Transform NOW

Transform NOW

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Transform NOW episodes

  • 499. Weekly Pulse Check on Automation & AI News - 07.10.26

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.


    News stories covered in this episode:


    • OpenAI set to launch most capable GPT model after delayed rollout - https://www.reuters.com/technology/openai-gets-us-approval-broad-gpt-56-rollout-axios-reports-2026-07-08/

    • Bank of England reviews AI rules for agentic AI in finance - https://www.artificialintelligence-news.com/news/bank-of-england-agentic-ai-finance-rules/

    • Small AI Models Gain Traction Around the World - https://spectrum.ieee.org/small-language-models-ai-pharmaceuticals

    • Why The Future Of Work Rewards Taste Over Output https://www.forbes.com/councils/forbestechcouncil/2026/07/02/why-the-future-of-work-rewards-taste-over-output/

    • Jeff Bezos Is Pouring Money Into a Startup That Could Drive ‘Civilizational Wealth’ https://finance.yahoo.com/technology/ai/articles/jeff-bezos-pouring-money-startup-123037738.html

    • AI ‘Actor’ Tilly Norwood To Star In Feature Film ‘Misaligned’ https://deadline.com/2026/07/tilly-norwood-ai-actor-misaligned-1236974639/



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    47 min
  • 498. AI Agents in Manufacturing: From Decision Support to Autonomous Execution

    On the Transform Now podcast, host Michael Marchuk interviews Renan Devillieres, founder of OSS Ventures, about applying AI (especially agentic systems) in manufacturing and supply chains. Renan shares his background in operations and tech, and explains why most AI deployments are “old processes with new tech,” arguing instead for redesigning workflows around AI. He describes cases where autonomy is limited by missing data and undocumented human heuristics, citing examples where 40–60% of decision data isn’t in systems and where planners relied on hundreds of unwritten rules. He outlines a practical approach: automate first, learn what’s missing through iteration, then change the organization to capture gains. The conversation covers cultural transparency, leadership, reshoring economics, Tesla’s industrialization model, the advantages of family-owned manufacturers, and why successful adopters focus on a few high-impact AI initiatives that materially move the P&L.


    -Beyond Point Solution AI

    -Autonomy and Data Gaps

    -Capturing Tribal Knowledge

    -Jobs Culture and Trust

    -Leadership and Disruption

    -Reshoring and Gigafactories

    -Scaling AI for Mid Market

    -Family Firms and Long View

    -Transparency and Fast Change



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    36 min
  • 497. Weekly Pulse Check on Automation & AI News

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.

    .

    News stories covered in this episode:

    .

    SpaceX Is Already Worth More Than Amazon. So Why Are Analysts Sounding the Alarm?

    https://www.inc.com/fast-company-2/spacex-valuation-worth-amazon-microsoft-analysts/91367267

    .

    Agentic AI's next challenge: tackling accountability

    https://www.nojitter.com/ai-automation/agentic-ai-s-next-challenge-tackling-accountability

    .

    Beyond automation: How much does AI really cost?

    https://www.cio.com/article/4190100/beyond-automation-how-much-does-ai-really-cost.html

    .

    Expert Warns: Companies Are ‘AI Washing’ by Blaming Layoffs on Automation They Haven’t Actually Built https://247wallst.com/investing/2026/06/29/expert-warns-companies-are-ai-washing-by-blaming-layoffs-on-automation-they-havent-actually-built/

    .

    How CX roles are changing because of AI

    https://www.customerexperiencedive.com/news/ai-shifting-cx-roles-frontline-leadership/824011/

    .

    The Future Of Work Isn’t About AI. It’s About Us.

    https://www.forbes.com/sites/laureldonnellan/2026/06/25/the-future-of-work-isnt-about-ai-its-about-us/

    .

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    35 min
  • 496. Disruption Without Dread: An Optimist's Case for AI's Transformative Upside

    In this episode, Brad Hairston talks with Scott Anthony, a clinical professor at the Tuck School of Business at Dartmouth, where his research and teaching focuses on the adaptive challenges of disruptive change. Scott, a self-described 'passionate optimist,' explains why AI transformation demands more than efficiency gains and what history, human psychology, and a Dartmouth classroom full of synthetic consultants reveal about navigating the age of intelligent agents.

    .

    What we talked with Scott about:

    * Ubiquity of modern disruption

    * Optimism grounded in historical patterns

    * AI governance as the missing traffic light

    * Adaptive leadership paralysis

    * AI as democratizer of creation

    * Psychology as the last frontier

    * AI's highest leverage in human judgment

    .

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    .

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    33 min
  • 495. Weekly Pulse Check of Automation & AI News - 06.26.26

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.


    News stories covered in this episode:


    • ChatGPT’s market share slips below 50% for first time https://techcrunch.com/2026/06/16/chatgpts-market-share-slips-below-50-for-first-time

    • Only 16 percent of Americans think AI will have a positive impact on society, a new study shows https://techcrunch.com/2026/06/17/only-16-percent-of-americans-think-ai-will-have-a-positive-impact-on-society-a-new-study-shows/

    • World leaders want American AI. They just don’t want America to be able to turn it off. https://www.yahoo.com/news/politics/articles/world-leaders-want-american-ai-190119575.html

    • Cursor's Trajectory - OpenAI Accelerator to SpaceX $60 Billion in Three Years - https://www.buildfastwithai.com/blogs/ai-news-today-june-17-2026

    • Why Apple built a third-party AI system for Siri and then refused to show it at WWDC https://thenextweb.com/news/apple-siri-extensions-third-party-ai-missing-wwdc

    • Salesforce Deepens AI Automation Push With $3.6 Billion Fin Buyout - https://money.usnews.com/investing/news/articles/2026-06-15/salesforce-to-buy-fin-for-about-3-6-billion



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    .

