Twins Talk Clear-cut Communication

This is the last in the feedback series.  Ray and Bob provide some practical tips on the best way to receive feedback and how you can promote a feedback positive culture.

Bob and Ray get treated to an enthusiastic and insightful guest executive on the subject of feedback. Listen in so we can "light you up".

The twins provide a step by step model for providing feedback. And, they give you a reason to never use the term "constructive criticism" again. So, heads up and pay attention.

Ray and Bob share some interesting insights on how people perceive feedback and some research on where you never want to find yourself and how to avoid it.

Ray and Bob go after when should you give feedback and what are some skills that make it work.  Whoa, before you already think you got this one, you might want to give a listen.

The twins take on feedback.  Is it important?  On a scale of 1-3500, Ray rates it 3487.   Find out why?

The twins conduct their first interview with a dear friend and entrepreneur about his views on conflict and how he dealt with it in a start up business.  Two insights to be gained:  surprisingly, communication conflict most often occurs at the peer level and it takes resilience to opt for the collaborative strategy. 

Bob and Ray share a case study of a dilemma facing a school social worker who has just about reached her limit.  Who knows if they are being helpful.  We'll let the social worker decide.

The twins share a case on how a turn around executive dealt with peer level conflict early in his career.  They highlight some applications of the models shared previously to the conflict situation.  

The twins go after the conflict management strategy of comprise.  They're not big on it and they let you know why.  Who wants to lose?!?  Well, you do, if you use comprise as a go to strategy in any but a few select situations.