenced Meredith in her career?

[00:52:24] What does Meredith do to support her mind, body, and spirit?

[00:56:12] Learn what she'd tell her younger self.

[00:57:40] Where would she put a billboard saying her best advice?

[00:59:20] What would Meredith like people to remember from this conversation?

[01:01:10] Suzie shares her final thoughts.

Contact Suzie for Organizational and Individual 360 Feedback Surveys

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Avoid These Thirteen 360 Feedback Mistakes

Connect with Your Team: Mastering the Top Ten Communication Skills by Meredith Bell & Dennis Coates

Peer Coaching Made Simple: How to Do the Six Things That Matter Most When Helping Someone Improve a Skill by Meredith Bell & Dennis Coates

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Communication extends beyond the ability to give and take direction and work together collaboratively. Sometimes, there are other elements at play that we have to consider when we are experiencing difficulty with struggling employees. And surprisingly, there are many overlaps in the needs of these employees and the taming of wild Mustangs.

[00:03:00] Welcome to the Wake Up Eager Workforce!

[00:05:07] Background on my guest, John Garrott.

[00:06:56] Welcome to the show, John!

[00:07:15] What is Turning Point Coaching?

[00:10:33] Why does Turning Point Coaching work?

[00:14:12] How does training wild Mustangs relate to Last Chance Coaching?

[00:21:49] Why is encouragement important with Last Chance Coaching?

[00:24:25] The influence of "the herd."

[00:30:48] Why John enjoys working with such a sensitive challenge with Turning Point.

[00:34:30] Helping Last Chance Employees break negative cycles.

[00:38:36] John's most influential figures.

[00:40:55] How does John wake up eager in mind, body, and spirit?

[00:47:32] John's advice to his younger self.

[00:50:05] The message John would send to the world.

[00:52:06] Takeaway wisdom from John.

[00:53:41] My top 12 takeaways from the episode today!

[01:00:55] Thanks for joining us on The Wake Up Eager Workforce Podcast!

Love: The Greatest Thing in the World by Henry Drummond

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When they are operating efficiently, teams are wonderful tools that can achieve amazing goals and bring innovative ideas to life. However, we often experience that there are many teams that experience dysfunction. Teams are inherently dysfunctional, and every team has dysfunction in some capacity.

[00:01:27] Welcome to the show!

[00:03:23] Chris Young's background and what we'll talk about today.

[00:05:38] Welcome to the show, Chris!

[00:06:22] How do we remove team dysfunction?

[00:08:38] What contributes to team dysfunction?

[00:13:09] The importance of Patrick Lencioni's book can help turn your team around.

[00:17:08] The foundation of The Five Dysfunctions is vulnerability-based trust.

[00:27:00] Examples of how trust changed a team.

[00:31:23] Fast Movers have to shift their focus away from the bottom line and back to team values.

[00:35:56] Teams are beautifully complex.

[00:38:00] One of the greatest challenges is leading a team.

[00:41:48] All it takes is one to turn teams around.

[00:44:08] A Five Dysfunctions success story.

[00:50:48] The biggest influences in Chris's life.

[00:56:58] Advice for the younger Chris Young.

[00:58:14] What would Chris put on his billboard?

[01:00:01] Parting advice from Chris to help your teams.

[01:01:30] Get fired up and read the book! Thanks for joining me today!

The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni

The Advantage: Why Organizational Health Trumps Everything Else in Business by Patrick Lencioni

Mastering The Rockefeller Habits: What You Must Do to Increase the Value of Your Growing Firm by Verne Harnish

Scaling Up: How a Few Companies Make It...and Why the Rest Don't, Rockefeller Habits 2.0 by Verne Harnish

The Secrets of Facilitation: The SMART Guide to Getting Results with Groups by Michael Wilkinson

QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life by John G. Miller

Get Team Building Ideas: Free Online Team Quiz & Resources

Free Team Building Activities: Little Known Motivation Techniques

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As professionals, we talk all the time about the most effective ways to communicate with one another. But, one topic that we often miss in that conversation is the value of connection with those around us. Listen is as Ryan Jenkins shares how leaders can build valuable connections within their teams and increase the likelihood of retention.

[01:32] Welcome to the show!

[02:44] Meet our guest speaker, Ryan Jenkins.

[04:20] Life and work are better when you're connected.

[05:44] Gen Z is the loneliest generation.

[07:14] The pandemic's effect on loneliness.

[09:44] The difference between communication and connection.

[11:24] The power of icebreakers in social settings.

[12:31] Ways to encourage connection in virtual settings.

[15:25] Connection is what holds your team together and brings strength to your work.

[17:45] Connections don't have to be ongoing to be beneficial.

[19:35] Loneliness won't be reported in the workplace because it comes from a place of vulnerability.

[20:34] Exclusion impacts the brain in the same way as physical pain.

[29:08] Loneliness isn't the absence of people, but the absence of connection.

[33:35] Workforce leaders need to commit to connection and make a plan for the connection of their teams.

[35:41] Assessments and tools for team connection.

[39:14] Connecting with yourself is just as important as connecting with others.

[40:49] Your team members will be more engaged with just one significant connection on their team.

[42:54] Exercises for connection activities among teammates.

[47:28] The importance of psychological safety in teams.

