UBCNews - Business

This week, Franchise Now AI Radio, the leading podcast dedicated to franchise innovation and growth strategy, has released a compelling new episode titled “From Funnels to Flywheels.” Hosted by AI-generated voice clones of industry expert Rob Gandley and analyst Gemma, the episode unpacks how franchisors can modernize their sales processes by moving away from outdated funnel models and adopting AI-powered engagement flywheels.

For years, the marketing funnel has been the dominant framework in franchise development. It offered a simple, linear process: generate leads, nurture them, close the deal. But today’s franchise buyers no longer follow this path. They revisit old emails, explore content at their own pace, and expect a customized journey. In short, they don’t behave like leads in a funnel—they behave like informed consumers on their own timeline.

That’s where the flywheel comes in. Unlike a funnel, which ends when the lead is closed, a flywheel creates a continuous loop of engagement. Every interaction—be it a webinar, an article, a chatbot exchange, or a follow-up email—adds energy to the process, keeping the prospect in motion. It’s a more realistic and effective approach in today’s fractured digital landscape.

What’s more, the episode dives deep into how AI makes this engagement model possible. Artificial intelligence enables franchisors to detect buyer behaviors in real time, automate hyper-personalized follow-ups, and re-engage cold leads at the right moment.

The episode is especially relevant to senior care, home services, and multi-unit franchise brands—where the buyer journey is emotional, lengthy, and far from linear. By using AI to build flexible engagement systems, franchisors can better serve their leads, increase conversions, and foster long-term brand loyalty.

Listeners can tune in to the full episode at franchisenow.media, where they’ll find other powerful conversations on AI, automation, and modern franchise marketing.

Whether you're a franchise development executive, a broker, or an emerging brand, this episode delivers high-impact strategies and forward-thinking insight.

Franchise Now AI Radio continues to set the pace for what’s next in franchise growth—and this episode is one of its most transformative yet. Don’t miss it.

Pepperells Solicitors: A Trusted York Solicitors for Personal and Business Legal Solutions

York, UK - Pepperells Solicitors, a leading name in legal services, proudly announces the continued growth and success of its York office, located at 14 Coppergate, YO1 9NR. As a dynamic and modern law firm, Pepperells Solicitors is dedicated to delivering expert legal advice and outstanding client support to individuals and businesses across York and the surrounding region.

For more information please visit: https://www.pepperells.com/branches/york

With a reputation built on quality, trust, and reliability, Pepperells Solicitors offers a comprehensive range of legal services, including property law, family law, business law, civil litigation, wills and probate, and dispute resolution. The York team combines deep local knowledge with the resources of a regional firm, ensuring clients receive tailored advice and cost-effective solutions for even the most complex legal matters.

“After calling 15 carefully picked solicitors, Pepperells were the only firm that returned our call and took our business seriously. They carefully gathered information and explained their quotation in a transparent and reasonable fashion. We look forward to working with Pepperells in the future.” - Client Testimonial

Clients consistently praise Pepperells Solicitors for their professionalism, clear communication, and personal approach. Whether navigating a house purchase, resolving a business dispute, or seeking family law advice, clients can expect meticulous attention to detail and a commitment to achieving the best possible outcome.

Why Choose Pepperells Solicitors in York?

Modern, approachable, and friendly team of legal experts with a wide range of services for both individuals and businesses. Transparent, client-focused advice and support and conveniently located in central York with flexible appointments. Highly rated for client care, legal knowledge, and affordability.

Pepperells Solicitors is proud to be a trusted partner for life for clients throughout York and beyond. The firm’s commitment to excellence and innovation ensures that clients receive the highest standards of legal service in an ever-changing world.

For a confidential initial consultation or to learn more about how Pepperells Solicitors can support legal needs, contact the York office at 01904 898877 or email [email protected].

About Pepperells Solicitors

Founded over 35 years ago, Pepperells Solicitors has grown into one of the region’s leading law firms, with offices across Yorkshire, Lincolnshire, the North East, and beyond. The firm’s team of nearly 180 legal professionals is dedicated to providing accessible, focused, and transparent legal solutions for every client.

We’re used to new technology adding more and more features. From USB to Bluetooth, Airdrop, and Wifi, the more ways to connect, the better… right? In the cryptocurrency scene, however, the opposite might just be true. In fact, hardware wallet suppliers suggest that the fewer your wallet’s connectivity options, the safer your Bitcoin will be. The Foundation Passport is one example of such a device, experts say - which shows that, for crypto connectivity, less is more.

