Call Signing with Rich Call Data (RCD) and Exposing Potential Gaps in Delegate Certificates

Eric Priezkalns, Chief Executive Officer of the Risk & Assurance Group and Editor of Commsrisk.com, returns to the podcast, this time taking over as the host with guest Pierce Gorman, Distinguished Member of Numeracle’s Technical Staff, for a follow-up conversation on using rich call data for call signing and exposing the potential gaps in delegate certificates.

Mentioned Content

• Rich Call Data (RCD) for Call Authentication

• STIR/SHAKEN

• RCD & STIR/SHAKEN PASSporTs / Signatures

• Identity Verification

• Attestation Levels

• Delegate Certificates

• Certificate Authorities (CA), Governance Authority (GA), and Policy

The definitive guide to evaluating a solution for reputation management and call branding

Molly Weis, VP of Marketing and Communications, is back as our host, this time welcoming our Vice President of Business Development, Alexander Carter, for an in-depth market assessment with best practices to help you navigate where to start and what you should be looking for in potential solutions, vendors, and partners for your business. Check out this episode on our site to download an RFP-style vendor checklist to help you evaluate your options.

Mentioned Content:

• Vendor Evaluation

• Number Reputation Management

• Branded Calling

• Call Blocking and Labeling algorithms

• Call Labeling Remediation

• CNAM versus RCD Caller ID Name

• Know Your Customer

Cracking down on Auto Warranty Scams to return trust to legal calls

The podcast welcomes guest speaker Scott Davis, CEO of Volie and Dealer Identity to talk about the lack of trust in phone calls being seen in the automotive industry, especially in the wake of new regulations to stop auto warranty scam calls.

Mentioned Content

• Automotive industry communications

• Auto Warranty Scam Calls

• Illegal Robocalls

• Dealer Identity & Volie

• Identity and Reputation Management

'One-size-fits-all' approach to STIR/SHAKEN causing adoption roadblocks abroad:

Guest Hosted by Pierce Gorman, Distinguished Technical Staff Member at Numeracle with expert guest speaker Eric Priezkalns, Chief Executive of Risk & Assurance Group and Editor of Commsrisk.com

Mentioned Content:

• STIR/SHAKEN

• Global call authentication adoption

• Robocalls

• TRACED Act & Regulatory changes

• Industry Traceback Group

• Perimeter vs. prosecution approach

• Examples of illegal robocalling and lack of punishment

How recent regulatory changes will impact internationally-originated calls

Guest Speaker: Kevin Rupy, Partner at Wiley Law

Mentioned Content

• Gateway & Intermediate Providers' role in foreign-originated robocall traffic

• Robocall Mitigation Plans & Database

• Do Not Originate (DNO) List call blocking

• Know Your Upstream Provider Requirements

• Robocall Mitigation efforts and STIRS/SHAKEN deployment

• Industry Traceback Group & traceback requirements

• FCC Further Notice of Proposed Rulemaking (FNPRM)

Best Practices for Number Procurement, Outpulsing, Reputation, and Branded Calling

Hosted by Molly Weis, our VP of Marketing & Comms, with guest speaker Natalie Laferriere, one of our very own Client Success Managers, together they explore some of the best practices for successful number management, procurement, out pulsing, and more!

Mentioned Content

• Number Reputation Management

• Dialing Strategies

• Number Procurement and Out Pulsing

• Spam Labeling & Call Blocking

• Branded Calling

• Caller ID & CNAM

Myth-busting FAQs on all things call delivery, from number reputation and STIR/SHAKEN to branded calling and more!

Mentioned Content

• Number Reputation

• Attestation Levels A, B, & C

• Call Delivery, Labeling, and Blocking

• STIR/SHAKEN certificates

• Branded Calling Solutions

• Rich Call Data/RCD (Caller Name, Brand Logo, Call Reason)

• CNAM

Tuesday Talks is back from spring break to discuss a recap of the themes and actions set in motion by the webinars at SIPNOC, hosted by Rebekah who will be joined by guest speaker Richard Shockey, Chairman of the Board of Directors at SIP Forum.

Mentioned Content

• SIP Forum & SIPNOC 2022 Webinars

• 603+ , 607/608 codes

• STIR/SHAKEN call authentication framework

• Rich Call Data (RCD) for Branded Calling

• Attestation Levels A, B, & C

• Gateway Providers & Cross-Border Communications

In this episode, hosted by Rebekah, guest speaker Gerry Christensen, Vice President of Business Development and Partnerships at YouMaill, joins the Tuesday Talks podcast once again to bring you the top items they're looking out for this year to protect your enterprise identity, especially when considering a branded calling solution, and the Know Your Customer best practices that you need to know as a call originator.

Mentioned Content

• Enterprise Identity

• Know Your Customer (KYC)

• STIR/SHAKEN

• Out-of-Band Authentication

• Branded Calling

• Call Spoofing & Brand Spoofing

• Rich Call Data (RCD)

In this regulatory episode, Rebekah was joined once again by Mitch Roth, Founder of Roth Jackson and fellow chair fn the Enterprise Communications Advocacy Coalition (ECAC), to review the regulatory decisions and updates that are expected to affect the voice channel and legal business communications this year.

Mentioned Content

• Fourth & Fifth Notices of Proposed Rulemaking on Gateway Providers

• 603, 607, 608 SIP codes & Sixth FNPRM

• FCC, FTC, & Attorneys General enforcement

• TRACED Act

• Enterprise Communications Advocacy Coalition (ECAC)

• TCPA Compliance

• Analytics-based Call Blocking & Traceback

• Know Your Customer (KYC)