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We welcome Laura O'Toole with Santa Rosa Consulting Inc. in this episode of This Week in Health Tech and she presents a very candid and insightful view on the current healthcare crisis and how to be better prepared for the future.
We start out with the introduction of Laura and Santa Rosa Consulting, a healthcare-focused company.
Vik comments about the new virtual world we live in and Laura reflects on how it has affected the way her staff communicates with clients and how she encourages engagement even internally within the company with online happy hour and other ways.
Laura talks about how healthcare had to adjust rapidly in the last 4-5 months and digital transformation taking place in healthcare.
We comment about interoperability and taking advantage of cloud infrastructure for rapid implementation of Artificial Intelligence, Machine Learning, and Mobile Apps.
Laura comments about test automation which is an integral part of digital transformation especially with the addition of so many digital tools.
We comment about tools that can be used for better communication like Intranet so companies can keep staff updated no matter where employees are located.


Website: http://www.thisweekinhealthtech.com
Twitter: @TWIHT1
Tido Inc.: https://www.tidoinc.com/
Santa Rosa Consulting Inc.: https://www.santarosaconsulting.com/
Music Provided by Soundstripe.com
Linkedin: Vik Patel
Linkedin: Jimmy Kim
LinkedIn: Laura O'Toole

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In this episode of TWIHT, Vik and Jimmy comment on security and privacy in this new normal of COVID-19 crisis.
We start by talking about the latest in health tech. Vik talks about digital strategy: telehealth, AI, mobile apps, and how healthcare systems in the middle of the COVID-19 crisis are having to figure out how to update their strategy and make use of innovative tools.
Jimmy compares similar situations in the fitness industry. It's all virtual. Vik agrees, that lot of patient care can happen virtually and it continues to grow.
But again that is why we wanted to talk about security and privacy concerns with the new virtual and remote services.
We start with the tracing apps. Vik provides an example with Norwegian public health who developed a mobile tracing app and was pushed to the public. However, the Norwegian privacy and security agency indicated that the app did not comply with the privacy laws, and the Norwegian tracing app had to be suspended. They were forced to delete all the data collected via the tracing app.
Jimmy reminds us that we discussed the confusion around the data governance and policies in the last episode w/ Unmesh in the future of healthcare episode 19 of TWIHT.
Vik and Jimmy then talk about working from home and authentication from home. This is where multi-factor authentication can provide added security for access to networks or apps.
Security is an even bigger concern because the percentage of employees working from home is way higher than before COVID-19 times.
Vik mentions that the biggest way hackers get access to networks is through phishing emails. Especially, nowadays, hackers will use COVID-19 related phishing emails to lure people into clicking links to download or log in or filling out a form. It looks legitimate and when you are not working from home, your guard is down, so it is easier to become a victim to phishing emails. Jimmy mentions a couple of people that did fall victim to these phishing emails and these are educated people who are aware of phishing emails.
Jimmy and Vik talk about security tool examples like Microsoft security center with Microsoft 365 and Azure. There are alerts available that are customizable. It monitors the pattern of traffic and app usage and alerts users if the network or app usage is outside of the norm.
Vik mentions that they are seeing increased demand of test automation especially with increase in enhanced digital strategy. He mentions examples w/ telehealth, a mobile app for COVID-19 testing, or patient-centric apps for accessing information. Using test automation, it is possible to test and validate applications against hundreds of combinations of devices and browsers.
Test Automation also helps the testing and validation of web and mobile applications as they are updated with continuous and regression testing. It is important not just for user experience but also for security and privacy to make sure all healthcare apps are thoroughly tested and validated.
Vik comments about disaster recovery but in this new normal, it is also necessary to think about how will organization deal with the loss of key personnel in a department example loss of a key integration engineer or system administrator. This is why documentation and disaster recovery drills are very crucial.
Jimmy and Vik then comment about ransomware attacks and how the number of attacks has gone up.

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In this episode of TWIHT, Vik and Jimmy talk about readiness post pandemic. They comment about planning and changes healthcare organizations will need to make to incorporate tools and workflows to be better prepared for next pandemic. Vik provides examples of tools being used at Cleveland Clinic and other leading healthcare organizations.
They comment about the exponential growth of Telehealth usage since COViD-19 and how it is being implemented.
Virtual teams is not just used for patient-doctor communication but also used by clinical care teams for care coordination. Example use of Microsoft Teams in healthcare organizations.
Vik comments about how organizations will need to make changes to quickly adapt and implement  new workflows and tools next time we face COViD-19 or any other pandemic.
Cloud integration framework deployment using Microsoft Azure, Amazon AWS or Google Cloud will become crucial for healthcare organizations as per Vik and Jimmy.


