In this episode, Leora, co-host of Elevate Care, interviews Laura Griffin, VP of Nursing Operations at ECU Health, on her journey in healthcare, her role in optimizing nursing operations, and the partnership with AMN Healthcare. The conversation covers the challenges faced in staffing post-pandemic, the importance of workforce analysis, and the implementation of a centralized staffing office. Laura emphasizes the significance of building a positive culture, addressing burnout, and leveraging data for informed staffing decisions. She expresses excitement for the future of nursing at ECU Health and the ongoing innovations in healthcare.

Chapters

00:00 Introduction to ECU Health and Laura Griffin's Background

02:52 Laura's Role and Responsibilities at ECU Health

06:04 Partnership with AMN Healthcare: Challenges and Solutions

08:53 Workforce Analysis and Staffing Strategies

11:48 Centralized Staffing Office: A New Approach

14:57 Building a Positive Culture and Retention Strategies

18:10 The Importance of Data in Staffing Decisions

20:58 Future of Nursing Operations and Addressing Burnout

23:53 Final Thoughts on Healthcare Innovations and Partnerships

About Laura

Laura Griffin currently serves as Vice President of System Nursing Operations at ECU Health, a position held since November 2023. Prior to this role, Laura held multiple leadership positions at Allegheny Health Network from May 2012 to July 2023, including Vice President of the Nursing Institute and Vice President of Nursing Operations & Strategy. Laura's early career at Allegheny Health Network included roles such as Director of Network Nursing Operations and Clinical Project Manager at both Allegheny General Hospital and West Penn Hospital, focusing on clinical project design and implementation with a strong emphasis on data analysis. In addition to practical experience, Laura has contributed to academia as an Adjunct Assistant Professor in the Department of Health Policy and Management at the University of Pittsburgh Graduate School of Public Health from August 2018 to January 2024. Laura holds a Master of Health Administration from the University of Pittsburgh and a Bachelor's degree in Business Administration and Management from the University of Mount Union.

About Leora

As President of Workforce Strategy & Optimization (WSO) at AMN Healthcare, Leora leads the WSO team in strategy, technology, analytics solutions, and consulting. She has over 15 years of experience in healthcare services, business development, and program management. She holds an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami. Connect with Leora: https://www.linkedin.com/in/leorawestbrook/

Sponsors: 

We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.

Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!

Discover how WorkWise is redefining workforce management for healthcare. 

Visit workwise.amnhealthcare.com to learn more.

About The Show: 

Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.

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