By all means use the data. Let it inform your decision. But be careful not to get sucked in to relying only on the data, to the exclusion of other available information. #bigdata #dataanalysis #decisionmaking #research #businessmetrics #keyperformanceindicators

Anyone with a interest in hotel spas should check out the July Focus of Hotel Executive. Some interesting people sharing valuable insights. Here’s a link - https://lnkd.in/fVSg5hW #spa #hotelspa #wellness #retail #brand #tomorrowspa #futurespa

WhyHotel has raised a seed round of $3.9 million. The business? Pop Up hotels for 1-2 years in newly-built luxury appartments. Another Air BnB moment for the hotel industry? #business #hotelindustry #startups #disruption #businessmodels

Form, style, design and aesthetics all matter - but not as much as function. #design #functionality #form #style #features #aesthetics

If Permission Marketing is the right way (and it is), then Interruption Marketing can’t be a good idea. But here it is. #marketing #permissionmarketing #interruptionmarketing #service

A community takes care of it’s own. Give to that community and you’ll reap the rewards . #communityengagement #communitysupport #giving #value #brandbuilding

Talk about an opportunity!! Who will be the first to create a truly End to End Wellness Brand? #wellness #branding #opportunity #innovation #market #entrepreneurship

Marriott & Alibaba have teamed up to trial facial recognition checkin in two hotels in China this month. They say it will increase personalisation. But will it also de-humanise the hotel experience? #hotelmanagement #customerexperience #technologytrends #innovation #personalization

A quick wrap up of what was discussed at our Maldives Meet Up yesterday in the Future of Hotel Spas.

Managing what you Measure is one thing. But keep in mind...it’s easy to fall into the trap of Manipulating what you Measure too. #management #data #statistics #measurement