Deep engagement in an organization can only be made possible through radical listening. President and CEO of Central City Foundation, Jennifer Johnstone, defines what radical listening is and how it has created an authentic and healthy relationship within a community. Starting off her career in the non-profit sector as the founding program coordinator with the Whistler Centre for Business and the Arts in the late 1980s, she shares the core values and functions of the Central City Foundation and how she maintained the long-term focus with her management team and board members. Moreover, learn from Jennifer the importance of putting truth and reconciliation at the core of what you do. On the side, discover the way to get people to move past that feeling of competition and scarcity in non-profit organizations.