TRUTH & SHARE

TRUTH & SHARE

By S&P DataBusiness
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TRUTH & SHARE episodes

  • #007 // Meet Erin Gray: S&P Data's VP of Client Success

    In this episode of Truth & Share, Dan Plashkes, founder and CEO of S&P Data welcomes Erin Gray, Vice President of Customer Success, and new member of the S&P family.


    Erin talks about her first job when she was 12 years old, her career in the call center industry and how she switched from the client-side of the business to the service side.

    17 min
  • #006 // Meet Julie Plashkes: Startup Wife and Startup Mother

    In this episode of Truth & Share, Dan Plashkes, founder and CEO of S&P Data, discusses many topics with his wife Julie Plashkes.


    She shares what it is like to not only be a startup wife, but also a startup mother of 3 children and a philantropist. She also is a militant consumer who relies on eCommerce for her distributed family and is very observant when it comes to the Customer Journey and Customer Experience.

    15 min
  • #005 // Leadership with Brian Cato

    In this episode of Truth & Share, Dan Plashkes, founder and CEO of S&P Data, discusses Leadership with Brian Cato, Director of Operations. Brian has played a major role in getting S&P Data to where it is today. In this episode, he shares some of the lessons and tips he learned during his career as a recognized leader, as well as how he leads a 80% plus diversity and inclusion organization.

    20 min
  • #004 // Meet S&P Data CRO: Gregory Johnson

    In this episode of Truth & Share, Dan Plashkes, founder and CEO of S&P Data welcomes Gregory Johnson, Chief Revenue Officer, and new member of the S&P family. Gregory has had a brilliant career in the corporate world combining over 20 years of experience at American Express and Capital One. Today, he shares with us how he came to realize that, despite being successful in corporate positions, he was an entrepreneur at heart.

    13 min
  • #003 // Net Promoter Score (NPS) with the expert Muhidin Ndolanga

    In this episode of Truth & Share, Dan Plashkes, founder and CEO of S&P Data, and Brian Cato, director of Operations, welcome Net Promoter Score (NPS) expert, Muhidin  Ndolanga. He shares with us what NPS is and why it is important for companies to pay close attention to it. He also gives away some of the techniques that allowed him to achieve 0 turnovers on a program he has been running for over 2 years now. Finally, they will discuss the difference between customer satisfaction and customer loyalty.

    20 min
  • #001 // How to be a better leader

    On this first episode, Dan Plashkes, founder and CEO of S&P Data, and David Borts, co-founder and COO, welcome you onboard and jump right into our first topic: Leadership. They give away the keys on how to be a better leader, the lessons they learned during their careers as entrepreneurs, and their biggest tip on how to be a better leader in the future.

    21 min

About TRUTH & SHARE

From the publisher's feed

Welcome to Truth & Share, a podcast where leadership team members of S&P Data, a premium sales and customer support services company, discuss a wide variety of topics. They will be joined by leaders and change-makers and will share their thoughts and have discussions revolving around subjects like building successful brands, entrepreneurship, society, the effects of COVID-19, and many more.