Twitter: @TWIHT1
TWIHT: http://www.thisweekinhealthtech.com
Tido Inc: https://www.tidoinc.com
Music Provided by Soundstripe.com
Linkedin: Vik Patel
Linkedin: Jimmy Kim

Link to Cell Phone tracking mentioned in the podcast
https://www.ctvnews.ca/health/coronavirus/phone-data-reveals-who-is-staying-home-during-covid-19-1.4892194

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A very exciting packed episode with Unmesh Srivastava in this episode of TWIHT.
Unmesh introduces P3 Health Partners, a health population management group that wants to shift the industry's focus from managing illness to cultivating wellness.
Unmesh manages everything digital at P3 in his role as CTO at P3.
We start out with understanding the timing of revamping and redoing digital strategy at P3.
Unmesh explains the need for this and how Big Tech (Apple, Microsoft, Google, Amazon) is jumping into healthcare. We all agreed that there needs to be disruption in healthcare and it is the right timing, though obviously no one predicted COVID-19 situation.
Vik talks about Big Tech, and mentions that the status quo needs to change in healthcare. Vik mentions Big Tech being questioned by Congress in the antitrust hearings. Vik mentions how combining healthcare data with all the other data that Big Tech already collects is definitely taking it to the next level and probably needs to be concerned about privacy.
Jimmy questions why Big Tech is so eager to jump into healthcare? Unmesh indicates healthcare is close to 18% of GDP and with high costs of healthcare, it is not the most efficient system and needs to be disrupted. Unmesh provides disruption examples of Amazon and Uber in retail and transportation resp.
Vik comments that at the end of the day it is about money and Big Tech sees a huge opportunity. Unmesh explains P3 data fabric and how it all integrates data from different sources (HIE, payers, provider clinics, and more). Unmesh then digs into more details about P3 data strategy and APIs. Build patient and provider experiences based on the normalized data.
Vik indicates a very similar strategy at Tido Inc., using Smart Integration, Tido's team is working w/ health partners to normalize data so it can be used for example by artificial intelligence or machine learning tools, care-coordination tools such Teams, and patient-facing mobile apps.
Unmesh mentions value of data is realized when you can drive actions from the collected data and provides an example of identifying high-risk patients and better remote monitoring.
Vik mentions the example of re-admissions in hospitals and costing a lot for healthcare and so it does make sense to use data to identify patients and also notify physicians using the Secure Notify tool.
The group then digs into Big Tech and regulations. There are no policies and regulations or governance that Big Tech can also follow.
Jimmy, Unmesh, and Vik then talk about future of healthcare. Did heavy-handedness and compliance in healthcare hold back healthcare innovation?
Vik mentions that actually it might be more related to model in healthcare and getting paid for solving the problem after the fact. Value-based model will help innovation and keeping patients healthy. Unmesh discusses about moving away from encounter-based healthcare to value-based healthcare. 
Unmesh thinks future of healthcare will be less episodic and more continuous care.
The group talks about an exciting future where we are constantly monitored in different ways like wearables or even chip in the body but it will be more active than reactive.
Twitter: @TWIHT1
TWIHT: http://www.thisweekinhealthtech.com
Tido Inc:

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We welcome John Marchica, CEO, Darwin Research. Darwin Research. Darwin Research provides research and subject matter expertise for health systems, #ACOs, Payers, Home Health, #Pharmaceuticals, and more.
John introduces Darwin Research and then discusses the current coronavirus numbers in Arizona. John indicates that current #research and surveys are tough because the #COVID-19 situation is very fluid and changes from week to week.
Vik agrees that this is why it is very difficult for healthcare executives to plan for current and future times.
Group dives into #Telehealth implementations and it will be important to revisit these implementations because a lot of telehealth implementations are band-aid solutions and not #integration solutions.
Vik provides insight into how health systems can revisit and provide a seamless experience for patients. Vik encourages health systems to build a digital strategy for future-readiness.
John Marchica highlights challenges with #telemedicine especially in rural areas where connectivity and wireless coverage for a clear video visit are not always available.
John talks about a process involved in developing a #vaccine including testing timelines. Seems like as per Dr. Fauchi's recent comments, the vaccine might available late 2020, which would break all-time records for producing a vaccine.
Vik requests if Jimmy can reach out to Dr. Fauchi and see if he can be a guest on This Week in Health Tech?
Vik highlights the process of treating COVID-19 as another service line as seen by Tido's integration and web teams, and how the intake of patients happens starting from #scheduling, #pre-registering, and paying online is being streamlined.
Vik then dives a little more into digital strategy and cloud infrastructure and integrating telehealth, #remotemonitoring devices, #AI, and #machinelearning tools.
Vik responds to John's question about the digital strategy conversation that we have w/ C-Suite leaders of a health system. At the end of day it is about improving patient outcomes.

