Jeff and Aaron discuss Jeff's upcoming speaking engagement, Bagel Madness. They also share insights on public speaking and the process of preparing for a speaking engagement. A lighthearted and engaging conversation about bagel matchups and customer interactions at a local shop.

We talk beach towns, the ongoing bagel wars, and unveil the new and improved bagel madness—because the bagel world never sits still. Expect salty air, strong opinions, and a few fresh ideas coming out of the oven.

The conversation begins with an introduction and the discussion of new store openings, highlighting the challenges and excitement of the process. The Joy Report and customer reviews are then explored, emphasizing the impact of customer testimonials and the significance of customer feedback. The conversation delves into the impact of customer feedback on the business and the culture and mission of the company. The conversation revolves around finding joy in everyday moments, creativity, and collaboration in the workplace, as well as the exploration of new bagel creations and the art of bagel pairing. It also highlights the joy of mascot races and fun at work, emphasizing the importance of celebrating the little things and fostering a creative and joyful work environment.

Takeaways

• Community Connection
• Customer Experience Joy in the Little Things
• Bagel Creativity

Chapters

• 00:00 Introduction and Weekly Run
• 09:30 Joy Report and Customer Reviews
• 18:38 Impact of Customer Feedback
• 25:18 The Joy of Creativity and Collaboration in the Workplace
• 32:32 The Art of Bagel Pairing and Creativity

In Part 2, Danielle moves past the highlight reel and into the real work of building.

We talk about:

• Growing a company while raising a family
• Roles evolving faster than you expect
• Quiet imposter syndrome
• The constant pressure to innovate without losing the heart

We get honest about the operational chaos of running a bagel shop, the emotional weight founders carry home, and how an unplanned journey somehow became a brand built on community.

This one’s about growth.
About legacy.
About building something that lasts — without missing the moment you’re in.

The conversation delves into the journey of building Jeff's Bagel Run from the beginning, the pivotal moments that led to its growth, the rise of 'Mother Bagel,' the excitement of franchising and, the joy of developing people.

The conversation covers a range of topics including baking at altitude, Valentine's Day celebrations, office culture, and the impact of customer encounters. The speakers reflect on the startup experience, brand consistency, and the joy of connecting with customers. The segment 'Joy Report' is introduced to share impactful customer encounters and grounding moments.

Takeaways

• Baking at altitude presents unique challenges and requires adjustments in the dough rising process.
• Valentine's Day celebrations vary, and the speakers share their personal approaches to the holiday.

Chapters

• 00:00 Introduction and AI-Generated Music
• 05:28 Gourmet Cheese Bagels and Charcuterie Board Week
• 11:22 Baking at Altitude and Dough Quality
• 17:28 Valentine's Day Celebration
• 23:19 Startup Experience and Trauma Bonding
• 29:33 Joyful Customer Encounter
• 37:05 Upcoming Store Openings and Releases

This is a wild ride. We talk about the Vegas opening and what it takes to bring the bagel energy to a new city, then detour into pirate Jeff. We even try to unravel the eternal mystery of why shower curtains stick to your leg. Business, laughs, and a little chaos in one quick episode.

We talk being a tech company, new store openings, Valentine’s Day behind the scenes, and how Super Bowl weekend shows up at Jeff’s Bagel Run.

Jeff and Aaron break down National Bagel Day, jump into Pizza Week, and talk through what’s coming next. From celebrating the wins to planning ahead, this episode is all about momentum and what 2026 has in store for Jeff’s Bagel Run.

It's National Bagel Day! We are talking innovation, joy, and pride-in-ownership.