Tom Kline is a renowned risk and compliance expert in the automotive retail industry. As the founder of Better Vantage Point, Tom specializes in helping dealerships protect their assets, reduce risks, and ensure long-term profitability. His unique approach blends deep industry knowledge with practical solutions, allowing dealers to navigate the often-overwhelming challenges of compliance, insurance, and operational efficiency. 

👉 Register for the upcoming Fixed Ops Roundtable Event

What we discuss in this episode:

Now, let me ask you this: Does running a dealership sometimes feel like trying to tuck an octopus into bed? (Yeah, I laughed too when Tom described it that way.) The tentacles—aka all the little problems—keep flopping everywhere. Insurance gaps, compliance headaches, low-hanging fruit you didn’t even know was there… it’s a lot. But here’s the thing: those issues don’t just go away on their own.

In this episode, Tom breaks it all down in a way that’s super relatable. He shares the simple things dealerships can do today to avoid costly mistakes tomorrow—like making sure your rental car policies won’t leave you on the hook for millions. (Yup, that happens.) We talk about why a “culture of compliance” matters more than ever and how to build one without boring everyone to tears. And the best part? Tom’s all about practical advice—stuff you can actually use.

This conversation isn’t about scaring you—it’s about making sure your dealership is ready for anything. So, whether you’re a one-store operation or running 20 locations, trust me: you’ll walk away from this episode with at least one thing you’ll want to tackle ASAP.

Listen to the episode featuring Tom Kline for even more insights!

Enjoying The Fixed Ops Roundtable Podcast? Please leave a rating and review 👇

Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237

Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY

Thanks, Tom Kline

Connect with Ted Ings and the Fixed Ops Roundtable:

• Register for the next Fixed Ops Roundtable Event
• Ted Ings on LinkedIn
• Center for Performance Improvement