A man dragged off an overbooked United flight, a woman accidentally sent to San Francisco instead of Paris, and an all-out brawl at Fort Lauderdale airport due to a string of cancellations: It's been a rough couple of months for air travel. And here's the thing—even we, well-versed in travel hacks, sometimes reach wits' end in the emotional maelstrom that is air travel. On this week's episode of Travelogue, the podcast of Condé Nast Traveler, we tell those stories; grapple with the new, troubling normal of airport stress; and share what we've learned along the way. Believe it or not, sometimes even the worst situations can be avoided—or, at least, mitigated—with a little savvy and kindness.