Undisruptable

I’m on quite the high right now. More on that later in the story, but over to

Do you want your people to work as a motivated team, or as a detached collection of individuals?

And do you want them to be happy?

Here's a basic thing we did that really delivered on the staff morale front.

If your business runs entirely on documented process, like the MBA people would like, you're not ready for when the Nazis turn up.

That was a possibility that we had to deal with last week.

Here's a better, simpler, quicker way to make decisions in your business.

So many people with a stable corporate job fantasise about sticking to the man and setting up their own business.

Obviously I’ve done a lot of stories encouraging people to do this, and I can’t recommend it too highly.

But success comes from facing up to the things others don't bother with. Listen, or get run over by a bus.

Last week I crossed a grim line in the sand, and there is no going back.

A story that goes to the heart of how you staff your business, how to find good staff, and how to make sure they stay there.

I recognise most of you don’t want to hear this, but I have a tip on how to lead a happier and more productive life.

Be happy about paying tax.

I’ll just pause as thousands of high-income earners squeak and splutter, and tax accountants take offence at me questioning their entire existence. But hear me out.

This week, a new Mac laptop that copied all the files from my old one. Except the music library.

So all I had was the cursed free U2 album from 2014.

It's still there after nine years. A record by a band that will appeal only to the 50+ white people demographic. 

Every business has these strange legacy things that are invisible to you because they're just part of the furniture.

But customers can see them.

Time for a cleanup.

The other story I refer to in the chat. Old'n'Dirty Syndrome: 13 things to banish from your business 

The blog turns 5 today!

My partner correctly points out I am extremely bad at acknowledging my own achievements.

So this week, an interesting peek behind the curtains of our business and what all this stuff I talk about delivers in commercial terms.

And a few tips on doing anything difficult every week for long periods.

I became a long-term loyal customer of an expensive shop purely from one line the owner told me the first time I went in there.

That approach allowed the store to flourish when all around them are closing down.

Original story (and picture of the green floral shirt) here: https://ianwhitworth.net/how-telling-the-truth-kept-one-business-alive-while-all-around-them-went-under/

Now you have a business, you want to build revenue and it seems the answer is sales. What do you do? Because odds are, deep down you don’t identify as a sales person.

That's fine, most of us feel the same.

Here's how to work around that and still bring revenue through the door.

This week, some Cruella de Vil-level evil from a large employer desperate to not pay their 700 casual staff properly.

And why these greedy measures don't actually save your business money.

Original stories from the Australian Financial Review:

Inside the workplace deal that denied 700-odd casuals penalty rates

Hospitality exec faces police referral over sham penalty rates deal