Public safety call takers and dispatchers need a wide variety of tools in their proverbial toolbox to assist them in completing their job. After dealing, almost daily, with location challenges a Scotland based center manager gpt tired of waiting and created his own solution, called emergency locate. Listen to how this innovative utility can help save lives worldwide.

Some 911 solutions provide call recording as a feature. Good idea? Or bad? In this podcast will dive into a few facts about the topic that just may change your mind. HIPPA and Privacy are two concerns that immediately come to mind/

Some 911 solutions provide call recording as a feature. Good idea? Or bad? In this podcast will dive into a few facts about the topic that just may change your mind. HIPPA and Privacy are two concerns that immediately come to mind/

For at least the last decade we’ve been discussing next generation 911 services and the additional value they bring with the increase in the number data points that they will carry. Despite this fundamental value, the uptake has been less than inspiring. While there may exist several root causes for the delays, they are far from being unknown or misunderstood, as is often common with new technology deployments.

For at least the last decade we’ve been discussing next generation 911 services and the additional value they bring with the increase in the number data points that they will carry. Despite this fundamental value, the uptake has been less than inspiring. While there may exist several root causes for the delays, they are far from being unknown or misunderstood, as is often common with new technology deployments.

Can you guess who these 'Single Namers' are in the 911 industry? Once you get really good at what you do for a living, there comes a day when you get to drop your last name. Everyone knows who you are, and everyone knows what you do.

Can you guess who these 'Single Namers' are in the 911 industry? Once you get really good at what you do for a living, there comes a day when you get to drop your last name. Everyone knows who you are, and everyone knows what you do.

911 Fee Diversion is the scourge of the public safety industry. It is an issue that the FCC Public Safety and Homeland Security Bureau has been tracking for more than a decade. Initially, just getting the data was problematic, with 20% of the states diverting funds in the earliest years.

911 Fee Diversion is the scourge of the public safety industry. It is an issue that the FCC Public Safety and Homeland Security Bureau has been tracking for more than a decade. Initially, just getting the data was problematic, with 20% of the states diverting funds in the earliest years.

In just a short time, on January 6th 2021, the RAY BAUM’S Act §506 will go into effect nationwide for MLTS PBX systems. This legislation, which added additional language to Kari’s Law and promulgated over 2 years ago, adds in the requirement for what is called a “dispatchable location” to be provided to on-site personnel as well as public safety 911 call takers, when an emergency call takes place. While Kari was undoubtedly the icon behind the legislation, the issue has been boiling for over 30 years.