The purpose of NLP is to provide a therapeutic model to help people get past their barriers and let go of their baggage. It’s no surprise then that some of the tools of NLP can be infused into training programs of any kind, be it sales or customer service excellence. Our resident NLP expert, Sheila Singam of Human Equation, brings her guest Veni Muthusamy, to share how NLP can help in training.

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