If you've worked with 'TheBlueCloud', then you'll probably know our guest this week, as we welcome Rupert Frankum (Digital Experience and Platforms Manager, University of Plymouth) for a discussion about all things CRM, including the biggest of all the questions: does CRM sit with Marketing or IT?

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FEATURING:

Liz Smythe

Andy Ball

Rupert Frankum

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True CRM is a podcast production by the CRM Network HE, a collective of friendly CRM professionals working within Higher Education. For more info and to become a member visit: ⁠⁠https://crmnetwork.org

For round two, we have the big boss in the room as Chair of the CRM Network HE, Richard Harrison (Digital Platform & Channel Manager, University of Warwick) joins us for a chat. We ask Richard how he developed a career in CRM, his thoughts on emerging trends, and what really makes him tick.

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FEATURING:

Liz Smythe

Andy Ball

Richard Harrison

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True CRM is a podcast production by the CRM Network HE, a collective of friendly CRM professionals working within Higher Education. For more info and to become a member visit: ⁠https://crmnetwork.org

For our first ever recording (exciting!), we welcomed Susan Lightfoot (CRM Manager, University of Westminster) to the True CRM bunker for a chat about her career, what she enjoys about CRM and what her typical (or non-typical) day is like.

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FEATURING:

Liz Smythe

Andy Ball

Susan Lightfoot

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True CRM is a podcast production by the CRM Network HE, a collective of friendly CRM professionals working within Higher Education. For more info and to become a member visit: https://crmnetwork.org