The twins revisit listening;  examining both the reasons to listen and the ROI (return on investment) of listening.  In the end, they are trying to make a strong case for why you should put in the effort to be a better listener.

The twins answer some write-in questions, and then speak to specific behaviors related to listening and suggest you really need to get to work on this skill.  

The twins share a model of skill development that is intended to promote more effective interpersonal communication.  They then initiate a conversation around listening as a critical communication skill in becoming a more strategic communicator.  If you would like to leave feedback or write in a question, you can reach us at [email protected]. 

The twins take on the issue "Should You Move to Being a More Strategic Communicator?"  And, if so, how do you make that move.  By the way, it ain't easy.

The twins talk about 3 fundamental beliefs people hold about "good communication" and how those beliefs impact their communication effectiveness.  In addition, they explore 3 elements found in EVERY message and the necessity of addressing these elements to be perceived as a more effective leader.

Drs Ray and Bob talk through some of their foundational assumptions regarding communication and some of the common misconceptions people maintain about communicating effectively.