Us British people stereotypically like to keep quiet if things go wrong - but this isn't the right thing to do.

Complaining to brands should be more common, as we all are protected under to consumer rights act to get what we pay for.

Complaining can result in free items, a total refund or even compensation - so it could pay off in spades.

On today's episodes, I have Helen Dewdney (The Complaining Cow) to walk us through her top tips for complaining to brands.

Links:

Pouch (Sponsor): http://joinpouch.com/i/jordon

My website: https://jordoncox.com/

Helen's Website: https://www.thecomplainingcow.co.uk/

Coupon: COX15 for 15% off her books: https://www.thecomplainingcow.co.uk/Publications

Helen on Twitter: https://twitter.com/ComplainingCow

Helen on Facebook: https://www.facebook.com/TheComplainingCow

Helen on YouTube: https://www.youtube.com/c/HelenDewdney

Free Cinema Ticket Deal: https://priority.o2.co.uk/groups/60cb4e1046fee47d66ee783b