[48:39] Books and training programs that were instrumental for Ryan

[52:44] How Ryan stays connected with his friends and family.

[54:43] What Ryan would put on his billboard.

[56:38] Ryan's parting words of wisdom.

[57:56] Take action to connect with your team today!

Connect Deck

Team Connection Assessment

Connectable: How Leaders Can Move Teams From Isolated to All In by Ryan Jenkins

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This episode is all about the advice you'd give to your younger self. This is a pretty deep topic that stems into so many different categories, and that's what I really want to explore with you today.

Looking back at ourselves at age 20, we can easily see that we were full of life and passion, yet had so much to learn to get where we are now. So what are some of the things that would have made that journey easier? What are some things that we would like to share with the 20-year-olds that are just dipping their toes into our industry?

The first piece of advice I want to give is to seek first to understand others. This will build and solidify your business relationships faster than any other skill. Put your client's needs first, understand their point of view, and work from there.

The second piece of advice I want to share with you is to learn how to get things done. I share more about the tools, resources, and mindset that can help you achieve your full potential in prioritizing your to-do list and checking off the boxes.

The last piece of advice I want to share with you is to learn as much as you can from others but always lean on your inner understanding and what feels right for you. The better you know and trust your inner self, the better vision you have for your future.

Join me today as we go through some valuable tools and resources that can help you tap into each of these key points and share them with your team!

[03:05] Welcome to the show!

[09:50] The three pieces of advice I would give to my 20-year-old self.

[12:38] Tools to help us listen and seek first to understand.

[17:39] Listening better to help you gain The 5Ps.

[22:06] A story about putting people first and building connections.

[25:47] Get things done immediately, thoroughly, and cheerfully.

[28:09] Only 6 things need to get done.

[30:25] How to become a great facilitator to your groups.

[33:50] Replace Amateur habits with Professional habits.

[37:50] There is beauty in every graph. Remove bias from analytics.

[41:56] Learn from others, but listen to your inner understanding first.

[44:58] Value what you know more.

[53:10] What about you? What advice would you give your 20-year-old self?

[53:40] A powerful mantra to help you make a difference in your world.

[54:45] Thanks for joining us today on The Wake Up Eager Workforce Podcast!

Treadaway Co

The Secrets of Facilitation by Michael Wilkinson

Million Dollar Consulting by Alan Weiss

Getting Things Done: The Art of Stress-Free Productivity by David Allen

The War of Art by Steven Pressfield

Essentialism: The Disciplined Pursuit of Less by Greg McKeown

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Overview of Episode #81 ---

• Why Onboarding Matters
• How to Use TriMetrix in Onboarding
• What Development Tools are Available & How to Use Them
• Contact Priceless Professional Development: 770-578-6976, [email protected] or www.pricelessprofessional.com
• To see the show notes and get the transcript for this episode, go to: www.pricelessprofessional.com/onboardingwithtrimetrix

Timing on Recording: @ 3:46 ---

Topic 1: Why Onboarding Matters

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Topic 2: The Employee Lifecycle

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Topic 3: Why Onboarding Can Be a Missed Opportunity

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Topic 4: What is "Great" Onboarding?

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Topic 5: Employees are Drawn to a Brand

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Topic 6: The Cost of Turnover

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Topic 7: How to Reduce the Risk of Turnover

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Topic 8: Understanding Your New Hire Using TriMetrix

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Topic 9: Step 1: The New Hire TriMetrix Coaching Report

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Topic 10: Step 2: New Hire Email

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Topic 11: Step 3: The Onboarding Coaching Agenda

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Topic 12: Step 4: Resources

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Topic 13: Favorite Quote – Dr. Hartman

Overview of Episode #81 ---

• Why Use TriMetrix and Why Job Fit Matters
• What TriMetrix Measures & How to Read a TriMetrix Candidate Report
• Four Step Process for Hiring with TriMetrix
• Tools to Deepen Hiring and Interview Expertise
• Contact Priceless Professional Development: 770-578-6976, [email protected] or www.pricelessprofessional.com
• To see the show notes and get the transcript for this episode, go to: www.pricelessprofessional.com/hiringwithtrimetrix

Timing on Recording: @ 3:10 ---

Topic 1: Why Use TriMetrix - Silent Killer of Profitability

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Topic 2: Top Interview Mistakes

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Topic 3: TriMetrix, What Is It?

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Topic 4: New Hire Attitudes

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Topic 5: Three Things That Determine Attitude

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Topic 6: How TriMetrix Helps You Focus On Fit

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Topic 7: TriMetrix Sample Assessment - What Is Included

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Topic 8: What Makes TriMetrix Unique?

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Topic 9: How to Use TriMetrix to Compare Candidates to the Job

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Topic 10: Four Steps of Hiring with TriMetrix

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Topic 11: Superior Performance Attributes Worksheet

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Topic 12: Benefits of Superior Performance Attributes Worksheet

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Topic 13: Check Reliability Score

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Topic 14: Compare Candidate to the Job

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Topic 15: Where Are They Parked?

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Topic 16: Review Job Benchmark

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Topic 17: Sample Interview Questions

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Topic 18: Hiring Manager Debrief and Conversation Process

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Topic 19: How to Conduct Reference Checks and Make Them More Useful