This popular device is specifically geared toward Bitcoin enthusiasts. It’s designed to help you access, trade, and most importantly, protect your digital assets. Now, The Crypto Merchant weighs in on exactly how the Passport passes inspection.

You’ve heard of cryptocurrency exchanges - what you might not know is that they’re notoriously security-deficient. They mean well, but the fact remains that any platform hosted online is vulnerable to digital attack. Hardware wallets, meanwhile, are built to safeguard against such threats with the power of cold storage, and Foundation’s Passport follows suit.

But one added security flair separates the Passport from other wallets - and it’s tied directly to its physical design.

The Passport is laser-focused on Bitcoin. No other cryptocurrencies. It exclusively uses QR codes and MicroSD cards to connect with other devices. While it does have a USB port, this is only for charging. No Wifi, no Bluetooth, no conventional forms of wireless communication.

Yes, that’s a limited number of connection routes - but this is a feature, not a bug.

In an era where cryptocurrency is at constant risk of digital theft over the Internet, sealing your Bitcoin offline is the best way to keep it safe, experts say. That’s where a power-only USB port comes in handy, preventing the outside world from illicitly gaining access. Your Passport can’t connect to computers - which means malware can’t infect your Passport.

What’s more, since this air-gapped device only uses QR codes and MicroSD cards, there are even fewer vulnerabilities for would-be hackers to exploit. Meaning? You retain full control over your assets, safe in the knowledge that your Bitcoin is cut off from the outside world - and the wireless security hazards that are always floating around...

It’s no wonder cryptocurrency traders and investors are always looking for popular hardware wallets, prized for their ability to guarantee crypto security. There are authorized resellers out there that can offer an ongoing supply of hardware wallets and related gear, sourced directly from the respective manufacturers.

You name them: from Foundation to Trezor, Ledger, SecuX, and others, plenty of wallet-makers prioritize safer cryptocurrency management. If you want to safeguard your crypto assets, a cold storage wallet might be exactly what you need. Click the link in the description now!

If you've ever pushed too hard during a workout or dealt with chronic inflammation, you know the drill: the soreness lingers, mobility suffers, and healing takes time. Traditional methods help, but they often fall short of addressing cellular-level trauma.

That's where Frequency Specific Microcurrent (FSM) therapy comes in. Unlike surface-level treatments, FSM uses targeted microcurrents to support healing deep within the tissue—helping reduce pain and accelerate recovery times.

FSM therapy isn't a trend. In clinical studies focused on delayed onset muscle soreness, participants who received FSM reported 75% less pain after 24 hours and an 83% reduction after 48 hours, compared to those who didn't receive the treatment. The findings weren't marginal—results carried strong statistical significance, indicating real-world, replicable effects.

For practitioners integrating FSM into their workflow, not all devices are created equal. A professional-grade unit should allow real-time adjustments to frequency, polarity, intensity, and waveform—and support protocol sequencing to fit specific treatment plans.

Traditionally, delivering FSM therapy required juggling multiple machines—each serving a different function. But some devices now combine manual, automated, and programmable modes into one portable unit, reducing both cost and setup time.

An example is the MEND Professional device, which stores up to nine hundred and ninety-nine protocols and lets practitioners link up to nine in sequence. A streamlined interface, backlit display, and intuitive keypad help support fast, accurate delivery in clinical settings.

For clinics new to FSM therapy, entry-level options like the MEND Wellness unit offer a more accessible way to get started. Preloaded with Physical Medicine protocols and room for 99 custom entries, these units help practitioners deliver results while still learning the technology.

Optional software packages include everything needed to begin—USB cable, electrode pads, lead wires, and conductive materials—with a one-year warranty included.

Bio-resonance and energy-based therapies are quickly gaining traction in integrative and sports medicine. In the past two years alone, clinicians have reported success using FSM to decrease inflammation, support musculoskeletal healing, and even address trauma-related discomfort.

Brands like MEND Technology, which consult closely with clinicians during product development, have contributed to this growth by refining devices that match real-world treatment demands.

The future of pain management may be smaller, smarter—and already within reach. For more details about the MEND Professional and Wellness devices, simply click on the URL in the description.

In a globally integrated economy, the ability to speak multiple languages offers professionals looking to advance their careers both a unique communication tool and a strategic advantage. Polyglots bring a rare blend of cultural awareness, adaptability, and insight to the table that allows companies to connect with international customers, partners, stakeholders and prospect markets in more meaningful ways. For the professionals themselves, these language skills open the door to a wide range of exciting, high-paying career opportunities across industries like healthcare, diplomacy, marketing, and customer experience.

