Page 170 of journal number two. November of 1996.
I'd been deep in The One to One Future, and something clicked about the realtors.
They spend all their time and money hunting the tiny slice of people who'll actually buy or sell a house this year. Call it a 5% turnover. Mail a thousand postcards and only 50 of those people are even in the market over the next twelve months.
So 95% of the money is adding no value to the homeowner... and none to the realtor either.
But here's the thing. A homeowner does a hundred things that have nothing to do with buying or selling.
What if you elevated yourself, and became their advocate for all of it?
That was the first version. I called it Household Helpers. A little mailing that made you the person a homeowner knows and likes and trusts, long before they ever think about selling.
And the beautiful part is nobody appoints you to that job. It's self-appointment only. Nobody's standing in your way.
Nobody's going to stop you from being the advocate for homeowners... or lakefront owners... or drivers in your county.
So I made a household emergencies handbook. A little folded card with a directory of everything that can go wrong in a house. Broken window. Leaking roof. Clogged drain. Locked out. Bugs. A garage door that won't open.
Then an auto emergencies handbook for the glove box. Flat tire, dead battery, keys locked inside, who to call.
All the businesses that fix those things are mailing everybody too, just hoping to catch the one person who needs a garage door today. Just as wasteful.
Put yourself at the center of the category instead, and you're the one adding the value.
Do it today and it's even easier. A QR code in the glove box. The moment somebody's in an accident, they scan it and there you are, walking them through exactly what to do.
I've got a friend here who's a personal injury attorney. Most people spend their whole life hoping they never have to meet him.
So imagine building a coalition around lowering accidents, or distracted driving... a common cause everybody rallies to. Your name is on the good thing long before the bad thing ever happens.
You see these 9 by 12 postcards now, selling 16 spots willy-nilly to whoever wants one. The elegant version is a category card, where everything on it lines up around a single topic.
Because the moment you categorize something, it becomes more valuable.
This is one of those ideas that's stuck with me for 30 years and keeps evolving. And I've never had anyone really take it and run.
Show notes: https://deanjackson.com/podcasts/tol/043-the-more-helpful-you-become-the-less-you-have-to-sell/