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The twins revisit listening; examining both the reasons to listen and the ROI (return on investment) of listening. In the end, they are trying to make a strong case for why you should put in the effort to be a better listener.
The twins answer some write-in questions, and then speak to specific behaviors related to listening and suggest you really need to get to work on this skill.
The twins share a model of skill development that is intended to promote more effective interpersonal communication. They then initiate a conversation around listening as a critical communication skill in becoming a more strategic communicator. If you would like to leave feedback or write in a question, you can reach us at [email protected].
The twins take on the issue "Should You Move to Being a More Strategic Communicator?" And, if so, how do you make that move. By the way, it ain't easy.
The twins talk about 3 fundamental beliefs people hold about "good communication" and how those beliefs impact their communication effectiveness. In addition, they explore 3 elements found in EVERY message and the necessity of addressing these elements to be perceived as a more effective leader.
Drs Ray and Bob talk through some of their foundational assumptions regarding communication and some of the common misconceptions people maintain about communicating effectively.
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