In addressing this valuable skill set and how it meets a myriad of needs in today’s integrated markets, T-TEC, a company with a presence in over 24 countries, recently published a report outlining sectors and roles in which language fluency is in high demand, and how this skill set can lead to faster career advancement and competitive salaries.

The digital age has redefined how companies do business by expanding access to global markets. With tools like e-commerce platforms, real-time communication, and cloud-based services, even mid-sized businesses can now connect with international partners and customers. As the global economy continues to thrive and evolve, the demand for professionals who can operate confidently across languages and cultures grows stronger.

From global supply chains to international client relations, companies need team members who can seamlessly navigate cross-border communication.

This is where polyglots come in. Being multilingual opens up a range of opportunities beyond the ability to translate words. When you understand tone, context, and the subtle nuances that help prevent misunderstandings, you are a valuable ambassador to your employer. This makes multilingual professionals a crucial part of international sales, customer support, marketing, and consulting.

When a company wants to expand into new markets or deepen relationships with clients overseas, having someone who can speak the language and read between the lines can provide a significant competitive advantage.

Understanding grammar and vocabulary is only part of the story. Truly effective polyglots also bring cultural intelligence “to the conversation.” They know when to adjust their communication style, how to honor local customs, and how to collaborate with teams that have different values and business norms.

Whether you’re negotiating a contract, onboarding new clients, or supporting international customers, knowing how to speak to people in ways that resonate culturally demonstrates respect. Global companies rely on this skill to foster trust and brand loyalty, and maintain long-term partnerships.

When multilingual professionals help businesses expand across borders, everyone wins. Companies are able to serve new markets, build stronger customer relationships, and operate more efficiently across time zones and languages. At the same time, polyglots find themselves in roles that offer greater visibility, influence, and advancement.

Multilingual talent is particularly valuable in fields that rely on high-touch service or complex communication. This includes healthcare, hospitality and tourism, where guest satisfaction is key; and technology, where clear instructions and troubleshooting are critical.

And as the world continues to become more digitally connected, demand is only expected to grow. Professionals who invest in language learning and cultural understanding are positioning themselves as essential contributors to their organization’s success.

So, if you’re fluent in more than one language, now is the time to lean in. Whether you see yourself managing client accounts, traveling as a journalist, working in diplomacy, or helping build multilingual customer experiences, opportunities abound.

In a world where businesses are increasingly managing global audiences and international collaboration, multilingual professionals bring perspective, empathy, and insight.

Multilingual professionals can be a strategic asset across roles and sectors all around the world. If you can help your employer connect across borders, you’re playing an integral part in the future of an international business’s success, one conversation at a time.

Find out what's available in some of today's most exciting roles at T-TEC, a leading customer experience and tech services company, right now. Click on the link in the summary to find out more.

You know, I've been thinking a lot about how our everyday choices impact both our personal well-being and the world around us. Have you ever wondered what really goes into your hair care products and why it matters?

Maybe you were treated terribly by your boss. Maybe someone you’re afraid of bullied you. Either way, if you feel angry because you were wronged, that’s normal, and you are justified for it. But then, you end up lashing out at a completely unrelated party, and once the storm passes, all you’re left with is guilt and possibly a fractured relationship.

Unfortunately, many people with displaced anger struggle with anger issues like these, but recognizing the signs is the first step you can take to making things better for yourself and your loved ones. That’s why mental health professionals like Mission Connection have taken the time to go over the symptoms and what you can do to address them.

Let’s start with the basics. Displaced anger is any form of anger that is directed at someone other than the actual source of frustration. It is typically a coping mechanism for individuals who do not feel safe expressing their anger to the person it’s aimed at - such behaviors are often developed during childhood, especially for those who grew up in an unhealthy or abusive environment.

However, Mission Connection says that displaced anger may be directed inward, leading individuals to blame themselves for situations; it may also be directed at other demographics, resulting in prejudice.

Displaced anger can manifest in different ways, with some emotional symptoms including intense frustration disproportionate to the situation that triggered it and an unhealthy fixation on feelings of anger. Individuals with anger issues may also exhibit behaviors such as passive aggressiveness and uncontrollable emotional outbursts.

Finally, Mission Connection’s guide says that those who struggle with displaced anger often experience tension headaches, gastrointestinal discomfort, muscle tightness, and other stress-related symptoms, which may result in hair-trigger aggression.

If that sounds familiar, then displaced anger is probably the issue you’re dealing with.

