Text the show!

Balancing inbox coverage with important outbox tasks can be challenging, but it's the key to improving your customer experience!

In this episode, we give tips for the best ways to schedule support coverage while allowing margin for other projects and development. We highlight the significance of allowing for deep work, taking intentional breaks from the inbox, and setting clear expectations to foster a productive, yet flexible, support environment. These dynamic approaches will create a more efficient and enjoyable support experience for both your team and your customers!

We want to hear from you! Share your support stories and questions with us at [email protected]!

To learn more about Buzzsprout visit Buzzsprout.com.

Thanks for listening!