At first glance, the emerging field of DesignOps doesn’t have much in common with creating video games. Erin Hoffman-John, CEO of Sense of Wonder and Assistant Professor of Carnegie Mellon's Entertainment Technology Center in Silicon Valley, talks with Lou Rosenfeld about how game designers have a more direct connection to their users, and what that means for UX practitioners.

Erin is one of our speakers at this year’s DesignOps Summit! Stay tuned for details about next year’s conference.

Follow Erin Hoffman-John on Twitter: https://twitter.com/gryphoness

Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia