A lot of towing gear looks great for five minutes in a parking lot. We wanted to know what happens after 2,200 miles of the worst roads we can find, long heat-soaked runs, and the kind of stops that mirror real calls. Darian Weaver sits down with Jason Giddens, co-founder and VP of Sales at JB Tow, to talk about taking a mobile showroom on the road and using it to rebuild something the towing and recovery industry depends on: trust, safety, and community.

We get into what actually held up, including the real-world performance of Collins Super G7X dollies and the battery life results from Towmate wireless tow lights. Jason explains the habits that matter just as much as the products like checking hubs, rechecking straps, and treating securement like a non-negotiable. We also talk about the gear operators keep asking for, why customer service still wins business, and how simple tools can improve roadside professionalism while keeping you cleaner and faster on scene.

Then we hit the hard topic: DOT compliance and liability. Jason breaks down why “never strap dollies” is a dangerous myth, how unsecured load risk can land on you and your company, and how a few minutes of proper securement can protect your job. We close with the tow family side of the story, including a request to keep the Wagaman family in your thoughts as they search for Tyler.

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