Think Deeply, Speak Simply

User experience is about understanding customers, not just features. Empowering the customer through understanding their needs, perspectives, and pain points allows for the creation of experiences that genuinely solve problems and bring value, leading to deeper engagement and satisfaction. In this episode, we hear from User-Experience and Design Researcher at Cisco, Alexandra Logushova.  

Brought to you by PREZENT and Executive Producer, Rajat Mishra.

Effective communication is crucial for collaborative discussions across functions to increase awareness and identify potential safety issues as early as possible, and building meaningful relationships across cross-functional teams is key to achieving this standard. In this episode, we hear from the Associate Director of Strategy and Business Planning for Global Patient Safety Evaluation at Takeda, Hamilton Gilbert.

Brought to you by PREZENT and Executive Producer, Rajat Mishra.

Communication acts as a powerful tool in building a highly engaged and productive workforce. When communication channels are open and clear, employees are more likely to understand their roles in achieving organizational goals and motivate them to contribute their best. The trick lies in learning how to leverage communication to increase that engagement. In this episode, we hear from Michelle Heath, Strategy and Planning Manager at Cisco

Brought to you by Prezent and Executive Producer, Rajat Mishra.

Who we are selling to, and what we are selling, dictate the how behind our sales strategies. Accordingly, as we shift from product to service sales, and expand from a domestic to global focus, the rules of the game begin to change–learning how to embrace these new paradigms quickly impacts our success. In this episode, we hear from the Director of Global Service Sales at Cisco, Kassie Davey. 

Brought to you by PREZENT.AI and Executive Producer, Rajat Mishra.

Sustainability is not just about protecting the environment, but also about creating social and economic value for present and future generations. Setting clear and measurable parameters and continually communicating our long-term vision to stakeholders will help us hold accountability and track our progress. In this episode, we hear from the Senior Director of Business Planning and Operations at AstraZeneca, Jessie Sweet. 

Brought to you by PREZENTIUM and Executive Producer, Rajat Mishra.

Internal communication helps shape workplace culture, disseminate important information to our organization at scale, and inspire our teams to direct actions. However, its effectiveness is dictated by whether the communication is sent via the proper channel and with the right messaging to land with its audience. In this episode, we hear from the Associate Director of Digital Communications, Design, and User Experience at Alcon, Jessica Griffin.

Brought to you by PREZENT.AI and Executive Producer, Rajat Mishra.

Understanding our audience in a nuanced manner is critical before we begin to draft our words, create pitch perfect tone, and design our slides. In doing so, we vastly increase the likelihood of achieving the desired outcome of our communication, and avoid losing audience engagement. In this episode, we hear from the Chief Credit Officer of Sunflower Bank, Jennifer Norris.

Brought to you by PREZENT.AI and Executive Producer, Rajat Mishra.

Design thinking is a methodology that starts with identifying the real problem, recognizing the needs of users, prototyping solutions, and working through an iterative process. When leveraged properly, it has the potential to unlock amazing ideas and innovative solutions. In this episode, we hear from the Global Vice President of IBM UX Research, Karel Vredenburg.  

Brought to you by PREZENT.AI and Executive Producer, Rajat Mishra.

Communication is the lifeblood of a great user experience. By taking into consideration the factors affecting UX namely: productivity, confidence, and outcome, we guarantee a successful user engagement. In this episode, we hear from the Lead Design Researcher at GE Healthcare, Katie Smiley.  

Brought to you by PREZENT.AI and Executive Producer, Rajat Mishra.

Speaking the language of inclusivity represents a cultural cornerstone for organizations that lead into the future. Ultimately, prioritizing inclusivity in business communication is not only a moral imperative but also a strategic advantage that drives success and sustainability in today's interconnected and diverse world. In this episode, we hear from the Associate Director and Planning Lead at Johnson & Johnson, Brittany Witherspoon. 

Brought to you by PREZENT.AI and Executive Producer, Rajat Mishra.