Topic: Collaborating with Colleagues How to Collaborate – a Working Definition of Collaboration How to Collaborate Without Killing Someone (Forbes article) Collaboration in Training and Staff Development , pdf Transforming Training Through Collaboration Six Ways to Make Collaboration Work | You’re Not the Boss of Me   Articles for […]

      Topic: Roles of a Trainer Roles of a Trainer (Achieve Global Training Edge Q+A)   Articles for this Week: Constructing Leadership Experiments (Bamboo Project) Maxwell’s 5 Levels of Leadership (Leadership Now’s Leading) 9 Ways to Make Training More Engaging (Mindflash) Learn to Adapt (Leading Effectively blog from CCL) 10 Essential Keyboard Shortcuts […]

          Topic: New-Hire Training and On-boarding Top 5 Mistakes of onboarding and orientation programs Ensuring New Employee Success Training New Employees Developing a Training Program for New Employees   Articles for this Week: Transforming Perceptions: 10 Steps to Managing the Way You Are Perceived at Work (Great Leadership blog) 5 Ways […]

            Topic: Distraction-Free Writing Tools Listen to Robins Top 5 podcast on distraction-free writing for more information on tips and tools for distraction-free writing Robin’s current favorite distraction free writing tool is OmmWriter (available for PC, Mac, and iPad. Download Mac and iPad versions through the respective app stores). Learn […]

      Topic: Let’s Talk about Dialogue Dare2Share Project at BT What Is Dialogue? From the National Coalition for Dialogue & Deliberation Dialogue and Conversation The Dialogue Project Time to Talk Training – How to Develop a Dialogue on Training and Skills at the Workplace Book:  Training Through Dialogue: Promoting Effective Learning and Change […]

Topic: Dealing with Other’s Failure Dealing with Other’s Failure, video 2:24m, 4 questions to use for discussion (Kevin Jone blog)   Articles for this Week: Talent Management Lessons from Apple: A Case Study of the World’s Most Valuable Firm, part 1 of a 4-part series (ere.net via ASTD blog, part 2 of the article) The […]

            Topic: Is Customer Service Different with Public Organizations? Customer Service Standards for Rockville, Maryland Executive Order–Streamlining Service Delivery And Improving Customer Service Survey:  Federal Government Customer Service Improves but Remains Low   Articles for this Week: Social Learning Doesn’t Mean What You Think it Does, Part 1 (C4PLT blog, Jane Hart) […]

            Topic: Warning–Toxic Manager Toxic Organizations – Welcome to the Fire of an Unhealthy Workplace Are you in a Negative Work Environment? 5 Tips to Change It Detoxifying a Toxic Leader Toxic Managers 7 Signs You May Be a Bad Manager Transforming Toxic Leaders   Articles for this Week: The […]

Topic: Workplace Learning Since 9/11–what’s changed? Diversity Training Since 9/11 Why 9/11 Didn’t Change the Workplace (Need to complete a free registration to read this article.)   Articles for this Week: You Are What You Think (Leading Effectively e-Newsletter, CCL) 5 Leadership Milestones to Set and Reach (Leadership & Learning) The Genius Hour: How 60 Minutes […]

Topic: Reflective Writing What is Reflective Writing? Writing to Reflect:  Mindful Leadership The Value of Keeping a Leadership Journal   Articles for this Week: Think You’re An Auditory Or Visual Learner? Scientists Say It’s Unlikely. (NPR) Back to Basics: When Training is the Answer (Learning Solutions) How to Prioritize Learning (Chief Learning Officer blog) Top […]