Telstra has had a shocking week - their network failed, customers are outraged - so what are they to do? Plus Optus is copping it from Fenech who is worried his crap internet will continue if he sticks with Optus on the NBN. HTC's 2018 Flagship phone is called the U12+ and it's a plus size with the U11 squeeze, enhanced from last year to make it even smarter. LYF mobile launches - for who though? Plus, are you paying to much for your mobile plan - likely the answer is yes. And Stephen's minute reviews.