Tomorrow's Leader

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How many people do you know who left a stable job and followed their dreams? Elizabeth Caran took a big leap of faith from being a librarian and did what she wanted to do even as a child --- to become a travel agent. In today’s episode, we talked about following your dreams, overcoming challenges, influencing people, and building a team. We also talked about how this year (2020) gave her and her team the chance to grow as a company, expand their knowledge and be more prepared for the future.

To learn more about Elizabeth, her podcast and her company check out the links below
Social Media: simply search for “Outlander Travel”
Website: www.OutlanderTravel.com
Podcast: Fly Away Podcast 
Email: [email protected]

Show notes:

[0:00] Intro

[2:52] Who is Elizabeth and how she jumped ship to become a travel agent

[6:10] What about being a travel agent excited Elizabeth?

[9:48] Cash flow the first few months, initial experience and importance of networking

[12:09] When you are a great leader, people will follow you

[12:47] The impact of transparency, honesty, and passion

[14:48] How the Outlander came to be

[16:10] Luck and timing plays a huge role

[19:49] Pandemic caused a dark time for a travel agencies

[21:50] Types of travel that most would book for with Elizabeth and her team

[23:27] On her company’s growth and word-of-mouth, and asking for referrals

[26:35] How 2020 created a space for Elizabeth and her team to learn and expand their knowledge

[31:20] Elizabeth’s advice to other business owners and leaders

[34:30] Elizabeth’s vision for the company

[35:50] Fly Away Podcast 

[38:11] Elizabeth and roller derby

[41:05] Where can people find Outlander Travel

[42:18] The importance of active listening and communicating with the team

[43:50] Outro

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“Sometimes, when people deserve it the least is when they need the hug the most.”

As a leader and influencer, you need to understand the role you have in your people’s growth and success. The tiny interactions that you share with your team might change the trajectory of their life. So make sure to take the time to talk to your team, your child, your students and tell them that they can do it. Who knows? Those quick interactions and pats in the back will be enough to turn the tide for someone.

Show notes:

[0:00] Intro

[0:46] Story time: A conversation that changed the world

[4:00] What leadership really is

[7:10] The words from someone who didn’t know me that stuck with me

[9:10] Possibly missed opportunities     

[11:40] A leader’s voice is powerful when you’ve earned respect

[13:18] Takeaway for this episode 

[13:54] Outro

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What is it exactly that makes up a good leader? If you are part of a hiring team, what attributes should you be looking for? If you are someone who wishes to climb up the ladder, what are the things that you need to develop to become a successful, influential and empowering leader? Tune in to today’s episode as I share the 5 C’s that I look for in a leadership candidate.

Show notes:

[0:00] Intro

[0:48] Story-telling time, this one is a bit cringe worthy

[4:38] The 5 C’s I look for in a leader to be

[5:03] Character - what you do when no one is looking

[6:42] Commitment - jump in with both feet

[8:55] Caring - for the people and the organization 

[11:20] Competence - be good at what you’re doing

[12:28] Culture - embodies positive vibes

[14:07] Episode wrap up

[14:43] Outro

Episodes mentioned:

#59 - 5 Lessons From My Moving NIGHTMARE!

How to Expand and Increase Your Influence

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Today’s episode is a continuation of previous discussions around what tomorrow’s leader is. To recap, my definition of a tomorrow’s leader is a highly versatile leader who attracts and develops top A-level talent, and helps them and influences them to take actions around a compelling vision. Let’s focus on influencing or gaining more influence on your people because while it’s the most obvious it’s not the easiest. So which attribute are you currently working on?

Show notes:

[0:00] Intro

[0:48] Let’s continue the conversation about what tomorrow’s leader is

[2:00] Three attributes of an influential leader

[3:00] On building trust and being transparent

[4:45] Be who you really are — authenticity 

[5:40] What is empathy?

[6:56] Understand and know your people on a personal level

[8:00] Challenge your top A-players

[9:00] Simplicity makes life easier not only for you but also for your team

[9:32] The magical question you can ask yourself and other people

[10:24] My ask and challenge to you

[10:56] Outro

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Today we are still going to talk about tomorrow’s leaders, but this time I am going to tell you about the key ingredients to attracting and developing top-A players. As always, these rules and lessons don’t only apply to organizations or businesses. Whatever you do in life whether you are a parent, a teacher, or a coach, this is for you. 

