Dr. Anne Hornak, professor at Central Michigan University, shares insights from her unique sabbatical experience, where she worked as a server at a restaurant while taking nine credit hours at a community college to better understand the experiences of financially strapped students. She highlights several challenges such as unexpected online textbook costs, lack of community, and the stress of balancing work and school. The conversation also explores the lessons for higher education institutions to provide more transparent and accessible support systems and the importance administrative empathy.