True CRM

We're back! And this week we're welcoming Glen Read from the University of Nottingham into the True CRM bunker for a chat. Listen to find out what he enjoys about CRM, what the future holds for tech in HE, and how he made the move from Cricket to CRM!

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FEATURING:

Liz Smythe

Andy Ball

Glen Read

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True CRM is a podcast production by the CRM Network HE, a collective of friendly CRM professionals working within Higher Education. For more info and to become a member visit: ⁠⁠⁠⁠https://crmnetwork.org

Today we're very happy to welcome Mr Josh Dale-Barton (Power Platform/Dynamics 365 Developer, Leeds Beckett University) for a chat about CRM. Josh shares with us how he started his career in CRM, his biggest mistake (!), and some very interesting thoughts on the future of AI in HE Marketing.

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FEATURING:

Liz Smythe

Andy Ball

Josh Dale-Barton

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True CRM is a podcast production by the CRM Network HE, a collective of friendly CRM professionals working within Higher Education. For more info and to become a member visit: ⁠⁠⁠https://crmnetwork.org

If you've worked with 'TheBlueCloud', then you'll probably know our guest this week, as we welcome Rupert Frankum (Digital Experience and Platforms Manager, University of Plymouth) for a discussion about all things CRM, including the biggest of all the questions: does CRM sit with Marketing or IT?

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FEATURING:

Liz Smythe

Andy Ball

Rupert Frankum

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True CRM is a podcast production by the CRM Network HE, a collective of friendly CRM professionals working within Higher Education. For more info and to become a member visit: ⁠⁠https://crmnetwork.org

For round two, we have the big boss in the room as Chair of the CRM Network HE, Richard Harrison (Digital Platform & Channel Manager, University of Warwick) joins us for a chat. We ask Richard how he developed a career in CRM, his thoughts on emerging trends, and what really makes him tick.

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FEATURING:

Liz Smythe

Andy Ball

Richard Harrison

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True CRM is a podcast production by the CRM Network HE, a collective of friendly CRM professionals working within Higher Education. For more info and to become a member visit: ⁠https://crmnetwork.org

For our first ever recording (exciting!), we welcomed Susan Lightfoot (CRM Manager, University of Westminster) to the True CRM bunker for a chat about her career, what she enjoys about CRM and what her typical (or non-typical) day is like.

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FEATURING:

Liz Smythe

Andy Ball

Susan Lightfoot

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True CRM is a podcast production by the CRM Network HE, a collective of friendly CRM professionals working within Higher Education. For more info and to become a member visit: https://crmnetwork.org