What I talked about today:

[0:00] Intro

[0:48] The rules for attracting and developing top A-talents

[1:51] Importance of recruiting

[3:40] Steve Job’s 1 question that changed John Sculley’s mind

[4:17] What top A-players want

[4:26] Compelling vision

[5:18] Culture of high-standards

[6:55] A-players want to differentiate

[9:17] If they’re not growing, they are going

[11:37] The question that leaders shouldn’t be afraid to ask their top A-players

[12:38] Outro

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I get asked quite a lot what tomorrow’s leader is. Here’s my short answer to that: Tomorrow’s leader is a highly versatile leader who attracts and develops top A-level talent, and helps them and influences them to take actions around a compelling vision. In today’s episode, we are going to focus on what a “highly versatile leader” is. I also share a personal experience in a real-life situation so the concept is more relatable. I hope you enjoy this quick, but informative episode.

Show notes:

[0:00] Intro

[0:44] What is tomorrow’s leader?

[2:47] Leadership versatility (one part) — diving deep

[7:14] 3 different choices for leaders when it comes to change

[13:10] Episode wrap up

[13:41] Outro

Text LEADER to 617-393-5383 to receive The Top 10 Things That The Best Leaders Are Doing Right Now

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In today’s episode, I share a story of when I went to a bar to eat a meal and was disappointed because amidst the reasonable number of servers, no one came to my seat to ask what I wanted. I realized what was happening --- and that’s what we are going to talk to about today. You know me, I share real-life scenarios to show you problems that arise in leadership and in organizations. 

Show notes:
[0:00] Intro
[0:54] Today’s story for context
[2:16] A common problem in business: diffusion of responsibility
[4:35] What situations in business or in your personal life does diffusion of responsibility come up?
[6:56] Think of how this affects your organization
[10:21] Episode wrap up   
[11:04] Outro

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In today’s episode, I compare some of the leaders to flying an air balloon --- no control over the direction of where it is going. It is imperative for leaders to get a handle on the business’ numbers. They should have access to and interpret the data so they’ll be able to make sound decisions and create strategies for the business to succeed. More of that in this episode, so make sure you tune in.

Show notes:

[0:00] Intro

[1:16] My hot air balloon experience

[5:45] What does this story have anything to do with leadership?

[9:20] What and why is it working — is important

[10:41] The vital stats in sales

[12:17] As a leader, which vital stat can you have an impact on?

[13:33] Numbers and strategies

[17:54] The biggest gaps that I see in some leaders 

[19:36] Outro

Text LEADER to 617-393-5383 to receive The Top 10 Things That The Best Leaders Are Doing Right Now

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Today, I share a podcast episode that I was interviewed on and I had so much fun sharing my story and my passion for leadership. I was interviewed by Dr. Jonathan Westover of Human Capital Innovations (HCI) Podcast as we talked about leadership shifts, recognizing leadership potential, and keeping your A-players in the organization. I hope you enjoy today’s episode and if you do, please don’t forget to leave a review.

Check out Dr. Jonathan Westover at www.innovativehumancapital.com

[0:00] Intro

[0:41] Jonathan Westover introducing me and the episode to his listeners

[2:45] How I started in the leadership career

[5:54] On COVID and being forced out of our comfort zones

[8:33] On leadership shift and tomorrow’s leaders

[13:45] Developing people and leadership philosophy

[18:42] Do you get uncomfortable giving feedback and being candid?

[20:26] Finding the potentials in people

[22:41] The stretch assignment

[24:20] What to do with overflowing talents

[26:28] Outro

Text LEADER to 617-393-5383 to receive The Top 10 Things That The Best Leaders Are Doing Right Now

For questions, suggestions, or speaker inquiries, contact me at [email protected] 

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In today’s episode, I share a past memory of when enjoying rides at this park would always result in cuts, bleeds, and bruises. It was a place where people ended up dying and accidents constantly happen. Looking at a documentary about it would make you wonder, how did this happen? How did it get this bad? And that’s what we’re going to talk about today. In organizations, systems and processes turn for the worse because leaders slowly allow their standards to degrade. Tune in to learn how to avoid and even mend this issue.

[0:00] Intro

[0:46] Recommend watching: Class Action Park

[4:57] Why am I talking about this documentary?

[6:22] “How did we let this happen?” - I’ll tell you how

[7:38] As a leader, your actions or lack of it, is implied

[10:58] Keeping standards high is really exhausting, but the pay off is great

[12:18] High standards at Chick-fil-A

[17:03] Reach out if you have questions or want to talk more about this

[17:38] Outro

Text LEADER to 617-393-5383 to receive The Top 10 Things That The Best Leaders Are Doing Right Now

For questions, suggestions, or speaker inquiries, contact me at [email protected]