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    31 min
  • 494. Pharma's AI Moment: More Innovation in 12 Months Than the Previous 10 Years

    In this episode, Brad Hairston talks with Mahi Rayasam, SVP and Information Officer at Eli Lilly and Company, who discusses how his organization is strategically deploying AI across drug discovery, clinical development, and commercialization to accelerate the delivery of life-saving medicines to patients.

    .

    What we talked about with Mahi:

    * Lilly’s 150th anniversary

    * The transition from McKinsey to technology leadership at Lilly

    * AI prioritization framework

    * LillyDirect – the direct-to-patient access model

    * The scientist-in-the-loop philosophy

    * Interdisciplinary hiring in pharma

    * AI adoption among scientists

    * Surfacing previously unreachable healthcare innovation

    .

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    🤩Case studies: https://okt.to/ft1AMX

    .

    To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    26 min
  • 493. Weekly Pulse Check on Automation & AI News

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.

    .

    News stories covered in this episode:

    .

    Amazon CEO’s Talks With U.S. Officials Triggered Crackdown on Anthropic Models

    https://www.wsj.com/tech/ai/amazon-ceos-talks-with-u-s-officials-triggered-crackdown-on-anthropic-models-dcc90578?st=tXVhYj&reflink=desktopwebshare_permalink&mod=tldr&utm_source=tldrai

    .

    Universal AI Adoption, Limited Impact: Trinity's TGaS Advisors Exposes Pharma's Execution Gap - https://www.tmcnet.com/usubmit/2026/06/17/10401655.htm

    .

    Accenture: Consumers show growing trust in AI shopping agents

    https://www.artificialintelligence-news.com/news/ai-shopping-agents-consumer-trust-accenture-report/

    .

    Insurers pivot AI strategy toward core risk underwriting

    https://www.artificialintelligence-news.com/news/insurers-pivot-ai-strategy-toward-core-risk-underwriting/

    .

    Claude Becomes an iPhone Option - Anthropic's Biggest Consumer Expansion Ever - https://www.buildfastwithai.com/blogs/ai-news-today-june-8-2026

    .

    Satya Nadella warns that AI could hollow out entire industries, echoing the damage done by globalization https://venturebeat.com/technology/satya-nadella-warns-that-ai-could-hollow-out-entire-industries-echoing-the-damage-done-by-globalization

    .

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    .

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    37 min
  • 492. Rethink Resistance: The Neuroscience of Change

    In this episode, host Michael Marchuk interviews Travis D. Hahler, author of Rethink Resistance and senior director of global strategy and transformation at Salesforce, about why organizational resistance to change, especially AI-driven change, is rooted in biology, not mindset. Travis explains how the brain scans for threat, expends energy when routines are disrupted, and processes change as loss, often affecting competence, relationships, and control. He outlines neurological systems involved in change (including the basal ganglia, prefrontal cortex, anterior cingulate cortex, amygdala, and limbic system) and connects them to habits, learning effort, exclusion, ambiguity, anxiety, and loss. They discuss why empathy, honesty, and vulnerability matter, how successful organizations treat resistance as information, and why pacing, trust, clear narratives, and frequent transparent communication improve adoption.


    Here's what we talked about with Travis:

    -Resistance Is Biology

    -Autopilot Routines and AI

    -Empathy and Loss in Change

    -Six Brain Barriers Explained

    -Adoption Patterns That Work

    -Scaling Trust in Big Orgs


    Order Travis' book here: https://linktr.ee/theneurologicalnomad



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    35 min
  • 491. Weekly Pulse Check on Automation & AI News - 06.12.26

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.


    News stories covered in this episode:


    • The Fight Over AI Is Really a Fight Over Who Governs https://time.com/article/2026/06/10/the-fight-over-ai-is-really-a-fight-over-who-governs/

    • Palantir’s Karp says businesses are ‘unhappy’ with the frontier AI labs https://www.cnbc.com/2026/06/10/palantir-karp-enterprise-ai.html

    • Can tech companies learn to love cheaper AI models? https://techcrunch.com/2026/06/09/can-tech-companies-learn-to-love-cheaper-models

    • Why Employees Aren’t Transparent About Their AI Usage https://hbr.org/2026/06/why-employees-arent-transparent-about-their-ai-usage

    • Judge Punishes 4 Lawyers After Catching Both Sides Using A.I. in Lawsuit https://www.reuters.com/legal/litigation/judge-rules-both-sides-lawsuit-misused-ai-disqualifies-lawyers-2026-06-09/



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    35 min
  • 490. Checking in on the State of AI in EMEA Financial Services from the SS&C Deliver Conference

    In this episode, Brad Hairston talks with Richard McGrail, an automation & AI services leader from SS&C GIDS, who shares his insights on AI trends observed while speaking with attendees at the annual SS&C customer conference in Windsor, UK in May 2026.

    .

    What we talked about with Richard:

    * Where customers are on the AI journey

    * EMEA regulated markets as a brake on adoption

    * Build vs. buy vs. partner

    * AI agents in financial services

    * "Platforming AI" concept

    * Top AI use cases in financial services

    * Domain expertise as SS&C's differentiator

    *AI moving up-market

    .

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    38 min

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