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It is a primal instinct to defend yourself when someone comes armed to take down your company. From nasty Google reviews to angry phone calls, you will always have to deal with clients who did not get there way. We know that we make mistakes and we know that some customers are just harder to deal with. Either way, we have some tactics for you to use next time you find yourself in a situation that could escalate and affect the future of your business (hint: 2 little inhales, 1 big exhale)!
From two guys who have spent hours upon hours on construction sites, we see how you get away with good and bad practices. A headline titled "Boston Construction Sites Still Have Very Few Black Workers" leads Josh and Greg into a conversation all about the people and procedures behind these major projects.
Everyone thinks they are the greatest boss. But then they leave their team to go golfing every Friday, blow their money on fancy stuff and can't even remember their employees dog's name. Have you ever stopped to ask yourself what you could do better? Today, we discuss things you may be doing wrong and ways to improve (including generational barriers, what your employees actually want and real life examples).
The long lived debate of whether colleges are actually worth it continues on Tradesmen Confidential. What are the statistics? What is the value? Where should we be putting our time, energy and money as we progress? You'll find out all this and more on today's episode.
The more you know... today we dive deep into the topic of what your clients are looking for when they hire you for a job. From the obvious to the abstract, we'll talk about common mistakes you might be making and introduce easy ways to be a better contractor for your clients.
Believe it or not, your health (or lack of it) will take a toll on your business if you don't get it under control ASAP. In a field where mental strength is just as important as physical strength, it's about time you take it all seriously.
Brendan Roy of Dads Worldwide joins Josh and Greg as these three dads of the trades walk you through how they have struggled with and conquered the work-life balance.
Low bid is a race to the bottom, but how can you combat this issue with your clients? The guys review ways to communicate then elevate your game to provide the added value that's needed to be successful.
Special Guest TruPros Marketing Guru Jordan Linden joins the show to help educate and insult our Social Media skills like any true millennial should. No honestly, your business can't afford to sit on the sidelines when social media, websites, etc. continue to reign supreme.
A problem as old as time, how do you deal with working with/for friends and family in your contracting business. The muddy waters are exactly that. Let's wade in them suckers together.
From the publisher's feed