While displaced anger may arise from unhealthy home environments or coping mechanisms, experts say that mental health disorders are also possible causes. For example, research has suggested that individuals with a bipolar disorder or depression diagnosis are more likely to suppress or redirect their emotions.

But don’t lose hope. There are many evidence-based therapies that can help you manage displaced anger and any associated mental health challenges.

One treatment that is known to be effective is cognitive behavioral therapy (CBT), which focuses on identifying distorted thinking patterns, developing healthy coping strategies, and changing behaviors.

Emotion-focused therapy (EFT) is also a viable option; this form of psychotherapy combines CBT with elements of acupuncture to identify underlying emotions and relieve physical discomfort caused by pent-up anger.

Of course, there are other therapies out there, and all of them can work on different aspects of your mental health, anger issues, and any trauma you may have.

Regardless of the approach you prefer, make sure you choose a reputable organization that offers personalized treatment programs, as this will improve the chances of long-term mental wellness. That may go without saying, but it can’t be understated how important it is to get the appropriate treatment from the right therapist.

If you want more resources on displaced anger, anger issues in general, or even just the treatment options available, Mission Connection has them. Feel free to check them out if you need some guidance.

If you are worried your teen may be living with oppositional defiant disorder (ODD), the truth is, this common but challenging condition still remains little known and understood in comparison to more common mental health disorders.

Thankfully, mental health experts like Mission Prep are committed to demystifying and destigmatizing the condition and can help you make sense of the main signs of ODD, understand the best symptom behavior treatments and get general parent support tips.

All parents know that all teens can get angry and defiant, and that adolescence is typically an emotionally tumultuous period.

However, ODD is something much more severe than this, and it can leave your teen unable to manage their emotions, prone to violent or aggressive outbursts and creating hostile relationships with you, their parents, teachers and any authority figures in a way that can significantly interfere with their daily life.

Alongside defiance, anger, aggression and hostility, some of the strongest signs of ODD include irritability, constant negativity, general uncooperativeness, and antagonistic and vengeful behaviors.

A helpful benchmark for distinguishing typical teenage angst from ODD is the frequency and impact of the behaviors. Typically, teens with ODD who are not receiving treatment will begin to experience peer rejection, poor school performance, other mental health difficulties like depression or anxiety, and compromised relationships, including with their parents and family members.

If this describes your teen, keep listening.

If you suspect your teen has ODD, or if they have recently been diagnosed, the clinical team at Mission Prep recommends that you opt for residential care, such as that offered at their welcoming facilities in California and Virginia. They believe that this care model will provide the best base for your teen to learn strategies to manage and overcome their ODD and to set a course to a mentally happier and healthier future.

As they explained, “Residential treatment is ideal for many teens with ODD, as it offers a structured, stable environment with a consistent routine and clear expectations. Residential programs also offer intensive therapy, giving teens with ODD constant access to highly trained therapists, allowing them to get the support whenever they need.”

They added, “Plus, as we know, the environment can play a big role in a teen’s life, impacting their ODD in many ways. Residential treatment removes teens from these potential triggers, giving them space from stressors that could worsen their symptoms.”

Mission Prep also recommends residential programs like theirs, which integrate an array of proven therapy forms including behavioral modification therapy, CBT, family therapy, anger management training, peer group therapy and social skills training. Plus, they suggest you should also look for centers like theirs that also offer parent training therapy to give you better strategies to support your teen in the long term.

If you’re looking for more insights into ODD, and are worried about your teenage son or daughter, Mission Prep will try to answer any questions you may have. Click on the link in the description!

If you’re someone who’s looking to take their career to the next level in a global hub rich in history, culture, kind people, exotic foods, and exciting festivals, Ahmedabad is calling!

And while many professionals look to cities like Mumbai or Delhi to advance their careers, there’s something about Ahmedabad that’s drawing attention for all the right reasons.

T-TEC, a global BPO with offices around the world – including Ahmedabad – says there are plenty of opportunities in the city, especially if you’re aiming to grow your career in IT, customer service, business support, or sales.

So, what exactly makes Ahmedabad a career and lifestyle standout?

For starters, it’s affordable. Compared to larger metros, the cost of living in Ahmedabad is significantly lower, especially when it comes to food, housing, and dining out. Essentials like transportation and utilities are also reasonably priced, giving you more freedom to enjoy an abundant life in an exciting cultural gem.

Career-wise, Ahmedabad’s economy is expanding quickly. Known historically for its textiles and affectionately christened the “Manchester of India,” sectors like IT, finance, and customer service are all booming in Ahmedabad.

