In this episode, I interview Sheila Dye, Chief Operating Officer at Latitude Segregation Services, who found insurance through her husband. He even got a referral bonus for recruiting her to Nationwide! Sheila spent an impressive tenure there before finding Latitude. Her journey at a large organization, followed by a move to a smaller one, influenced her leadership style and approach to processes. Sheila shares the pivotal lessons she learned along the way, including the importance of listening, mentorship, and intentionally stepping out of your comfort zone to grow.

What struck me most about Sheila is her blend of operational discipline and genuine care for people. We talk about leading through change, how to navigate tough transitions, and why creating a culture of accountability and compassion matters. Sheila also opens up about how motherhood shaped her leadership and the value she sees in investing in other women.