Through the Noise

Melissa Hockstad joined the American Cleaning Institute as the President & CEO in January 2017. She is responsible for the overall leadership of ACI including advocacy, science and research, communications, consumer education, sustainability, financial oversight and member engagement.

The American Cleaning Institute® is the Home of the U.S. Cleaning Products Industry® and represents the $60 billion U.S. cleaning product supply chain. ACI members include the manufacturers and formulators of soaps, detergents, and general cleaning products used in household, commercial, industrial and institutional settings; companies that supply ingredients and finished packaging for these products; and chemical distributors.

Kate Penn is CEO of the Society of American Florists, where she's spent the majority of her career, focused primarily on the publishing, content and education until November 2017, when she was tapped to be CEO. She has a bachelor's of science degree in journalism from Bowling Green State University, is a mother of two grown daughters and lives in Alexandria, Virginia, with her husband.

The Society of American Florists is the trade organization representing retailers, wholesalers, growers, manufacturers, importers, educators and students, and is dedicated to helping the U.S. floral industry grow.

Thomas W. Derry is Chief Executive Officer of the Institute for Supply Management® in Tempe, Arizona, and has substantial experience in product development, cross-border acquisitions and foreign joint ventures, strategic restructuring and developing profit-generating strategic alliances. He holds a bachelor of science degree in foreign relations from Georgetown University, is a member of the Dean's Council for the W. P. Carey School of Business at Arizona State University and is a member of the board of directors of the Society for Human Resource Management (SHRM).

Institute for Supply Management® (ISM®) is the first and leading not-for-profit supply management organization, with more than 47,000 members worldwide, that delivers market intelligence, certification, training, and professional development to the global market of procurement and supply chain management professionals.

Mark Dorsey, CAE, FASAE, is CEO of the Construction Specifications Institute (CSI), an Alexandria, Virginia association serving 7,500 members nationwide. Earlier in his career, he served PSIA-AASI and the National Ski Patrol concurrently as Marketing Director and later as Assistant Executive Director, and ultimately CEO, during which, PSIA-AASI saw record membership growth, record revenue, and award-winning communications and outreach programs, including a 2014 ASAE Power of A Summit Award.

CSI works to advance building information management and education of project teams to improve facility performance.

Jeff Tenenbaum is one of the nation's leading nonprofit attorneys, and also is an accomplished author, lecturer, and commentator on nonprofit legal matters. As Chair of the nonprofit practice in the Washington, DC office of the Lewis Baach Kaufmann Middlemiss law firm, Jeff counsels his clients on the broad array of legal issues affecting trade and professional associations, charities, and other nonprofits. For 19 years, Jeff practiced law at the Venable law firm and chaired its nonprofit practice for most of that time. Among numerous other honors and awards, Jeff was the 2006 recipient of the American Bar Association & Outstanding Nonprofit Lawyer of the Year Award, and is one of only four lawyers in the prestigious U.S. Legal 500's Not-for-Profit "Hall of Fame". Jeff is the author of the ASAE-published book, Association Tax Compliance Guide, and currently serves as Chair of the American Bar Association's Trade and Professional Associations Subcommittee and on the ASAE Legal Section Council and Public Policy Committee.

Peter J. Pantuso is President and CEO of the American Bus Association (ABA). As CEO he is responsible for the Association's day-to-day operations, in addition to his role at ABA, he also serves as President of the National Bus Traffic Association and of the ABA Foundation.

Founded in 1926, ABA is the oldest, largest and most respected voice in the industry in the motorcoach, travel and tour industry.

Aliyah N. Horton, CAE, is the Executive Director of the Maryland Pharmacists Association. She proudly served in the association community for more than 20 years in foreign policy, transportation and healthcare.

The Maryland Pharmacists Association is a professional society for pharmacists, pharmacy technicians and student pharmacists who live or practice in Maryland.

Jeff Cohen is an accomplished strategic communication counselor with over 25 years of extensive experience at the intersection of communication, business and politics. He currently heads all aspects of communications, marketing, and government relations for INFORMS -- the largest trade association of data science professionals.

With 12,500 members, INFORMS is the largest association of operations research (O.R.) and analytics professionals and students, and provides a variety of resources and opportunities for individuals and organizations of all types and sizes to better understand and use O.R. and analytics to transform strategic visions and achieve better outcomes.

Joseph Mariano joined the Direct Selling Association in 1985 and assumed the role of President in 2011. Previously, he was Executive Vice President and Chief Operating Officer.

The Direct Selling Association (DSA) is the national trade association for companies that market products and services directly to consumers through an independent, entrepreneurial sales force.

Merrill Shugoll is president and a principal of Shugoll Research. She is a widely respected marketing research consultant with over 30 years of experience conducting qualitative and quantitative research that helps to shape the strategic planning and marketing communications of corporations, not-for-profit organizations, trade and professional associations and government agencies.

Shugoll Research is a leading marketing research consulting, facilities and recruiting services company.