Transform NOW

KeyMark, Inc. has been a leading intelligent automation provider, delivering capture (OCR), workflow (ECM), case management (DCM), and robotic process automation (RPA) solutions to businesses and government organizations.

In this episode of the podcast, we're joined by Chris Ellenburg, RPA services manager, and Sam Whitten, director of sales-RPA, at Keymark, a value-add reseller of BluePrism. 

Sam and Chris discuss:

* How the move to data-driven and digital models impacted human workers

* How digital workers assist or augment a human’s tasks

* A typical use in case management that digital workers can manage

* The value outcomes Keymark delivers to customers by leveraging digital technologies such as BluePrism

To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe! 

Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠⁠

Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠⁠

AI is no longer a luxury. It is a fundamental capability that is needed to survive in the new economy. Unfortunately, most organizations still treat AI as a specialized technology that only small teams of data scientists can handle. 

On this episode, Blue Prism’s Brad Hairston talks with Chris Johannessen of Axis Group about how companies can more effectively benefit from AI across the enterprise.

Here’s what Brad and Chris talked about:

* Why AI is essential to organizations going forward

* Some of the most common applications of AI and how this will change in the future

* Why many AI projects fail to meet expectations

* How the emergence of AI will lead to new skill sets and new types of jobs

* The missing link with AI

* What Blue Prism is doing to make AI services more accessible

* The outlook for industry consolidation in this space

* What companies need to do to begin the intelligent automation journey

Resource mentioned in this episode:

* AI for the Masses White Paper - https://www.blueprism.com/resources/white-papers/ai-for-the-masses/

To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!

Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠⁠

Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠⁠

Learn about Generative AI Use Cases

Learn about RPA and AI

The Telco industry is being challenged on many fronts with the global pandemic pushing changes in bandwidth usage from work-at-home employees from clients while managing operations with their own remote employees. 

Michael Marchuk discusses with Jerry Hubbard these challenges as well as how the Telco industry is handling the need for digital transformation to manage the demand for services.

Here’s what we talked with Jerry about:

* Trends driving digital transformation in the Telco industry

* Areas within a telecommunications provider business that can leverage a digital workforce

* Unique challenges Telco companies are facing today

* Trends impacting the deployment of the digital workforce inside Telco companies

* How telco companies who are using intelligent automation today deliver impact?

To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!

Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠

Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠

Learn about RPA and IA in Telecoms

Hyper-automation helps you commercialize new technology.

In this episode of the podcast, we're joined by Paula P. Carneiro and Steve LaValle of WonderBotz. Paula and Steve talk about hyper-automation and how it's creating the need to add a digital course to augment the human workforce you already have.

Steve and Paula discuss:

What you need to think about when implementing hyper-automation

* Recognize it's capability

* It's value exceeds the investment

* Changes the "lens" you look at the work through

* Avoid "if you hate it automate it" and focus on value, not cost savings 

Success factors for hyper-automation

* Execution ability

* Benefit realization

* Create demand and provide supply

* Tight communication

* C-suite change in culture

* Collateral benefits

Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠

Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠

Learn what Intelligent is and how it works: What is Intelligent Automation?

As a career field, Intelligent Automation offers many roles well suited to women. And yet, women prove selective about the roles they apply to. They can get turned off if the job description proves alienating. 

During this webinar Asmaa' Sayed, Robin Coats, Matt Juden-Bloomfield, and Cari Williams share tips to make job postings more inclusive along with strategies to recognize and drive diversity in your organization. Plus, they explore how to get more women past the job posting and into the candidate pipeline.

To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, or here. 

Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠

Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠

Learn what Intelligent is and how it works: What is Intelligent Automation?

Intelligent automation is pervasive in today’s business environment, and organizations are looking to increase the probability that they will get the value they expect from their investment in automation.

On this episode, Blue Prism’s Brad Hairston talks with Rob Whiteman and Rohit Panikkar of McKinsey & Company who reveal their key learnings from McKinsey’s 2nd annual global survey on automation success.

Here’s what we talked with Rob and Rohit about:

* Market trends in the use of automation

* Industry segments that have been slower to adopt automation

* Automation technologies that companies are utilizing the most

* The success rate of automation programs and how this is trending compared to last year

* Key imperatives for automation success

* How smaller companies are faring in the automation arena compared to larger companies

* New automation trends that have surfaced during the pandemic

Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠

Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠

Technology will not solve your problem. It will only do what you tell it to do. 

