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Where the drivers behind customer interaction technology, AI, and community innovation share how they’re shaping what’s next.... more
FAQs about The Wilmac Wire:How many episodes does The Wilmac Wire have?The podcast currently has 44 episodes available.
April 23, 2024The Wilmac Wire Ep4: Emily Miller, Director of Marketing on Her Journey & the Marketing TeamSend us a textThomas Clark speaks with Director of Marketing Emily Miller in episode 4 of the Wilmac Wire podcast to discuss the inner workings of her dynamic marketing team.The two discuss how Emily came to work at Wilmac in 2021, sharing about her career evolution to event preparation strategies, community engagement initiatives, and the bright future of Wilmac. They dive into the narrative of growth, collaboration, and community impact that defines Wilmac's mission.Thomas Clark on LinkedIn: https://www.linkedin.com/in/thomas-clark-839864ab/ Emily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/...more21minPlay
April 19, 2024The Wilmac Wire Ep3: Bob Pease, VP of Engineering on Continuity ReplaySend us a textCheck out the newest episode of the Wilmac Wire, as Thomas Clark engages in a dynamic conversation with our VP of Engineering, Bob Pease.Bob discusses how he came to work at Wilmac and the impactful projects he and his team are working on around our data archiving solution Continuity Replay.Thomas Clark on LinkedIn: https://www.linkedin.com/in/thomas-clark-839864ab/ Bob Pease on LinkedIn: https://www.linkedin.com/in/bobpease/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/...more16minPlay
April 19, 2024The Wilmac Wire Ep2: Updates from FebruarySend us a textThomas Clark speaks with Sales Engineer Charlie Snedden in episode 2 of the Wilmac Wire podcast to catch our listeners up on what we have going on in February.The two discuss Wilmac's AI for Breakfast event that was held on February 1st, some exciting changes around Wilmac's new Rochester office headquarters, and a brief overview of Wilmac's data archiving solution Continuity Replay.Thomas Clark on LinkedIn: https://www.linkedin.com/in/thomas-clark-839864ab/ Charlie Snedden on LinkedIn: https://www.linkedin.com/in/charliesnedden/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/...more10minPlay
April 19, 2024The Wilmac Wire Ep1: Workforce (Engagement) ManagementSend us a textThomas Clark kicks off the Wilmac Wire podcast with an important topic: Workforce Engagement Management with Sales Engineer and WEM specialist, Charles Snedden.The two discuss Workforce Management, or as Charlie calls it, Workforce Engagement Management and how having the proper technology can impact your contact center.Thomas Clark on LinkedIn: https://www.linkedin.com/in/thomas-clark-839864ab/Charlie Snedden on LinkedIn:https://www.linkedin.com/in/charliesnedden/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/...more13minPlay
FAQs about The Wilmac Wire:How many episodes does The Wilmac Wire have?The podcast currently has 44 episodes available.