In this episode we sit down with Professor Michael Heller, Newcastle Business School, Northumbria University.

Professor Heller shares the history changes to the landscape of internal communications. We discuss how the practice has shifted over the last 200 years; and how this evolution has shaped the ways employees engage with technology and their organizations.

To learn more about Professor Hellers ongoing research please visit: 'An Institutional History of Internal Communication in the UK https://historyofinternalcomms.org/

:::: Other Resources:::::::

LinkedIn: https://www.linkedin.com/company/an-institutional-history-of-internal-communication-in-the-uk/?viewAsMember=true

Professor Heller's Bio @ University of Northumbria: https://www.northumbria.ac.uk/about-us/our-staff/h/michael-heller/

For more of Professor Hellers Work; include the history of office work, marketing, public relations and internal communication:  https://scholar.google.com/citations?user=XhzBKHAAAAAJ&hl=en&oi=sra

Welcome back to THE WORKGRID. Today we brought back a handful of special guests for an engaging, informal conversation filled with fun and reflection.

Together, we looked back on the year in AI, digital workplace advancements, and the ever-evolving role of technology in shaping how we work.

From lighthearted stories and personal insights, this episode serves as a thoughtful and entertaining wrap-up to 2024, offering a blend of expert perspectives and holiday cheer.

Enjoy, we will see you in the new year when we come back from our holiday break - Feb 2025.

00:00:00 Intro

00:02:20 Gui Batista, Founder, Agora Consulting Group

00:05:09 2024 reflections

00:05:25 Rise of AI Intranets

00:06:50 RTO and digital workplace trends

00:39:58 Alan Lepofsky, CMO, Mobeus

00:59:00 Workplace trends 2023 - 2024

01:10:00 Dante Raggazo, Sr. Director, Digital Workplace, Tapestry

01:19:00 That challenge of the single digital destination

01:31:30 AI washing

01:43:00 Rebecca O'Reilly, VP, Professional Services, Igloo

01:48:00 RTO trends, impact on digital workplace priorities

01:50:55 Mobile/Desktop shifts and trends

In this episode of The Workgrid Podcast, host Rob Ryan sits down with Kevin Dean, CEO of ManoByte, to explore the evolving world of digital transformation.

Kevin shares his insights on how organizations can effectively leverage AI, data, and technology to drive growth and innovation. They discuss the challenges many companies face when integrating new technologies and AI.

This episode is a must-listen for digital leaders and anyone looking to optimize their digital strategies for success.

Topics Covered:

Key Guest: Kevin Dean, CEO of Manobyte

Website: https://www.manobyte.com/

In this episode of The Workgrid, host Rob Ryan welcomes Gui Batista from Agora Consulting Group to explore the complexities of Meta (Facebook) Workplace migrations.

Context: Facebook announced in May 2024 that it planned to shut down Workplace. Facebook once had big dreams of capturing the enterprise communication and productivity space, but it quickly lost ground to Slack, Microsoft, et al. This announcement leaves many organizations and 9 million end users looking for a new home.

Gui Batista, who has performed numerous migrations from Workplace to leading intranet and communication platforms, joins us to share his extensive expertise. He discusses common challenges businesses face during migration and the best practices for overcoming them. From planning and execution to user adoption and ongoing support, this conversation provides valuable insights for anyone considering a move to Facebook Workplace.

Key Takeaways:

Whether you’re leading a similar migration project or simply interested in digital workplace strategies, this episode is filled with practical advice and insights to help you confidently navigate the shift.

For more on Agora Consulting: https://agoraconsultinggroup.com/

In this episode of THE WORKGRID, we discuss the latest updates in the digital workplace, covering some major announcements and shifts in industry trends.

Top News Items Covered in this Episode:

Please note: The views and opinions expressed in this episode are those of the speakers at the recording time and do not necessarily reflect the opinions of Workgrid or any entities mentioned.

In this episode of THE WORKGRID, we are joined with Brad Rooke, Sr Customer Advocacy Manager from Igloo Software. With his extensive background in digital workplace innovation and customer experience, we unpack some challenges and opportunities for the modern deskless worker.

A bit about Igloo Software: They are a leader in digital workplace solutions. Recently, they introduced Igloo FLEX, a groundbreaking solution designed to meet the needs of deskless and frontline employees.

Brad will explain how FLEX facilitates seamless communication, collaboration, and content management across various work personas and environments, boosting employee engagement and operational efficiency.

Join us as we discuss:

Tune in to discover how Igloo is setting new standards to enhance the future of work.

Music: Bensound.com/royalty-free-music

License code: UCYODRWDFGLBTVU8

Today on THE WORKGRID we are joined by Weston Morris, Senior Director of Global Strategy, Unisys. Weston brings a wealth of experience and insight with more than 40 years of experience working in and around workplace technology and employee experience. He is currently focused on AI, automation and improving the collaboration, productivity and experience of today’s digital workers. Weston was also named by HDI as one of the top 25 Thought Leaders in IT service and customer experience; in addition he is the creator of the 'Digital Workplace Deep Dive' podcast.

In this episode we discuss AI in the current state of the digital workplace, the introduction of AI, measuring employee experience in relation to AI - and more.

Topics Covered in this Episode

- Deskless/Frontline Workers and Connection 04:30

- What is the Role of AI with Employee Exp 08:50

- Insights/Data of Experience Management 15:00

- Classic Organizational Change Techniques for AI 19:50

- Piloting MS Co-Pilot w/ OCM 22:30

- Measuring the value of AI 29:30

- AI Concerns and Risks 34:30

- Trends for 2025 45:40

For more about Unisys: https://www.unisys.com

The Digital Workplace Deep Dive: https://open.spotify.com/show/1h2QJ6DEAz8IIfir7k6PlE

Weston Morris: https://www.unisys.com/thought-leaders/weston-morris/

*THE WORKGRID podcast is a show produced and associated with Workgrid Software. The views and opinions expressed on this episode are solely those of the individual contributors and do not necessarily represent the official views of their respective employers.

In this episode of THE WORKGRID we dive into some of the more recent news in and around the digital workplace.

Top News Items Covered in this Episode

*Please note: The views and opinions expressed in this episode at the time of recording are those of the speakers and do not necessarily reflect the views of Workgrid or any positions or any entities named within the episode.

In this episode of "THE WORKGRID," we welcome Matthew Boyd, the Head of Product Marketing at Unily, to explore the cutting-edge developments in the digital workplace. With over a decade of experience in marketing and consulting on intranets and the digital workplace, Matthew brings a wealth of knowledge and insights to our discussion.

Matthew delves into Unily's unique value proposition, highlighting why Unily has been recognized as a leader in the Forrester Wave™ for Intranet Platforms. We discuss the key strengths of Unily's platform, including its robust feature set, broad application integrations, and strong capabilities for internal communication and content management. Matthew also shares how Unily's focus on employee-centricity, AI, and innovative technology helps organizations elevate their employee engagement and productivity.

We then explore the evolution of the digital workplace and how AI is shaping the future. Matthew explains how AI-powered features like multilingual translation, content generation, and virtual assistants transform employee experiences.

Tune in to learn how Unily is redefining the digital employee experience and the future for AI-driven workplace solutions.

In this episode of THE WORKGRID we dive into some of the more recent news in and around the digital workplace.

Top News Items Covered in this episode