Beyond being a great place to work, Ahmedabad is also a great place to live.

This is a city that’s rich in heritage and community spirit. You can visit iconic sites like the Sabarmati Ashram or the Adalaj Stepwell, or immerse yourself in community celebrations like Navratri and the International Kite Festival. If you’re someone who loves a jubilant atmosphere and isn’t shy about trying new things, you’ll feel right at home in no time.

Of course, like any city, Ahmedabad has its challenges. Summer temperatures can reach 40° Celsius (which is 104° Fahrenheit), and the monsoon season, while characterized by cooler temps, also brings heavy rains. This, in turn, can cause traffic delays and other difficulties, so it’s important to be aware of how this might impact your day-to-day as an expat. The city also operates under Gujarat’s dry state laws, meaning alcohol sales are restricted. You can get a permit if needed, but it’s something to bear in mind if you're a fan of cocktail hour.

Traffic congestion is another common complaint, with or without the rain and particularly during peak hours. While the road network is strong and the public transport system continues to grow, getting from point A to point B can sometimes take longer than expected. So pack your patience, queue up a quality playlist, and whether you’re on your way home from work or out for a visit with friends, you’ll have plenty of time to relax and take in the sights.

One thing many people remark on when talking about Ahmedabad is its reputation for being safe and welcoming. Community ties run deep, and you’re likely to find friendly neighbors and supportive networks, especially if you get involved in local clubs or expat groups. This is also where you can pick up a few basic Gujarati phrases at a comfortable pace.

If you're moving with family, the city offers access to quality healthcare and educational institutions, adding to its appeal. And for those looking to build meaningful connections while furthering their careers, Ahmedabad is rich in cultural and religious diversity.

So, is Ahmedabad a good place to live and work? Many professionals say ‘yes’ it’s a great place to live and work and it’s only getting better. Whether you’re drawn by the job market, the cultural vibe, or the city’s affordable cost of living, Ahmedabad invites you to come see what life can look like when a rewarding career, a rich social life, and a community with strong ties intersect.

If you're planning on relocating to Ahmedabad, you’re in for a treat. The job market is booming and there’s always something unique for newcomers to see and do. Click on the link in the summary to find out more.

If you’ve been injured in an Uber accident, you know that it’s hard to figure out just what to do next. In a no-fault state like New York, it might be tempting to rely solely on your PIP coverage. But will such a claim net you the amount you truly deserve? Legal experts like Auto Accident Law Group advise that a personal injury lawsuit may bring better results. And they’re now sharing their thoughts on exactly why such action could be, not just necessary, but essential.

Living in New York State, you’ve likely seen for yourself a rise in ridesharing activity in recent years. These cars offer convenience for locals, travelers, tourists, and commuters alike… but that’s not all, law firms say. Unfortunately, they arguably put more cars on the roads - and that can lead to a higher rate of traffic collisions.

The numbers agree. Last year alone saw an alarming 21% spike in pedestrian fatalities, even after New York City expanded its automated speed camera enforcement program. And attorneys draw an unfortunate connection between higher volumes of traffic and catastrophic, even fatal, disasters.

Ridesharing companies claim to decrease traffic congestion rates, but are they right? Studies have observed the opposite effect in some cases. It all comes down to the instant accessibility of ridesharing apps. Have you ever decided to book a quick ride instead of just walking or taking the bus? Sadly, you're not alone - and that’s exactly why ridesharing is so popular.

Firms such as Auto Accident Law Group have seen the consequences firsthand. In hindsight, you might be thinking that Uber trip might not have been the best idea - especially if you’re now facing lofty medical bills and a long, arduous road to recovery. What’s more, you might have been left with Pain and suffering, Scarring, or Mental anguish.

Therein lies the problem, legal experts say. Your PIP coverage won’t cover noneconomic damages like those. And as you look to pursue your legal right to fair injury compensation, there’s another barrier in your way, they add. Specifically, it’s the question of liability - made all the more complex by disputes on whether or not Uber drivers were on duty at the time of the accident.

In a lawsuit situation, this can throw a wrench into your plans. Yet, the fact remains that if you think your PIP coverage won’t get you the compensation you deserve, private legal action is the only option left - especially in a no-fault state like NY.

And professionals suggest that filing a personal injury lawsuit isn’t for the faint of heart - or those who already have to focus their time and efforts on recovering from an accident. If you can’t face the struggle of endless paperwork, settlement negotiations, or a trial setting alone, then hiring a specialist attorney could be your best move. Click the link in the description to learn more.