Toolbox Talk

Today, I'll show you what I do when I don't use tradies. I tried to do some DIYs at home to make a quick fix on things that bother me a lot. Want to see my work?

Are you guilty of buying into urgent matters in your trades business all the time? Don't panic, I've got a hack to share with you in managing interruptions in the workplace.

This is episode 4 and today I'll talk about how well you do your sales process. Are you wasting your marketing money or not?

There is an internet meme going around about the definition of insanity. But I don't agree to it at all. So I tried digging more into it and here's what I found.

Everytime I run the Tools Down workshop, I always ask the attendees how they respond to a busy period or a difficult situation, and I got the same answer most of the time, 'just putting my head down and getting on with it.'

Is a 'Quiet January' a common theme in your trades business? It doesn't have to be. Here's what you should do.

Have you ever heard of 'Vanity' marketing? I think that many people are guilty of doing it.

It's the time of the year - Christmas rush projects for trades business! You're probably busy and your business (and your customers) are in charge, not you.

I just had a bad experience with a tyre company last time so I want to emphasize the importance of integrity in your trades business.

Do you follow up your quotes properly? Research says, 80% of sales closed after 5 follow-ups. And so you need to have a good follow-up system for leads.