In this episode of Two Vollies and a Guest, hosts Jerry Knapp and Tim Pillsworth welcome veteran firefighter Jeff Shupe to discuss the importance of "senior man." They explore how experienced firefighters preserve departmental knowledge, enforce the chain of command, and mentor younger crew members. They cover practical culture-building steps: story time on drill night, after-action reviews, standardized SOGs, engine and hoseline fundamentals, and tapping trade expert volunteers.