To solve your problem you have to tell the technology the right things to do. And to do that, you have to go back to your fundamentals — people and processes.

In this episode of the podcast, we're joined by Fauzia Khan, senior vice president of intelligent automation at INVOKE, a boutique consulting firm that helps companies define their digital transformation strategy. Fauzia talks more about the challenges of intelligent automation's three-legged balancing act.

Fauzia discusses:

* Why only a few businesses excel at intelligent automation

* How companies can identify whether their problem lies with people, processes, or technology

* How an enterprise can overcome their organizational problems to excel with their digital workforce

To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, or here. 

Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠

Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠

Learn what Intelligent is and how it works: What is Intelligent Automation?

Welcome to 2025, where the most successful global enterprises have seamlessly augmented human workers with digital workers. Where robot workers can make judgement, learn from mistakes, and create value just like humans. 

Welcome to the age of the cyborg enterprise.

In this episode of the podcast, Dr. Kam Star, product manager of emerging technologies at Blue Prism, joins us to talk more about the future of automation as viewed through the lens of the cyborg enterprise.

Kam discusses:

* What the cyborg enterprise is

* AutoML — a new step in machine learning

* The roles humans will play inside a cyborg enterprise and how you can get ready for them

Resources mentioned in this episode:

Homo Deus: A Brief History of Tomorrow

Intelligent Automation 2025 – The Cyborg Enterprise

Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠

Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠

Learn what Intelligent is and how it works: What is Intelligent Automation?

Curious about where a career in intelligent automation (IA) could take you? Wondering what skills you might need to take on a role?

In our inaugural webinar, we talk more about the booming career opportunities in IA. An exclusive panel of women in RPA share their experiences and provide advice on joining the industry.

The panel includes: Daryn Edgar, WorkFusion, Elisa Lengler, Natura, Elizabeth Ajayi, PwC and Sophie Rawlins, Blue Prism.

These women discuss:

* How technical you really have to be for a role in IA

* The top 5 roles [for women] in an Intelligent Automation COE

* What skill sets are needed for a successful career

* What training can help you prepare

To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, or here. 

Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠

Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠

Learn what Intelligent is and how it works: What is Intelligent Automation?

Back in 1992, Peter Drucker, the legendary management expert, wrote about "the rise of the knowledge worker." Since then, trends already in place have accelerated faster than anyone could have expected. 

In this episode of Generation Digital Workforce, we talk with Rick Wartzman, Head of the KH Moon Center for a Functioning Society at the Drucker Institute, about how automation has impacted the knowledge worker since the mid-1900s. 

Specifically, Rick talks about:

* Trends in knowledge work over the past 20-30 years

* The relationship between knowledge workers and digital transformation

* How automation will impact knowledge workers in the future

Resources Mentioned on the Show

* Better-educated, higher-paid workers will be ‘most affected’ by AI, per new study

* What Peter Drucker Knew About 2020 

* What Peter Drucker Had to Say About Automation 

To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, or here. 

Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠⁠⁠⁠⁠⁠https://bit.ly/3ByJorU⁠⁠⁠⁠⁠⁠ 🧑‍💻LinkedIn: ⁠⁠⁠⁠⁠⁠https://bit.ly/2GP5eKt⁠⁠⁠⁠⁠⁠ 🐦Twitter: ⁠⁠⁠⁠⁠⁠https://bit.ly/3JHBHUM⁠⁠⁠⁠⁠⁠ 🙋‍♀️Facebook: ⁠⁠⁠⁠⁠⁠https://bit.ly/3LHQC2L⁠⁠⁠⁠⁠⁠ 📸Instagram: ⁠⁠⁠⁠⁠⁠https://bit.ly/3TgQCYW⁠⁠⁠⁠⁠⁠ 💭Blog: ⁠⁠⁠⁠⁠⁠https://bit.ly/3WabzFk⁠⁠⁠⁠⁠⁠ 🤩Case studies: ⁠⁠⁠⁠⁠⁠https://bit.ly/3VSIj6j​⁠⁠⁠⁠⁠⁠

Learn what RPA is and how it works: ⁠⁠⁠⁠⁠⁠What is RPA? Robotic Process Automation Explained⁠⁠⁠⁠⁠⁠