Guest: Ruth A. Tarantine, DNP, RN, author Against All Odds, How to Move from Provider-Centered Care to Patient-Centered Care, and co-founder of Eldercare Navigators. While her mother was being treated at the hospital where she worked, Ruth had to decide whether to divert her eyes away from the unexpected and shocking obstacles that her family faced, or try to make others aware of ways to protect themselves against a broken healthcare system--particularly when caring for elderly patients. The physicians and nurses involved in her mother’s care encouraged her to write this book, saying that they witnessed a new type of patient-centered care. Co-host Dr. Melissa Stewart. Joni live M-F at 2:00 p.m. ET on www.W4CS.com. www.JoniAldrich.com