Website: http://www.thisweekinhealthtech.com
Twitter: @TWIHT1
Tido Inc.: https://www.tidoinc.com/
Darwin Research Group Website: https://www.darwinresearch.com/
Health Rounds with John Marchica  https://www.darwinresearch.com/category/podcast/
Music Provided by Soundstripe.com

Linkedin: Vik Patel
Linkedin: Jimmy Kim
Linkedin: John Marchica

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Vik and Jimmy welcome Alan Shoebridge, Director of Marketing, Salinas Valley Memorial Health System. Jared, founder of Shift.Health introduced Alan to Vik and we give a shout out to Jared at the beginning of the podcast.
We start out with the introduction of Alan and the current state in California with the COVID-19 crisis.
SVMH has adapted for COVID-19 starting with a new podcast and allows them to provide a story and message to their population. SVMH provides COVID-19 numbers on their website since it seems like the population is really interested in knowing how many are in the hospital/county etc even though there are many sources of these statistics.
Alan highlights the process of quickly rolling out telemedicine in a week. Vik is interested in knowing the digital strategy and adaptation of AI/ML tools at SVMH and Alan highlights the tools implemented at SVMH.
Alan also highlights the challenge of dealing with a significant percentage of non-English speaking populations in the tools that are deployed.
Lastly, the group discusses mobile strategies and shifting strategies for patient engagement.


Website: http://www.thisweekinhealthtech.com
Twitter: @TWIHT1
Tido Inc.: https://www.tidoinc.com/
Salina Valley Health Care System: https://www.svmh.com/
Alan Shoebridge Website: https://www.alanshoebridge.com/
Music Provided by Soundstripe.com
Linkedin: Vik Patel
Linkedin: Jimmy Kim
Linkedin: Alan Shoebridge

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We welcome Laura O'Toole with Santa Rosa Consulting Inc. in this episode of This Week in Health Tech and she presents a very candid and insightful view on the current healthcare crisis and how to be better prepared for the future.
We start out with the introduction of Laura and Santa Rosa Consulting, a healthcare-focused company.
Vik comments about the new virtual world we live in and Laura reflects on how it has affected the way her staff communicates with clients and how she encourages engagement even internally within the company with online happy hour and other ways.
Laura talks about how healthcare had to adjust rapidly in the last 4-5 months and digital transformation taking place in healthcare.
We comment about interoperability and taking advantage of cloud infrastructure for rapid implementation of Artificial Intelligence, Machine Learning, and Mobile Apps.
Laura comments about test automation which is an integral part of digital transformation especially with the addition of so many digital tools.
We comment about tools that can be used for better communication like Intranet so companies can keep staff updated no matter where employees are located.


Website: http://www.thisweekinhealthtech.com
Twitter: @TWIHT1
Tido Inc.: https://www.tidoinc.com/
Santa Rosa Consulting Inc.: https://www.santarosaconsulting.com/
Music Provided by Soundstripe.com
Linkedin: Vik Patel
Linkedin: Jimmy Kim
LinkedIn: Laura O'Toole

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In this episode of This Week in Health Tech, Vik and Jimmy provide their thoughts and comments on Top 10 COVID-19 tech trends in healthcare. This original post was published on Forbes by Gil Press, link provided below. Here are the top 3 trends from the list: 

1.      Say goodbye to your office—the virtual becomes real

2.      Beyond the PCR drive-through—diagnostic testing embraces real time

3.      Automation leaps ahead to discovery—robots learn to teach themselves

Website: http://www.thisweekinhealthtech.com
Twitter: @TWIHT1
Forbes Article:  10 Covid-19 Tech Trends
Music Provided by Soundstripe.com
Linkedin: Vik Patel
Linkedin: Jimmy Kim 

#healthcare #covid-19 #tech #virtual #telehealth #ai #ml #cloud #robots #automation

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In the first episode of This Week in Health Tech, Vik and Jimmy discuss Apple and Android tracing apps for COVID-19. However, they disagree on the use of the tracing app. Jimmy feels it is a slippery slope if we start using tracing apps and Vik is of the opinion that tracing app will help us keep our citizens safe and help us re-open economies with more confidence.

Whose side are you on? Do you think it is worth signing up despite privacy concerns especially if it helps our at-risk population? We would love to hear from you. Reply on Twitter, LinkedIn, podcast website.

Website: http://www.thisweekinhealthtech.com
Twitter: @TWIHT1
Music Provided by Soundstripe.com
Linkedin: Vik Patel
Linkedin: Jimmy Kim 

#healthcare #covid-19 #tech #virtual #telehealth #mobileapp #tracing

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Finally, there is a glimmer of hope, and lots of states and provinces in North America are starting to prepare to reopen more healthcare services. 
Vik and Jimmy comment on how health systems are planning and preparing to reopen more services like diagnostic services, radiology, non-urgent and elective procedures, and also ambulatory-clinic visits. 
They talk about examples outside of healthcare like procedures that were used at the Lenovo factory in China. Vik mentions the anxiety around reopening healthcare services in other countries like for example in Modena Italy. They had to plan to accommodate other healthcare services however stay ready for COVID-19 patients. 
Hospitals will have to innovate and use tools at their disposal to reopen healthcare services and at the same time be prepared for COVID-19 patients. 

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