In this episode of Therapist Voices @ ReachLink, we speak with Dr. Suzette Fagan, LCSW, DSW, CEO and Founder of Door-to-Door Therapy, about trauma-informed care, accessibility in mental health, and meeting clients where they are—literally and emotionally. With over 20 years of experience, Dr. Fagan shares how her personal journey shaped her mission to remove barriers to care and create flexible, client-centered therapy models.
Dr. Fagan reflects on her upbringing as a Jamaican immigrant, the impact of unspoken trauma, and the cultural expectations around strength that often discourage vulnerability. She discusses how these experiences influenced her path into mental health and her commitment to helping individuals find their voice and healing.
Above all, this episode is a powerful reminder that healing is a continuous journey—and that support, connection, and transformation are always possible.
Chapters
00:00 – Episode Introduction
00:56 – Expanding Across States & Access to Care
02:07 – Dr. Fagan’s Background and Early Trauma
05:06 – Cultural Expectations and Vulnerability
07:04 – Concierge Therapy and “Having It Your Way”
07:35 – COVID-19 and Flexible Therapy Models
10:12 – Balancing Practice, Purpose, and Self-Care
12:21 – Training and Mentorship in Therapy
13:34 – Telehealth and Creating Presence
14:27 – Authentic, Non-Formulaic Therapy
15:13 – Working with Adolescents and Autonomy
16:00 – Family Systems and Building a Support Network
17:22 – Parenting, Community, and Raising Resilient Children
19:30 – Healing While Living 20:34 – Faith and Mental Health
21:02 – Personal Crisis and Custody Battle
24:00 – Depression, Suicidal Ideation, and Turning Points
25:36 – Faith as a Tool for Healing
27:06 – Meeting Clients Where They Are
29:22 – Rebuilding Faith and Identity
31:29 – Healing vs. Wholeness
Guest Bio
Dr. Suzette Fagan, LCSW, DSW, is the CEO and Founder of Door-to-Door Therapy, a multi-state mental health practice dedicated to providing accessible, flexible, and client-centered care. With over 20 years of experience in trauma-informed therapy, Dr. Fagan specializes in helping individuals and families navigate complex emotional challenges, including trauma, depression, and life transitions.
Links
Follow Dr. Suzette Fagan, LCSW, DSW:
Website → https://door2doortherapy.com/
Instagram → https://www.instagram.com/door2doortherapy/
Raising Davids → https://www.amazon.com/Raising-Davids-Suzette-Fagan/dp/B0F3XZ3R5N
When ‘Till Death do us Part’ Ends → https://www.amazon.com/When-Till-Death-Part-Ends/dp/B0DSW2QHSN
Connect with ReachLink:
Website → https://reachlink.com/
LinkedIn → https://linkedin.com/company/reachlink
Learn more about therapist opportunities → https://reachlink.com/for-providers/