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Where the drivers behind customer interaction technology, AI, and community innovation share how they’re shaping what’s next.... more
FAQs about The Wilmac Wire:How many episodes does The Wilmac Wire have?The podcast currently has 73 episodes available.
August 08, 2024Joe Brienzi, Controller on His Journey & the Accounting TeamSend a textIn this episode of The Wilmac Wire, we sit down with Joe Brienzi, the financial controller at Wilmac Technologies. Joe talks about his diverse role in financial reporting, compliance, and cash management. He shares his career journey, the importance of accurate financial controls, and how his team proactively engages with customers. Joe also highlights Wilmac's collaborative culture and his excitement about the company's future growth.Joe Brienzi on LinkedIn: https://www.linkedin.com/in/joe-brienzi-mba-cpa-81585b1b/Thomas Clark on LinkedIn: https://www.linkedin.com/in/thomas-clark-839864ab/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/...more34minPlay
July 25, 2024Customer Experience News Round Up with Thomas Clark & Emily MillerSend a textJoin Emily Miller, the Director of Marketing at Wilmac Technologies, and Thomas Clark, Sales Rep, and CCaaS specialist, as they discuss the latest news in customer experience and data management technology. In Episode 12 of The Wilmac Wire, they cover a major global cyber outage, the impact of AI in contact centers, and exciting updates about Wilmac's solution, Continuity Replay. Don't miss their insights on industry trends and the future of CX and CCaaS technologies!Emily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/Thomas Clark on LinkedIn: https://www.linkedin.com/in/thomas-clark-839864ab/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/...more21minPlay
July 18, 2024Bob Duffy & Emily Miller on Leadership and Community Impact (Part 2)Send a textJoin Wilmac's Marketing Director, Emily Miller, as she interviews Bob Duffy, President & CEO of the Greater Rochester Chamber of Commerce. In the second half of this exclusive interview, Bob shares valuable insights about the importance of caring in organizational success, the Chamber's support for regional tech companies, and Rochester's rich history of innovation. You'll also enjoy a fun story about their college basketball days and learn how Wilmac fits into Rochester's dynamic ecosystem. Don't miss this engaging and informative episode!Emily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/Bob Duffy on LinkedIn: https://www.linkedin.com/in/robert-duffy-296a6a231/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/...more24minPlay
July 10, 2024Bob Duffy & Emily Miller on Leadership and Community Impact (Part 1)Send a textJoin Wilmac's Marketing Director, Emily Miller, as she interviews Bob Duffy, President & CEO of the Greater Rochester Chamber of Commerce. In the first half of this exclusive interview, discover Bob's journey at the Chamber, how he secured his role, and the Chamber's mission of fostering connections and advocacy.Learn how Wilmac Technologies integrates with the Chamber's efforts to make a meaningful impact in the community. Don't miss out!Emily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/Bob Duffy on LinkedIn: https://www.linkedin.com/in/robert-duffy-296a6a231/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/...more22minPlay
June 27, 2024Steve on 13WHAM & Wilmac's EvolutionSend a textThis week on the Wilmac Wire, we hear from Emily Miller as she shares a recent interview with Wilmac's President & CEO Stephen McDonnell that was a part of Rochester news station 13WHAM's Geared for Growth segment. From there, she dives into what Wilmac does as a software company and how Wilmac has evolved to get into the business we're in today.As an uncut episode, you'll get an authentic view into what Wilmac does - because it can be confusing to understand - and what Wilmac is focusing its growth on.Emily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/Steve McDonnell on LinkedIn: https://www.linkedin.com/in/stephen-mcdonnell-8659042b/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/...more18minPlay
June 13, 2024Charlie Snedden & Bob Pease on Continuity Replay CloudSend a textJoin Charlie Snedden and Bob Pease as they delve into the exciting launch of Continuity Replay Cloud. Learn about the seamless transition from on-premise to cloud, the importance of availability, reliability, and security, and the benefits of using serverless technology for improved performance and scalability. Discover how feature parity, API-first approach, and global compliance make Continuity Replay Cloud a robust solution for various industries. Charlie Snedden on LinkedIn: https://www.linkedin.com/in/charliesnedden/Bob Pease on LinkedIn: https://www.linkedin.com/in/bobpease/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/...more15minPlay
May 30, 2024Steve McDonnell, CEO & President, on his journey to leading Wilmac TechnologiesSend a textJoin Steve McDonnell as he shares his journey to leading Wilmac Technologies. Discover his career path, favorite aspects of his job, vision for the future, and the challenges he overcame, along with the milestones that shaped Wilmac's success.Emily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/Steve McDonnell on LinkedIn:https://www.linkedin.com/in/stephen-mcdonnell-8659042b/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/...more16minPlay
May 16, 2024Celebration of Our Ribbon Cutting CeremonySend a textAre you up to speed on our recent Ribbon Cutting Ceremony?Join Emily Miller, Wilmac's Director of Marketing, in Episode 6 of The Wilmac Wire Podcast as she unveils the ins and outs of this extraordinary event held at our new Rochester headquarters on May 7th, 2024.From the careful coordination with the Greater Rochester Chamber of Commerce to the impactful speeches by local leaders and elected officials, this episode offers an exclusive peek into the festivities that welcomed over 35 esteemed guests.Tune in for firsthand stories, engaging speech recordings, and an insightful news segment that captures the essence of our significant milestone. Emily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/...more19minPlay
May 02, 2024Emily Miller & Matt Hurlbutt on Growth & Innovation in Greater RochesterSend a textEmily Miller, Wilmac's Director of Marketing, and Matt Hurlbutt, President & CEO of Greater Rochester Enterprise, share insights on business attraction, support systems for companies like Wilmac Technologies, and the power of connectivity. Discover how GRE is fueling innovation, fostering a diverse economy, and supporting businesses to thrive in the Rochester region. Plus, hear about Wilmac's journey into the Five Star Building and their impact on the local community. Tune in for an inspiring dialogue on driving growth in Greater Rochester!Emily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/Matt Hurlbutt on LinkedIn: https://www.linkedin.com/in/matt-hurlbutt-61a3124/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/Greater Rochester Enterprise Networks:LinkedIn: https://www.linkedin.com/company/greater-rochester-enterprise/Website: https://rochesterbiz.com/...more13minPlay
April 23, 2024Emily Miller, Director of Marketing on Her Journey & the Marketing TeamSend a textThomas Clark speaks with Director of Marketing Emily Miller in episode 4 of the Wilmac Wire podcast to discuss the inner workings of her dynamic marketing team.The two discuss how Emily came to work at Wilmac in 2021, sharing about her career evolution to event preparation strategies, community engagement initiatives, and the bright future of Wilmac. They dive into the narrative of growth, collaboration, and community impact that defines Wilmac's mission.Thomas Clark on LinkedIn: https://www.linkedin.com/in/thomas-clark-839864ab/ Emily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/...more21minPlay
FAQs about The Wilmac Wire:How many episodes does The Wilmac Wire have?The podcast currently has 73 episodes available.